Cronic Chrysler Dodge Jeep RAM

The jeep caught my eye Frandoo worked with me and got the best deal. And the finance manager James got me the best rates. Frandoo explained all the options perfect Frandoo worked with me and got the best deal. And the finance manager James got me the best rates. Frandoo explained all the options perfect More

Customer service Well after buying a beautiful red ram 1500 I had it home and I became very indecisive. I proceed to call Gayron and discuss options to do n exchange. Well after buying a beautiful red ram 1500 I had it home and I became very indecisive. I proceed to call Gayron and discuss options to do n exchange. For once I did not hear a negative response infact I was very impress with the answer I got " bring it back Mr. Doss we want to do what ever it takes to make you happy" now that was an answer of true customer service. Still kept the red truck and I am very happy with it. Thank you Bill Doss More

Gayron is Awesome I found the 370Z that I bought from Cronic online. I called and Gayron was very professional and knowledgable. I could not ask for a better exper I found the 370Z that I bought from Cronic online. I called and Gayron was very professional and knowledgable. I could not ask for a better experience with the way that he handled the sale. Brandon, on the other hand, was often curt on the phone and kept insisting that the way my bank does business is not the way that business is done at your dealership. When I made the first call to Gayron, I had already visited my bank and financing was complete. Brandon asked that I call him and the main reason for the call was to ask what interest rate I was paying. I am well aware that you are running a business and the bottom line is that you have to make money to stay in business, but manners and diplomacy are always appreciated. Knowing that Nissan had 0% interest as a limited promo, I still opted to work with a great local credit union and whereas I appreciate Brandon's effort to win business for the finance department, his methods leave a lot to be desired. Perhaps saying "We have a great offer now and I would love to extend them to you" or " I think we could save you some money on interest, we have some great offers", but asking "What interest rate are you paying" is not the best approach. Women are typically not treated well in a car dealership and stunts like this are the reason that many women dread buying a car. I love cars and this should be fun! I am paying a lot of money for a vehicle and it should be the highlight of my year, not an experience where people with poor manners and no business savvy make you chase your tail all day to get a simple answer. My credit union sent a certified check and expected me to come back with the title for the car in exchange for a form of payment that is considered cash. Brandon recommended that I call Louise and talk with her. When I asked her about the title, she said she wasn't sure that it was at the dealership. That seemed odd to me because you can't sell it if you don't have the title. I explained to her that my credit union wanted to know when we would get the title and her question was "When will we get our money?" Again, this is a unique way to do business and if I had had this experience early in the sale, I would not have bought a car from Cronic. Then, after driving a couple of days out of state, I found that the dealer tag had blown off of the car. Yes, it seems obvious that it's a Z and that I was going fast, but not that fast:) I called Brandon back and told him that I had lost the tag and he wasn't sure what to do. This has to be something that happens sometimes, but it took a couple of days to get down to the fact that neither Georgia nor Tennessee would give me another tag, and I couldn't get my permanent tag, because I had no title. In all of these transactions with Brandon, he was considerate enough to give me his cell number, but I was disappointed with his professionalism and demeanor Let me say again that Gayron did a fantastic job and saved this sale! The guys who delivered that car were also professional and a delight to work with. I love my car and although there were a few snags, I am glad that I bought a car from Cronic. Please take good care of Gayron, he is a jewel! More

Rodney autrey Everything went great!! Jason and tom took care of everything perfesionally!!the delivery of the truck was top notch. Jason explained all the feature Everything went great!! Jason and tom took care of everything perfesionally!!the delivery of the truck was top notch. Jason explained all the features of the vehicle with knowledge. More

Decisions - Decisions I purchased a 2013 Ram 1500 back in January and had mentioned that my wife would be looking to get a new car in 6-9 months. Cronic / Frandoo respected I purchased a 2013 Ram 1500 back in January and had mentioned that my wife would be looking to get a new car in 6-9 months. Cronic / Frandoo respected my request not to hound us about when we would be ready for our next purchase. I went in to get an oil change and walked around and found Frandoo. He told me I needed to check out the new Chrysler 200. He went in and got the key to a 2015 200C. It had all the bells and whistles that my wife would be wanting. I was very impressed wife the car. I got home and told the wife about it, but she did not seem impressed. She finally agreed to go look at one after a couple of weeks of me telling her she needed to go check this car out. Frandoo was not there at that time so Matthew Peck grabbed the keys to one of the 200s. We ended up going through 3 different models before she made a decision on the exact one she wanted. The people at the Cronic Dodge are a pleasure to deal with and were willing to allow her to check out as many models as she needed in order to pick the car that was right for her. Kudos to Frandoo for going above and beyond to make sure the customer is happy. More

EXCELLENT SERVICE- ABOVE AND BEYOND YOUR SALES REP. FRANDOO JEAN WAS VERY PROFESSIONAL AND LISTEN TO WHAT WE WANTED IN A TRUCK AND HE SHOWED US EVERY TRUCK THAT WE WANTED TO SEE SO WE YOUR SALES REP. FRANDOO JEAN WAS VERY PROFESSIONAL AND LISTEN TO WHAT WE WANTED IN A TRUCK AND HE SHOWED US EVERY TRUCK THAT WE WANTED TO SEE SO WE COULD MAKE THE RIGHT CHOICE WE ARE VERY HAPPY WITH OUR NEW DODGE RAM 1500 AND WITH CRONIC CHRYSLER. THANKS FRANDOO JEANS AND MR. PARKER FOR DOING A GREAT JOB!! More

awesome Theses guys were awesome went above and beyond.would recommend them to the family. They were speedy and patient can't say enough enjoyed them Theses guys were awesome went above and beyond.would recommend them to the family. They were speedy and patient can't say enough enjoyed them More

Great and Friendly Service We were very pleased with the service that Gayron Goen gave us. He was friendly and professional. He made us feel welcome and he helped us find a v We were very pleased with the service that Gayron Goen gave us. He was friendly and professional. He made us feel welcome and he helped us find a vehicle that we could be comfortable with and could afford. All the personal that we came into contact with were very friendly. This is the third vehicle that we have purchased from Cronic! More

awesomeness! Richie Lewis was right on top of my expectations/ He responded within minutes and was very helpful through out the purchase. I was able to purchase th Richie Lewis was right on top of my expectations/ He responded within minutes and was very helpful through out the purchase. I was able to purchase the vehicle I wanted without any problems. Mr. Lewis produced on all promises made. Thanks for such a great experience. More

Great Staff with Small-town feel & Big-time Service I had a great experience buying a fun, "almost new" Kia Soul Exclaim for my wife to celebrate our 40th Wedding Anniversary! Matt, my sales consultant, I had a great experience buying a fun, "almost new" Kia Soul Exclaim for my wife to celebrate our 40th Wedding Anniversary! Matt, my sales consultant, did a great job asking good questions to find out what I was looking for & directing me to vehicles he thought would meet those needs. Also, he showed a lot of concern for filling my needs without any high-pressure techniques, something I really appreciate. He really came across as wanting to fill my needs not just for today, but long term! And Brandon, my finance manager, did the same when it came time to arranging a financing pkg to meet those needs. Based on my 1st experience with this dealership, I would highly recommend them!!! More