
Criswell Acura
Annapolis, MD
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1,098 Reviews of Criswell Acura
First Acura Purchase This was our first purchase of an Acura. Stefano was very friendly, knowledgeable and patient and best of all provided no pressure, something we dis This was our first purchase of an Acura. Stefano was very friendly, knowledgeable and patient and best of all provided no pressure, something we dislike in most car buying experiences. When it came to negotiation, he offered an excellent deal on the new MDX and worked tirelessly to get us where we wanted to be on our trade. Lastly, he was also very thorough when going over the details of the vehicle's operations on the day we picked it up. Well done! More
Great Purchasing Experience I purchased my 3rd Acura this month from Criswell Acura. Paul Daley and Lamont Randal were the best! Paul was wonderful and worked with my crazy end I purchased my 3rd Acura this month from Criswell Acura. Paul Daley and Lamont Randal were the best! Paul was wonderful and worked with my crazy end of year work schedule in trying to get this sale done. No constant phone calls and working via emails worked for me and he kows the product he is selling. Lamont Randal stepped in when Paul was off and wrapped things up with ease and attention to details. I felt like they really wanted me in the car that I had chosen. After buying two Acura’s from another dealership, I am now a Criswell customer and happy to be one. I would recommend them highly. EVG of Laurel, MD More
Acura experience After walking in to look at a new 2016 model I was disappointed to find out my monthly payment was not the truth of what I would be paying, I did not After walking in to look at a new 2016 model I was disappointed to find out my monthly payment was not the truth of what I would be paying, I did not anticipate coming back. Had it not been for Alan Hannon, I would have gone to another dealership. He showed me my different options and worked hard to help me with all I asked(and that that I didn't). I would recommend my friends and family to speak to him about buying future vehicles- without him there would not have been a five star rating. Thank you Alan!! More
BRAVO ZULU!! Best experience ever!! This the best car buying experience. They took very good care of me. I was nervous and they made sure that I was comfortable and it was a no pressure This the best car buying experience. They took very good care of me. I was nervous and they made sure that I was comfortable and it was a no pressure buy!! Thanks Paul Daley!! More
Very positive experience. This is the first car my wife and I have purchased from Criswell and we would go back in a heartbeat. Paul in sales was excellent, and was both patie This is the first car my wife and I have purchased from Criswell and we would go back in a heartbeat. Paul in sales was excellent, and was both patient and thorough in helping us navigate the big decision to purchase. We found him to be very honest, and had very thoughtful input that you wouldn't get by just shopping online. The rest of the sales team was also very accommodating and we felt comfortable from start to finish. It was a very positive experience all around. More
Easy breezy purchase This is the second car I have purchased from Stefano and it was even easier this go around. Stopped in on Saturday for a test drive and some initial p This is the second car I have purchased from Stefano and it was even easier this go around. Stopped in on Saturday for a test drive and some initial price quotes. Came back Monday night and within 2 hours was the new owner of an RDX. Great experience! More
Professional and Patient Alan and Dwayne both showed courtesy and professionalism with a client located 2600 miles away. They guided us through the process of getting our drea Alan and Dwayne both showed courtesy and professionalism with a client located 2600 miles away. They guided us through the process of getting our dream car sent across the states of which we had never done before. They guided us to a reliable shipper, communicated with us regularly even after the sale, and the overall experience was beyond great. We might even buy our other future cars from them even though they are on the opposite coast! I have never had this experience from a dealership, ever. Customer service is their middle name. More
Great car buying experience! Last night I bought a car from Alan Hannon and his Sales Rep Kevin Cramer at Criswell Acura in Annapolis. They made the whole process, simple and fas Last night I bought a car from Alan Hannon and his Sales Rep Kevin Cramer at Criswell Acura in Annapolis. They made the whole process, simple and fast. Very happy with them and the car buying experience I had! More
Very Satisfied! This is the second time we have bought a car from Criswell Acura/Audi in Annapolis. We are once again very satisfied with the experience we had. We This is the second time we have bought a car from Criswell Acura/Audi in Annapolis. We are once again very satisfied with the experience we had. We live in Towson, Maryland one hour from Criswell. However when we were in need of a car recently we contacted Criswell because we were very satisfied with the services we received last time and we trusted them that they would help us this time. They did and we will be coming back in the future next time we need a car. More
Top Service I've been with Criswell Acura since 2002 and the service has been outstanding at every visit. John Rokos has always been such a caring service rep. I I've been with Criswell Acura since 2002 and the service has been outstanding at every visit. John Rokos has always been such a caring service rep. I appreciate him and all of Criswell staff. More