Critz Auto Group
Savannah, GA
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232 Reviews of Critz Auto Group
I truly feel I was given an awesome deal on my trade, along with an unbeatable price on my new BMW 328. The staff was sincere and felt they were not trying to rip me off. I will buy my next BMW from Crit along with an unbeatable price on my new BMW 328. The staff was sincere and felt they were not trying to rip me off. I will buy my next BMW from Critiz. More
Having purchased my Mercedes from another Mercedes dealer, I was skeptical to use Critz, needless to say I was pleasantly surprised. What originally brought me to Critz was the cost of the Service B. dealer, I was skeptical to use Critz, needless to say I was pleasantly surprised. What originally brought me to Critz was the cost of the Service B. The price was substantially lower than the other dealer, not only for Service B but I also found I had over payed for Service A. The staff was very polite and professional and were very attentive to my needs! I highly recommend Critz and will not be using the other dealer ever again! Thanks for a great experience!!! More
The sales staff and especially the sales person we delt with we very curtious and friendly. The personnel were very product knowledgeable and acted in a very professional manner. I would consider purchas with we very curtious and friendly. The personnel were very product knowledgeable and acted in a very professional manner. I would consider purchasing another vehicle from this dealer. More
Excellent experience from the initial phone contact throughout the final sale. I traveled from out of state because I was unable to find the vehicle with the color, or options I wanted. I was able to throughout the final sale. I traveled from out of state because I was unable to find the vehicle with the color, or options I wanted. I was able to locate a vehicle online at Critz, but was contacted by Ronald Hayes, and he advised me that the vehicle was sold, but they could locate one for me, and have it delivered to Critz Auto Group. A week later I was in the vehicle and out the door in about an hour. That was what I informed Mr. Hayes I wanted to do, and he delivered. The Sales Manager was just as excellent as Mr Hayes. Critz also arranged to have me picked up at the airport by a friendly young man named Hammond. All in all, it was a hassle free, great experience to purchase a vehicle from this dealership. I would purchase again from Critz Auto Group despite the distance traveled. In my initial contact with Mr. Hayes I told him to give me a reason to make the trip, and he did. I highly recommend this dealership! More
Great experience! This is my second purchase from Critz Mercedes & from Alex Southard. The sales staff and service staff (Tiffany), are very friendly and great to deal with. Mercedes & from Alex Southard. The sales staff and service staff (Tiffany), are very friendly and great to deal with. More
Wonedrful! Great and friendly service. Will definitely visit again soon. Very pleased with overall customer service. This is my new favorite dealership for sales and service. visit again soon. Very pleased with overall customer service. This is my new favorite dealership for sales and service. More
When I get service on any of my vehicles at Critz, it's more like I'm just there to visit my friends for a while. They are always so enjoyable to deal with and make me feel like "don't worry about a t it's more like I'm just there to visit my friends for a while. They are always so enjoyable to deal with and make me feel like "don't worry about a thing, we're going to take care of you and your vehicle so whatever you need or want, we've got you covered." One more thing I don't need to worry about...that's always good. More
Sales rep, Jim Kowalchuk was very patient with me as I chose the model and options that I wanted. He was never pushy, but always quick to respond when I had addiitonal questions that would help assist me chose the model and options that I wanted. He was never pushy, but always quick to respond when I had addiitonal questions that would help assist me in my final decision. Greg Konkel then took extra steps to secure a 2.25% interest rate for my purchase. The entire purchase process was very professional and an enjoyable one. Thank you so much! More
A sincere Thank You to your Service Advisor, Chuck. We had our Mercedes completely serviced and detailed. Due to unexpected health issues, we had to leave it longer than anticipated. Chuck not only call had our Mercedes completely serviced and detailed. Due to unexpected health issues, we had to leave it longer than anticipated. Chuck not only called to check on my health, he had our vehicle washed and ready when we made it back to Savannah to pick it up. A job well done and a most satisfied customer. Martha and Victor Bockman More
Best car buying experience ever. I really appreciated the courtesy, experience, knowledge, and professionalism. I absolutely love my new BMW 428i. Would recommend to anyone. courtesy, experience, knowledge, and professionalism. I absolutely love my new BMW 428i. Would recommend to anyone. More