Criswell Acura

Buying an Acura from Alan Hannon and Mike Scandora was an exceptional buying experience. They were professional, helpful and down right nice. They went above and beyond to help me in every way. They gave exceptional buying experience. They were professional, helpful and down right nice. They went above and beyond to help me in every way. They gave me a great deal on an Acura RDX as well as a fair trade in on my Audi. My car broke down on the way to the dealership and Alan and Mike came and picked me up. We needed to let the car cool off before trying to get it back to the dealership so they let me "borrow" an awesome Audi convertible for the day. They went back and got my car later that day and still gave me a more than fair trade-in value for it. Alan washed every car I drove in/out of the dealership and told me stop in any time I was in the area for another car wash. Mike spent quite a bit of time showing me all the cool features of my car and even shipped my GPS to me because I left it in my car and didn't want to drive back to get it. Just amazing customer service and they made me laugh. Great deal, great guys, great customer service equals a customer that will keep coming back to a great dealership. Now I want the damned Audi convertible too! Very sneaky guys! More

After all of my purchases of cars in the past 30+ years, I have NEVER been so delighted with the professionalism that was displayed to me before, durring and after the purchase. I bought my used audi about I have NEVER been so delighted with the professionalism that was displayed to me before, durring and after the purchase. I bought my used audi about a month ago and I truly could not be happier! Mike spent a great deal of time explaining all of my options, was extremely patient with me and funny at the same time. He has great character for the dealership! A very rare find in almost any store these days.  Often times going to a car dealer can be very much like going to the dentist with a cavity. This was FAR from it!!! Thanks Mike and Alan!! I promised to send business your way since I can feel confident that they too will be happy. I have never trusted a dealer before like I do this one. Thanks for caring.. (Big Smile)     More

This is the second Acura vehicle we have purchased from Criswell Acura over the years. We have always had a pleasant experience with Criswell Acura whether we eventually purchased a vehicle or not. The s Criswell Acura over the years. We have always had a pleasant experience with Criswell Acura whether we eventually purchased a vehicle or not. The sales personnel and financial personnel have always treated us with respect. I would highly recommend Criswell Acura to my friends and family. Today when we picked up our vehicle, our vehicle was detailed and cleaned to perfection. We are pleased with the way that Criswell Acura personnel treated us. More

A fantastic experience from beginning to end. My salesman (Dwayne) was knowledgeable, attentive, listened to my needs and had me in the perfect car in record time. Sales Manager Alan checked in with me numer (Dwayne) was knowledgeable, attentive, listened to my needs and had me in the perfect car in record time. Sales Manager Alan checked in with me numerous times to make sure I didn't have any questions or concerns. A dymanic duo to be sure. Highly, highly recommend both of them and the dealership. Thanks for the opportunity to sing their praises. More

I rated Customer Service and Friendliness a 5 because I was in the showroom 4 or 5 times before making my final decision. On each visit, every employee I passed greeted me with a smile and a hello or good was in the showroom 4 or 5 times before making my final decision. On each visit, every employee I passed greeted me with a smile and a hello or good morning. Each person I dealt with was always polite and professional and always willing to help. I had been in a few other dealers during the same week and the Criswell organization was far and away better prepared, more professional, clean and organized and simply better. My rating of 5 for price was based on their willingness to work with me on the actual price and the excess mileage charges I had from my last vehicle. Maybe I could have pushed it harder to make the deal a few dollars better but in the end, I was happy with the deal and valued the service and support from all the Criswell employees. More

Have been searching for a suitable used car. Owned a 1994 Vigor and had them service that car a few times. My wife purchased a new RDX and experienced superb service and very knowledgable sales staff i 1994 Vigor and had them service that car a few times. My wife purchased a new RDX and experienced superb service and very knowledgable sales staff in the past. Stopped in to Criswell and met Dwayne and Allen. Dwayne was exceptionally knowledgable of all models, very attentive and patient. Both gents were friendly and fair during closing. Would highly recommend Criswell to anyone looking for used and new autos. More

We purchased our 4th vehicle from Criswell Acura last month and it was our 3rd in two years. Alan Hannon and Dwayne Jennings did a great job helping us get our new 2010 TSX. I highly recommend going to month and it was our 3rd in two years. Alan Hannon and Dwayne Jennings did a great job helping us get our new 2010 TSX. I highly recommend going to Criswell for your next Audi or Acura purchase. The personal service received from Alan and Dwayne will keep us going back in the future. More

My husband and I had a great experience buying a new car with the help of Mike. We knew what we were looking for and the color that I wanted for the car. There was no pressure, even though we stayed past with the help of Mike. We knew what we were looking for and the color that I wanted for the car. There was no pressure, even though we stayed past the closing time, they (Mike and Lamont) were very happy and helpful in negotiating the purchase price of the car. We drove home that night with our new car! I am so happy with my Acura! I will be bringing my Acura in for service here, even though I live 30 minutes away. I would definitely refer Criswell Acura to anyone looking to purchasing a car. Thank You Mike! More

We did not feel pressured at anytime. The staff was easy We did not feel pressured at anytime. The staff was easy to work with. Settlement was smooth and quick. We did not feel pressured at anytime. The staff was easy to work with. Settlement was smooth and quick. More

This is the fifth car I have purchased from Criswell Acura. Each time the sales persons have been professional. They explain the cars in detail and listen to what we want in a car. They did not "over Acura. Each time the sales persons have been professional. They explain the cars in detail and listen to what we want in a car. They did not "oversell" but seemed to know what waas appropriate. They spent a lot of time after the purchase explaining how to use all the electronic equipment. It really helped. More