Crossroads Ford Lincoln of Lumberton

Excellent customer service We were so pleased to have worked with a great customer service representative Gerald Wilkins. He has been so knowledgeable and made sure that we were We were so pleased to have worked with a great customer service representative Gerald Wilkins. He has been so knowledgeable and made sure that we were satisfied with the vechicle that we wanted and not just a quota that needed to be met. I can't speak for Jennie Griffin she started working with us before Gerald got back to the lot and before you know it she had dropped us like hotcakes to go work with someone else that had drove up. Thanks Gerald for working with us from somewhat start to finish you even made sure we had a clean vechicle and a fresh tank of gas and the number 1 reason why we went to Lumberton Ford the begin with. More

Complete satisfaction From the first meeting, the Sales and Technical staff patiently answered my questions and got answers for me. The price was right on my special order From the first meeting, the Sales and Technical staff patiently answered my questions and got answers for me. The price was right on my special order ( they did not try to pressure me into buying a vehicle in stock), it came in on time exactly as ordered. I would buy another vehicle from Lumberton Ford and certainly would recommend them to my best friend. More

Excellent customer care! Mr. Hank Chavis is a joy to deal with. He genuinely cares about his customers and goes the extra mile to make sure they have a great experience and d Mr. Hank Chavis is a joy to deal with. He genuinely cares about his customers and goes the extra mile to make sure they have a great experience and drive away happy! Very respectful and authentic man! More

the best around They gave me far too little for my trade. However, they were very easy to work with and gave me a fair price. Two words They gave me far too little for my trade. However, they were very easy to work with and gave me a fair price. Two words More

Great Staff I went in to look around. Salesman was very professional and accomindating. No pressure to purchase. Overall great experience with staff and managemen I went in to look around. Salesman was very professional and accomindating. No pressure to purchase. Overall great experience with staff and management. Would recommend to all. More

great experience I really enjoyed my experience at Lumberton ford Lincoln my sales woman was awesome got me the payments I wanted was very nice and knowledgeable about I really enjoyed my experience at Lumberton ford Lincoln my sales woman was awesome got me the payments I wanted was very nice and knowledgeable about the car I would recommend anyone buy there car here More

love my new car I received amazing service at lumberton Ford. Nick my sales guy worked so hard to put me in a new vehicle that was affordable for my family & I. I received amazing service at lumberton Ford. Nick my sales guy worked so hard to put me in a new vehicle that was affordable for my family & I. More

The Best Salesman Hank Chavis Jr. was great to work with. He was not pushy at all but there to answer any questions and help in any way he could. GM Johnny Spe Salesman Hank Chavis Jr. was great to work with. He was not pushy at all but there to answer any questions and help in any way he could. GM Johnny Spell went above and beyone to make sure we were satisfied. Was able to get the MKX at the price I wanted and also got a fair trade in for my car. From Jamie Wilkins who I first spoke to about the vehicle to Hubert Waddell who helped with financing were all a great bunch to work with. Would recommend Lumberton Ford to everyone looking to purchase a new or pre-owned vehicle. The best customer service and deals. More

Best all around service My husband and I traveled over 150 miles to do business with Lumberton Ford Motors. We purchased our first Lincoln in 2012 and a second Lincoln this My husband and I traveled over 150 miles to do business with Lumberton Ford Motors. We purchased our first Lincoln in 2012 and a second Lincoln this year. Now we are the proud owners of the MKX and the MKC. We are pleased with the excellent customer service of Aaron Hilburn Martin and Jamie Wilkins. They were patient, friendly and caring throughout the whole process. I will definitely recommend Lumberton Ford Motor to my friends and family. More

No comment , Lumberton Ford was exceptionally nice to my wife and myself during our visits and answered all of our questions during the sales and purchasing phas , Lumberton Ford was exceptionally nice to my wife and myself during our visits and answered all of our questions during the sales and purchasing phase. More