Criswell Acura

Very Professional!! Stefano, Jerry and Lamont were all very professional and helpful. They answered all my questions and gave this 1st time buyer a pleasant car buying ex Stefano, Jerry and Lamont were all very professional and helpful. They answered all my questions and gave this 1st time buyer a pleasant car buying experience. More

Awesome dealership I've visited Criswell, getting my 2007 TSX Acura serviced there for years. When my car was totaled, I was pretty sure I wanted to stick with Acura. I've visited Criswell, getting my 2007 TSX Acura serviced there for years. When my car was totaled, I was pretty sure I wanted to stick with Acura. I test drove some other makes, but, of course, remained loyal to Acura. I reached out to Stefano since he came recommended by my sister, who bought an Acura from him earlier this year. I'm so glad that I did to show me certified ILXs. He was able to answer my questions, and to provide lots of information about the ILX. Stefano was also able to provide the similarities and differences between the 2015 ILX and my former, 2007 TSX, and between other cars. I was impressed by his extensive knowledge of all the Acura cars. Stefano is professional, friendly, and at no point did I feel pressured to purchase anything. I was apprehensive about car salesmen, but Stefano made the experience pain free. I found everyone there friendly and professional. More

Great experience! Everything was smooth in term of negotiating and then the buying process. The salesman made our life every easy. Even tho there was a slight problem w Everything was smooth in term of negotiating and then the buying process. The salesman made our life every easy. Even tho there was a slight problem with the vehicle but they fixed it in a timely manner. Would recommend anyone who wants to buy an Acura to go with Criswell More

Great car buying experience. We recently purchased a 2016 RDX with Tech package. Our salesman was Jason Chan. Jason took care of us from the moment my wife and I showed up in th We recently purchased a 2016 RDX with Tech package. Our salesman was Jason Chan. Jason took care of us from the moment my wife and I showed up in the dealership. Since we live 2 hours from Criswell, most of our transactions were dealt over the phone. I was very uncomfortable making the deal via telephone due to prior experienced with another dealership that after 3 weeks of negotiation the price was changed the moment I showed up in the dealership. Jason guaranteed that price will not changed and sure enough the price we agreed over the phone stands. This is the best car buying I experienced so far. Jason is very trustworthy and will not bother you with a hundred phone calls. More

Great salesman and experince We recently purchased an Acura RDX 2015. Our salesman was Stefano Rinaldi who was very professional, to the point and informed. He walked us through t We recently purchased an Acura RDX 2015. Our salesman was Stefano Rinaldi who was very professional, to the point and informed. He walked us through the entire process and was not pushy. We came back in on a night he was off, to make our purchase and he was called and came right in to write us up. He remained professional through it all although we felt bad that we got his hours confused. Stefano made the entire process swift and hassle free. We commend you for your excellent salesman! Sincerely, Tom and Dara More

Great Customer Service Al Zayas made our used car purchase painless. I've never had such a pleasant experience when purchasing a car. He was very knowledgeable and helped u Al Zayas made our used car purchase painless. I've never had such a pleasant experience when purchasing a car. He was very knowledgeable and helped us choose the right car !! Dawn in the finance office was also a pleasure to work with ! Sincerely, Jeff and Ursula More

Sales Awesome experience!. I give Dwayne ??????????, great customer service!. Pleasant and patient to explain everything to me. Great price!. 1K less than w Awesome experience!. I give Dwayne ??????????, great customer service!. Pleasant and patient to explain everything to me. Great price!. 1K less than what I had expected. Very happy with my ILX purchase!. More

Wonderful, No pressure Buying Experience I was in the market for a car after riding in a company leased Mercedes Benz C300. I had no idea what I wanted. After several test drives, I decided I was in the market for a car after riding in a company leased Mercedes Benz C300. I had no idea what I wanted. After several test drives, I decided on the 2016 Acura RDX AWD with the Advanced package; only the hottest selling Acura currently. The challenge then came in finding the vehicle in the color I wanted and for the price I wanted. I was assured by another dealership that what I wanted to pay was likely not possible. But Nate and Lamont at Criswell Acura made it happen and the BEST part of it all was I never spoke with them. It was all done by e-mail. 100% no pressure. No calls from the salesman or the Sales Manager. In fact, I only met the Sales Manager as he came out to inspect the car at delivery and he thanked me for my business. He didn't try to up charge me or change the deal. The Finance department was courteous and expedient again without pressure to either use their financing or add any additional products or services. A definite YES to Criswell Acura especially Nate Chappelle and Lamont Randall. More

Easy & positive car buying experience Jason was helpful from the minute I walked in the door. I had done my homework and knew exactly what car I wanted (new RDX AWD w/Technology package. Jason was helpful from the minute I walked in the door. I had done my homework and knew exactly what car I wanted (new RDX AWD w/Technology package. Jason explained all the features of the car to me without issue and was very knowledgeable. The sales documentation process was a breeze and we all agreed upon a very reasonable price. An overall great experience and I'm happy to be a member of the Acura family again. More