
Criswell Acura
Annapolis, MD
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1,098 Reviews of Criswell Acura
Great car buying experience My salesman, Stefano, was very helpful and the dealership was top notch. Would recommend Criswell Acura and Stefano to anyone in the market for a new My salesman, Stefano, was very helpful and the dealership was top notch. Would recommend Criswell Acura and Stefano to anyone in the market for a new car. More
I love Criswell Acura/Audi Criswell Acura/Audi has the best employees. I say Acura/Audi because even though I purchased an Acura everyone gave me a very pleasant experience. My Criswell Acura/Audi has the best employees. I say Acura/Audi because even though I purchased an Acura everyone gave me a very pleasant experience. My salesman Al Zayas was great he even came in on his off day to help me through the buying process. The buying process didn't take as long as I though but during the process Al was nice enough to entertain my 5 year twin boys by turning on cartoons for their entertainment while we chatted. I actually stopped by Criswell before going to the another dealership and ended up back at Criswell Acura so I felt it was me to be. Gerry Jackson at Criswell (New Cars) I met him on both occasions and he has to be the happiest and most helpful guy while even tending to other customers. He was one of the deciding factors for to come back to Criswell. Jerry in financing was straight to the point and did waste my time he really got the job done. Now the other reason was running into Al at a local Target store. . All in all Al said he could help and he sure did, thanks Al Z.! More
New Year's Eve - New Purchase - RDX AWD/Technology We were referred to this dealership by friend's who have leased at least two vehicles here. We were not disappointed at all. Jason was friendly, kno We were referred to this dealership by friend's who have leased at least two vehicles here. We were not disappointed at all. Jason was friendly, knowledgeable and patient. Lamont and Jerry were a breeze to work with as well, we didn't feel pressured at all. This was by far the best and easiest new car purchase experience we have ever encountered. We will definitely recommend to our friends and family. Thank you! More
Great new car experience all over again This is my second new Acura. I bought my first one in 1997 and loved it so much, I didn't feel like getting a new car till recently. Consistent qual This is my second new Acura. I bought my first one in 1997 and loved it so much, I didn't feel like getting a new car till recently. Consistent quality service over more than 15 years made me start looking with Criswell Acura again. We walked into the showroom and met Stephano Rinaldi, who knows and loves his cars, and is kind & patient. He also loves to test drive:-) - fun!! The next day I'm driving my new car - an RDX AWD this time. Thanks so much Stephano!! More
New Car Purchase Excellent experience buying a car tonight. Didn't feel pressured at all. All the paperwork went very smoothly and orientation to the car was thorough. Excellent experience buying a car tonight. Didn't feel pressured at all. All the paperwork went very smoothly and orientation to the car was thorough. Would definitely recommend this dealership and sales person Stefano Rinaldi. More
Great service Always a great experience! Mark was top notch. This place gives you the service that you need and will continue to come back. Thank you! Always a great experience! Mark was top notch. This place gives you the service that you need and will continue to come back. Thank you! More
Oil Change I went in for an oil change today and met with Christian my normal Service Advisor. I was surprised how busy the shop was this morning given the Chri I went in for an oil change today and met with Christian my normal Service Advisor. I was surprised how busy the shop was this morning given the Christmas holiday. (thought people would be shopping.) I was very pleased with my experience today. Service was timely for as busy as the dealership was. I thought my car needed extra fluid services today but was advised that it wasn't due based on the maintenance minder. Nice surprise around this time of year. Christian is always professional and polite. More
Excellent Service Experience Very impressed with Criswell Acura - very professional and friendly group - HONEST about work that needs to be done or can wait. I would definitely re Very impressed with Criswell Acura - very professional and friendly group - HONEST about work that needs to be done or can wait. I would definitely recommend the whole group - Christian in particular - to any Acura owners. More
Excellent Experiences with Paul from Service Thanks to Paul who always goes above and beyond to make my experience at Acura Service excellent. I would never think of going anywhere else for serv Thanks to Paul who always goes above and beyond to make my experience at Acura Service excellent. I would never think of going anywhere else for service because of the level of customer service and quality of work I get at Criswell Service Center. More
Awesome service Alan went above and beyond to make sure my wife was comfortable with the features in the car and took the time to demonstrate how they work.Great ser Alan went above and beyond to make sure my wife was comfortable with the features in the car and took the time to demonstrate how they work.Great service !. More