Criswell Acura

Good Service As always, prompt, efficient and courteous service. I like the new internet calendar update capability. And I love the vehicle as well. Thanks very As always, prompt, efficient and courteous service. I like the new internet calendar update capability. And I love the vehicle as well. Thanks very much. More

Great Dealership and I recommend it strongly Jason is a very nice and helpful person. He help me find a great deal on 2015 Acura RDX. I actually live in NY but I drive all the way up to Annapolis Jason is a very nice and helpful person. He help me find a great deal on 2015 Acura RDX. I actually live in NY but I drive all the way up to Annapolis to seal the deal. It is worth a go and always look for him because he is the best. More

Service/New purchase I own two Acuras - TL and MDX. I took the MDX in for service and the TL in as a trade in. I've always made a point to see Mark as my service manager I own two Acuras - TL and MDX. I took the MDX in for service and the TL in as a trade in. I've always made a point to see Mark as my service manager but as he moved up in the department I met Frank. I found Frank to be a joy to speak with and curteous. As I moved over to the sales department I met with Jason. He was a joy to work with and made my sale of a new RLX Advance package a joy. Then there was Jerry and he sealed the deal. Thank you Jerry. Criswell Acura Annapolis will always be the place to go. Many cudo's go to these three people and i hope to see them during many services. More

Criswell Acura Repeat Customer - Another Great Experience I moved to the Annapolis area in 2005 and first became acquainted with Criswell Acura for service of my 99 TL. In 2009 I purchased a new TL from Cris I moved to the Annapolis area in 2005 and first became acquainted with Criswell Acura for service of my 99 TL. In 2009 I purchased a new TL from Criswell and had a great customer experience with pricing, delivery and service after the sale. I had all my service performed at Criswell and the staff was always attentive, professional, efficient and took care of my car as if it was their own. With the new 2015 TLX out, it was an easy decision to return to Criswell for replacement. Jason Chan was my sales rep and he did a terrific job explaining the improvements and new features of the TLX over my 2009 TL. Jason stayed in touch with me as I took my time comparing the TLX to other brands. There was no pressure from the dealer. Jason and the Sales Manager Lamont Randall provided me with competitive pricing on the TLX SH-AWD Advance, matching the USAA discount available, and great value for my trade-in. Having all of the recommended service performed at Criswell made it easy to offer an excellent trade-in value as they knew my car had been properly maintained. I've had my new TLX just over a week and it is a much improved car over my 2009 TL. I would highly recommend Criswell Acura and my sales rep Jason Chan if you are in the market for a new car. More

New purchase My husband and I arrived at Criswell Acura in Annapolis, Md., we were greeted with smiles. Our salesman was Al Zayas, and I must say Al was absolutely My husband and I arrived at Criswell Acura in Annapolis, Md., we were greeted with smiles. Our salesman was Al Zayas, and I must say Al was absolutely the best! Everything from the test drive, to the moment we walked out of the door was very professional. Al was very helpful, he went as far as giving me a lesson on how to program my car (bluetooth, etc.) We most definitely will be referring our friends and family to Criswell Acura. Jo'el & Paul Franklin More

Two Great Guys It's been said that new car sellers are always friendly but not always trustworthy. Happy to say that my experience with Stefano Rinaldi and Lamont R It's been said that new car sellers are always friendly but not always trustworthy. Happy to say that my experience with Stefano Rinaldi and Lamont Randall was excellent on all counts. Lamont delivered on price as promised, and Stefano was prompt, knowledgeable and perfectly attuned to our concerns. All in all, a good car and a great experience. More

Not like dealership service centers I was so surprised to find a service center at a dealership that did not try and run up the bill. They told me exactly what everything was going to co I was so surprised to find a service center at a dealership that did not try and run up the bill. They told me exactly what everything was going to cost, whether it was needed right away and the costs were not very high. All in all, they were great! More

new car purchase I was running late for my appointment, the saleman waited patiently. Overall I've had a good experience purchasing my new vehicle. Nate was helpful a I was running late for my appointment, the saleman waited patiently. Overall I've had a good experience purchasing my new vehicle. Nate was helpful and nice. More