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Crossroads Ford Lincoln of Lumberton

Lumberton, NC

4.8
223 Reviews

5045 Dawn Drive

Lumberton, NC

28360

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223 Reviews of Crossroads Ford Lincoln of Lumberton

July 31, 2026

Crossroads Ford of Lumberton is my dealer of choice. You will be pleased with this dealer and it will be yours also. More

by donpaul.val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lovin, Missy
Aug 02, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 31, 2026

Melissa had my car back in the shop to be serviced time I got there. She explained why I needed new tires. She went above and beyond to help me. I went back the next day to get a set of tires. I am pleas More

by Renee L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa, Debbie
Aug 02, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi Renee, It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

July 24, 2026

It was a long waiting process even with a pre-approved loan with my bank. More

by size11p
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr Ellis
Jul 26, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 16, 2026

Everyone was very nice and professional salesman was very professional and attentive to my needs More

by jgrainger07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry,Johnnie,Jeremy
Jul 18, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

July 13, 2026

I could not be more satisfied than I am with this dealership. I called them when I experienced a problem with my Ford Bronco. I talked with Missy, one of the service advisors, and she was wonderful. More

by dmcpherson2657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Missie Lee
Jul 15, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 10, 2026

Had a recall on my 2022 ford maverick,excellent service from service department. They even brought my truck back to my house when they finished. Thank you Lumberton Ford for your service! More

by jdavis001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names
Jul 12, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2026

I had my car serviced for a regular oil change and the 10,000 mile inspection and I couldn’t have had a better experience! I used the ford valet service where they came to my home, picked up my car, and t More

by emmalinearrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie (I think was the receptionists name), and Richard (I think was the mechanic)
Jul 10, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2026

Service totally great . No long waits and good service.Always reaching out to help with your service needs . More

by Murk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Lee
Jul 05, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2026

Excellent service department, made appointment several days before, my truck was immediately taken upon arrival. Service advisor kept me informed, was in and out less than an hour. More

by reggiesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in service department are great.
Jul 05, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2026

Well when I entered the front door no one greeted me. As I made my way through I made eye contact with an employee with no response she looked back at her computer screen then I had to ask her where I wa More

by kadejoseden0607
Workmanship
Recommend Dealer
Yes
Employees Worked With
I didn't look for a name!
Jul 08, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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