Criswell Acura

Acura Service Paul in Acura service has been great to work with. I feel I can trust him and Criswell to look after my interests. Recently I brought in my old, high Paul in Acura service has been great to work with. I feel I can trust him and Criswell to look after my interests. Recently I brought in my old, high mileage MDX and told Paul I just wanted to keep it safe and running until I buy a new car and, after the mechanic examined the MDX, Paul identified the issues that should be fixed now and those that could wait. More

Wonderful car shopping experience I am so happy with the entire process. When Christian J. contacted me regarding my trade in, I knew that I could rely on the staff at Criswell. Knowin I am so happy with the entire process. When Christian J. contacted me regarding my trade in, I knew that I could rely on the staff at Criswell. Knowing I needed a new vehicle, Ellen and Dana helped me with a loaner for a few days. Frank C. helped me research all my lease and purchase options. I discussed those options with Lamont, who assisted me with such kindness (over a cup of coffee). Frank and I went for a great test drive. He explained many of the features of the vehicle. I felt like my Criswell family was looking out for me. Even Dawn H. was friendly during the transfer of tags and financial transaction. Criswell not only gave me fair market value for my trade in, they also gave me a discount as a loyal Acura customer. From service to procurement, Criswell excelled in every way. Thank you Criswell for making my new car purchase enjoyable and stress-free. BTW - I love the new service bay. Nice digs! ~ Michelle W. More

Great experience with Stefano I came into the dealership to test drive a new RDX. I walked out an hour later with a 2015 RDX. Very smooth and seamless process. I came into the dealership to test drive a new RDX. I walked out an hour later with a 2015 RDX. Very smooth and seamless process. More

Outstanding Customer Service Mark Scherger and Service Team perform outstanding customer service, rapid inspection and recommendation of repair options and overall top notch handl Mark Scherger and Service Team perform outstanding customer service, rapid inspection and recommendation of repair options and overall top notch handling of my vehicle. Appreciate the level of professionalism over the years! More

New Car Purchase Stefano was very informative and knowledgeable about the car we were considering. He was patient, courteous and polite throughout the purchasing proce Stefano was very informative and knowledgeable about the car we were considering. He was patient, courteous and polite throughout the purchasing process. Willing to explain all the features of the different packages during the sales decision. Jerry guided us through financing and purchase details and made the process easy. More

Always a Great Experience I am a loyal customer for many years and will continue to buy and service at Criswell. The service is excellent and I am always pleased with the profe I am a loyal customer for many years and will continue to buy and service at Criswell. The service is excellent and I am always pleased with the professional staff. I recommend them to everyone. More

Always a 10 out of 10 The service provided at Criswell Acura is exceptional. I've had my MDX serviced at other area Acura dealers, but Criswell Acura, especially the servic The service provided at Criswell Acura is exceptional. I've had my MDX serviced at other area Acura dealers, but Criswell Acura, especially the service provided by Christian Johnson have made me brand and dealer loyal. Keep up the great work! ~Theresa T. More

great dealer This is my second purchase from this dealership and sales associate.I would recomend them to any of my family and friends.I will be making a third pur This is my second purchase from this dealership and sales associate.I would recomend them to any of my family and friends.I will be making a third purchase in the near future and plan to visit them again. More

Service center is the has the best customer service! At Criswell, they are fast, efficient and helpful when getting my car serviced! I will buy another car there because the service is so great. Mark S At Criswell, they are fast, efficient and helpful when getting my car serviced! I will buy another car there because the service is so great. Mark Scherger is responsive, respectful and sets my expectations for service properly. He always saves me money and helps me be strategic on making my 2007 last as long as possible. It has 140K miles and drives like a dream! More