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Cronic Nissan
Griffin, GA
2,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,062 Reviews of Cronic Nissan
March 25, 2019
Internet/used car sales Was interested in a vehicle I seen on the website, made an appointment on Saturday 23 Mar 19 to meet with Ernest Danson to view the vehicle. Since I Was interested in a vehicle I seen on the website, made an appointment on Saturday 23 Mar 19 to meet with Ernest Danson to view the vehicle. Since I live an hour and a half away, I verified the vehicle was still available before I made the trip and he said it was. I arrive at the dealership at our appointment time and Ernest is with another customer, a sales manager, didn't get his name, told me to go sit and he'd be with me shortly. After waiting for a while, I decided to go look at the car in question until I could talk to Ernest. I asked the same the sales managers where the car was located and he said " It's over there somewhere" pointing to the used car area. After walking the lot, I'm unable to find the car. I come back in and tell the sales manager I'm unable to find the car, and another person in the office says it want be back till Monday, someone had taken it for a test drive. So after driving an hour and a half, verifying that the car was there, I was basically lied to and wasted a day for nothing. Never heard of an all weekend test drive, but guess that's something you come up with on the fly. The personnel in the sales office were rude and when I asked to speak to the manager, he was of no help and really didn't even acknowledge that I was there, guess because I wouldn't be buying anything from them. This dealership showed it's true colors, customer service doesn't really matter, its all about the money. Will never visit them again! More
by Dissatisfied
Employees Worked With
Ernest Danson, Everyone in the Sales Office
March 25, 2019
Crooked business Sold me a car that had been in 3 prior rear end collisions. When asked they insured me that nothing was wrong with car and wouldn’t provide a car fax Sold me a car that had been in 3 prior rear end collisions. When asked they insured me that nothing was wrong with car and wouldn’t provide a car fax when clearly states on their bill of sale they have to More
by Sachamo88
Employees Worked With
Prince Culbreth, Randy Moore
March 25, 2019
Patience of a saint Richard was helpful and patient.. I had many questions & he was great making sure all my questions were answered.. The dealership was understanding of Richard was helpful and patient.. I had many questions & he was great making sure all my questions were answered.. The dealership was understanding of my financial needs and they made sure I got what I wanted at a rate that was manageable... Again, Thank you all for making sure I had a positive experience More
by florencejackson
Verified CustomerEmployees Worked With
Richard... JC... Edwin
March 25, 2019
Great Service. The service that was provided to me was awesome. No hassle. Everything was handled in a timely manner. Ernest Danson provided us excellent service fro The service that was provided to me was awesome. No hassle. Everything was handled in a timely manner. Ernest Danson provided us excellent service from start to finish. More
by mukeshialee
Employees Worked With
Ernest Danson
March 25, 2019
Everyone was friendly and helpful. Cronic was friendly, straightforward, and helped me along the way when purchasing my first vehicle. The fully explained any questions I had and made m Cronic was friendly, straightforward, and helped me along the way when purchasing my first vehicle. The fully explained any questions I had and made me feel comfortable throughout the entire process. More
by davidmbrock15
Employees Worked With
Ernest Danson
March 24, 2019
Wait was to long for just a oil change. Arrived around 11:30 and was told because it was lunch time and they were rotating in and out for lunch or would be 1 1/2 hour wait for just a oil cha Arrived around 11:30 and was told because it was lunch time and they were rotating in and out for lunch or would be 1 1/2 hour wait for just a oil change. I had another appointment after lunch so I couldn't wait and had to make another trip later. Upon my return later that afternoon, I was told it still would.be 45 minutes before they got to me. This is suppose to be a Express service, I'm sorry I dont feel this is acceptable. Not sure I will return. More
by PENPENIAM
Employees Worked With
Trudi Strnad
March 22, 2019
Oil change Very satisfied will visit again the service was pleasant the workers was respectful the sitting area was clean the bath area was clean cashier was awe Very satisfied will visit again the service was pleasant the workers was respectful the sitting area was clean the bath area was clean cashier was awesome More
by kashahomes
Employees Worked With
Prince Culbreth, Bradly Couch, James Higginbotham, Adam Knight, Annette Mitchell
March 22, 2019
Quick, friendly, no surprises Easy to make online appointment for oil change. Service was quick, staff was friendly and knowledgeable, price was as expected. It was worth the dri Easy to make online appointment for oil change. Service was quick, staff was friendly and knowledgeable, price was as expected. It was worth the drive. More
by Brenda M
Employees Worked With
Brian Tolliver, Trudi Strnad
March 20, 2019
GREAT Jason Presley and Dan Grieco are assets to the business. Armando(hope I got his name right) wound up the best car buying experience I have ever had. V Jason Presley and Dan Grieco are assets to the business. Armando(hope I got his name right) wound up the best car buying experience I have ever had. Very nice people. Will definitely do business with them again More
by Pacman
Employees Worked With
Dan Grieco, Jason Presley
March 20, 2019
Purchased 4 new tires. I had an appointment to have 4 new tires installed. I was greeted promptly and my car was taken in immediately. I can’t remember how long they said I had an appointment to have 4 new tires installed. I was greeted promptly and my car was taken in immediately. I can’t remember how long they said it would take, but it sure did not take very long. Brian checked in on me and gave a progress report and before I knew it , the tires were installed at the quoted price. It was a good experience More
by BDTHOMAS02@HOTMAIL.COM
Employees Worked With
Brian in the service department.
