Critz Auto Group

My Wife and I have wanted to purchase a GMC terrain for several years. On 1/25/14 we visited the the CRITES Dealership. Mr. Mark Johnson was the salesman we spoke to. He was very personable. He was able t several years. On 1/25/14 we visited the the CRITES Dealership. Mr. Mark Johnson was the salesman we spoke to. He was very personable. He was able to get us the deal we wanted. We bought the auto we wanted. Very Good. Excellent!! More

I called late in the day to set up an appointment, and David told me that he could squeeze me in for an oil change. When I arrived, I told him of a possible problem. After a short wait, he returned, told David told me that he could squeeze me in for an oil change. When I arrived, I told him of a possible problem. After a short wait, he returned, told me about the issue and that the oil change was completed. I will definitely be calling for an appointment when I return to town. Quick, friendly, thorough and efficient, I don't know what else I could expect. More

Everyone was very friendly and helpful. I was offered and given a loaner vehicle. This helped a lot as I had no one to drive me to the dealership. I am very satisfied and confident with the service. and given a loaner vehicle. This helped a lot as I had no one to drive me to the dealership. I am very satisfied and confident with the service. More

Tiffany was polite, and professional. She was very knowledgable about the car and it's components. We very much appreciate a person who knows what they need to do and does it with a smile. Good work, knowledgable about the car and it's components. We very much appreciate a person who knows what they need to do and does it with a smile. Good work, Tiffany. More

Everyone was great thanks for everything wesley,mike miller and Ed did a great job thanks we will return the next time we need another truck miller and Ed did a great job thanks we will return the next time we need another truck More

One of the best experiences we have had in buying a new car (replacing my wife's Volvo wagon). During our initial visit (we had two), Jim was very straightforward in answering our initial questions and did car (replacing my wife's Volvo wagon). During our initial visit (we had two), Jim was very straightforward in answering our initial questions and did not try to "hustle us". We had done a fair amount of homework before our visit so we appreciated his easy going, objective manner. The electronics were probably my wife's greatest concern (too complex) so he took the time to actually bring a car inside and spent the better part of an hour walking her through the basics. Not only did it eliminate her worries but actually triggered her desire to actually learn how to use most of the features. It was raining that day and we were pushed for time so we arranged to come back the next day for a test drive. We were not really in a hurry to purchase a vehicle and had planned to look at a few other SUVs (Mercedes, Lexus, Volvo, Ford, etc.) but working with Jim during our two visits gave us enough confidence that the BMW would suit all of our needs. Therefore we elected to purchase the vehicle without checking out any other models. Jim was great at pulling together a straightforward deal which we felt was likely as fair as we would have been able to get anywhere else. For me historically, the worst part of buying a new car is having to "haggle" over the actual purchase price. I much prefer a dealer present their best price initially, and I can then do a "sanity check" online to see if it is in the ballpark. Actually Jim gave us enough comfort that the pricing was fair that I didn't even try to negotiate. Your business manager Greg was equally professional and the "paper work" was effortless. Jim then spent close to three hours walking my wife through every detail in the car. He was truly a saint as he patiently answered all of her questions and pointed out some of the subtleties she likely would have never figured out. We really enjoyed our experience with Jim and will be back for our next purchase (or maybe lease next time). My wife has been a dedicated Volvo customer (7 previous new wagons) and I am sure will now be a dedicated BMW supporter. First rate experience all around. More

My buying experience was awesome, I was able to get in and out but not without the information I needed to know about my car. and out but not without the information I needed to know about my car. More

From the time we walked onto the sales floor Cory was very professional and friendly. I was very happy with his services and I am satisfied with my purchase. very professional and friendly. I was very happy with his services and I am satisfied with my purchase. More

Employee was helpful and friendly over the phone and in person. Checked my vehicle and gave me options on what service was urgent . Very happy with their service. person. Checked my vehicle and gave me options on what service was urgent . Very happy with their service. More

This was the must friendly and concerned staff that I have ever come into contact with! They looked at my car and made me feel comfortable with leaving my car in their hands. They also did a great job w have ever come into contact with! They looked at my car and made me feel comfortable with leaving my car in their hands. They also did a great job with explaining everything about my car! More