Crossroads Chrysler Jeep Dodge

I have been in the fort lee area for about 4 months now and have already bought 2 vehicles from crossroads dodge and Steven Diaz has worked with me both times and I have received great treatment both times and have already bought 2 vehicles from crossroads dodge and Steven Diaz has worked with me both times and I have received great treatment both times I will continue to use them as long as I am in the area. My only complaint would be with Regions Bank they did not make any contact with me until I had to come into the dealership and find out who exactly I had my loan thru and when I contacted them they informed me I was already 15 days late on the first payment when I asked why they had not contacted me the said it was a computer error I know it’s out of the dealers hands but they still took the time to assist me in contacting the bank to get the info I needed to make my payment. More

My husband and I visited Crossroads to check out the 2013 Dodge Durango and compare features between models. Craig was our sales person and was a pleasure to work with. He offered opinions, was not forceful, Dodge Durango and compare features between models. Craig was our sales person and was a pleasure to work with. He offered opinions, was not forceful, and did not say a peep with regard to my back and forth from model to model or taking me next door to the Ford dealer to check out and compare an Explorer. We were satisfied with all aspects of sales and customer service but were disappointed in the amount offered for our trade in. More

I can in looking for an automobile late in the evening, near closing time but Mario was very professional and time was not a concern - working for me to get an automobile to fit my needs. With Mario, I fe near closing time but Mario was very professional and time was not a concern - working for me to get an automobile to fit my needs. With Mario, I felt like I purchased a car from my son (great person). Jay was a joy as well and went the extra mile to make sure I got the best rate possible, while I gave him some romantic suggestions for his upcoming honeymoon - make me proud. On that late evening, I got the opportunity to talk with Tommy as he went the extra mile to assist me with getting the automobile I wanted and taking it home that night. Tommy - what a wonderfully handsome gentleman. The rating I gave was based on the professional and friendly staff of Jay, Tommy and Mario of Crossroads JDC in Prince George. I will return again - Thank you for all your help!! Terri C. More

No high pressure but informative,courteous,patient,friendly,and knowledgeable!!! My primary dealings were with Stephen Venema,Jay McDonald and Laurence Comv informative,courteous,patient,friendly,and knowledgeable!!! My primary dealings were with Stephen Venema,Jay McDonald and Laurence Comvalius;however,all of the personnel were incredibly helpful in every way. The super and successful efforts of Steve,Jay,and Laurence to locate the vehicle of my choice were truly outstanding. Kudos to the entire staff. My purchase was about two weeks ago and Steve has already contacted me to offer any help and to answer any questions that I may have. What more could I ask!!!?? More

While researching vehicles online, I came across a Challenger that caught my eye at Crossroads. I emailed for more information and was very surprised to have a response within a short period of time. Challenger that caught my eye at Crossroads. I emailed for more information and was very surprised to have a response within a short period of time. Thomas Wilcox and I emailed back and forth for about a day. I ended up setting an appointment to test drive this car and possibly a couple other models. My timing for the test drive was not great as Thomas was in the process of delivering a new vehicle to another couple. Thomas graciously handed me off to Craig Woodlief. Craig was awesome to work with as well, no pressure, just honest conversations about the car. Neither Thomas nor Craig had to sell me on the Challenger. The short trip around the lot and I was already in LOVE with this car. The whole process was great. Tommy - fastest talking southerner I've ever met was great finalizing the paperwork. Great Experience, Great Product, and Great Cast - I will be back!! More

I walked into the Crossroads Chrysler Jeep Dodge dealership thinking I wanted a Jeep Wrangler Unlimited Rubicon. After talking with Steve Venema and discussing my actual usage, needs, budget, etc., dealership thinking I wanted a Jeep Wrangler Unlimited Rubicon. After talking with Steve Venema and discussing my actual usage, needs, budget, etc., I am a very happy owner of a new Jeep Wrangler Unlimited MOAB (special edition Sahara - sporting a cool MOPAR package). His knowledge really impressed me and I decided I didn't want shop anywhere else. He is a true auto match-maker with a professional and easy-going manner that made the entire experience satisfying from start to finish. He even took the top off, tucked the pieces neatly in the storage container and pre-set the radio station for an enjoyable ride away from the dealership lot. I can't recommend Steve and the dealership highly enough! Excellent personal attention! Charles City Virginia More

Great experience!!! Very Professional !! None of that High Tech Pressure sales pitch.I was Treated Very Fair.My family and Friends will Know this Dealership High Tech Pressure sales pitch.I was Treated Very Fair.My family and Friends will Know this Dealership More

Thanks, great experience, first time buying new car, very professional and answered all my questions, I recommend this dealership, will buy my next car there professional and answered all my questions, I recommend this dealership, will buy my next car there More

Recently purchased a 10th Year Anniversary Rubicon for my wife. Mario Jones was courteous, professional and very patient with my wife in her decision making. We enjoyed our time spent working with him. Jay M wife. Mario Jones was courteous, professional and very patient with my wife in her decision making. We enjoyed our time spent working with him. Jay McDonald worked hard to wrap up the deal and we were on our way in an incredible vehicle in a few short hours. Fair trade in price on my 2011 Sahara and on the new Rubicon. Thanks to all at Crossroads. More

Five Stars on the entire buying experience. From the first greeting at the door to driving away with my new 2013 Ram Mega Cab. Steve Venema exibited complete knowledge of the product and answered any first greeting at the door to driving away with my new 2013 Ram Mega Cab. Steve Venema exibited complete knowledge of the product and answered any question asked of him. A true "Car Guy" enthusiasm added to his interest in me the customer and made the purschase personal. Which, I believe, is the way it shoud be. Not "Just Business". Tommy Farley wofked hard to make the deal. A fair trade given on my 2008 Mega Cab and made financing effortless. I will recommend Crossroads to anyone who asks. I thank all invovled. Michael G. Moran Mechanicsville, VA More