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Cronic Nissan

Griffin, GA

4.5
2,062 Reviews

2624 North Expressway

Griffin, GA

30223

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2,062 Reviews of Cronic Nissan

May 07, 2024

Everything was OK until we got to Christopher Hamilton (the finance guy). When I asked him about extending the time before my first payment he did the figures and told me it would cost more to extend it. More

by Jdpowell112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I forget the guy who sold me the car, but I give him 5 stars! , Chris Hamilton
May 09, 2024 -

Cronic Nissan responded

Thank you for sharing your experience with us. Please be assured that we value your feedback and would like to address your concerns directly. Kindly reach out to us at your convenience so we can work together to resolve any outstanding issues. Thank you for bringing these matters to our attention. Sincerely, The Team at Cronic Nissan

January 10, 2024

James went above and beyond to find me what I wanted at the price I could afford. I appreciate his help tremendously. The finance department took a really long time getting paperwork together, The dealersh More

by obleena500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Higginbotham
Jan 16, 2024 -

Cronic Nissan responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered while in the finance department. We strive to provide excellent customer service, and we're glad that this was the case for you thanks to JAmes! Please let us know if there's anything else we can do for you. Sincerely, The Team at Cronic Nissan

January 07, 2024

Took 2 hours to change oil on maintenance program. Everyone went lunch at same time. They call it express???? More

by PTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lady in service dept
Jan 09, 2024 -

Cronic Nissan responded

Hello, we appreciate this feedback about your experience with us. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Team at Cronic Nissan

January 04, 2024

Great customer service! Friendly and informative employees. I will go back to have my car service. More

by JSAMS2050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 08, 2024 -

Cronic Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Cronic Nissan

December 31, 2023

My experience was outstanding. Bryon was very very knowledgeable and he provided great customer service. More

by LATAWASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon
Jan 04, 2024 -

Cronic Nissan responded

Thank you for taking the time to share your kind feedback about Bryon. Each employee is a valued member of the Cronic Nissan team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Team at Cronic Nissan

December 31, 2023

I was surprise that a dealership as nice and well kept as Cronic didn't have the equipment to correct the damage done to my TPMS on the front driver wheel. I had them replace all four tires and the sensors More

by ABDUL.4267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 04, 2024 -

Cronic Nissan responded

Abdul, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Team at Cronic Nissan

December 29, 2023

I purchased a 2022 Toyota Tacoma from Randy Jackson. He was courteous,and understanding. We couldnt reach an agreement the 1st day and he called me the next day to let me know he still wanted my busines More

by cookieralph95
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Jackson
Jan 03, 2024 -

Cronic Nissan responded

Ralph, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Randy went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly. We hope you enjoy your new Toyota Tacoma. Sincerely, The Team at Cronic Nissan

December 28, 2023

Service is always amazing! Fast and very friendly...I highly recommend. In and out super fast More

by bryondgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Higginbotham, Jason Presley, Omar Quisenberry, Randy Jackson, Tristan Jones, David Butler, Jason Dean, Chris Hamilton, JC Coissy
Jan 03, 2024 -

Cronic Nissan responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Cronic Nissan. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Team at Cronic Nissan

December 26, 2023

Everything was great! Very professional and friendly! I will be returning in the future! Thank you More

by TONYAPRYOR10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Jones
Dec 28, 2023 -

Cronic Nissan responded

Your review brightened our day, Tony! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Team at Cronic Nissan

December 26, 2023

I had been looking for a specific Nissan Frontier for over six months. After seeing the truck on Cronic's website, I gave the dealership a call asking to speak with James Higginbotham based on reviews I More

by CMVANNOSTRAN
Recommend Dealer
Yes
Employees Worked With
James Higginbotham
Dec 28, 2023 -

Cronic Nissan responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know James went above and beyond to help you find the Nissan Frontier you were looking for. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Team at Cronic Nissan

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