Criswell Acura

Buying experience Stefano was very knowledgeable and informative during our visit. He was able to get us an RDX demo with the Advance package so we could test the safet Stefano was very knowledgeable and informative during our visit. He was able to get us an RDX demo with the Advance package so we could test the safety features first hand. Throughout our demo ride he explained the features which allowed us to easily test them first hand. He worked with us and we were able to come to an agreement on the price on our first visit. Great sales rep to deal with. Will recommend his to others. More

I couldn't be happier! Stefano has been super helpful in the purchase of my car. He went above and beyond to get me a great deal, and got me top dollar on my trade. He was p Stefano has been super helpful in the purchase of my car. He went above and beyond to get me a great deal, and got me top dollar on my trade. He was polite and knowledgeable and got me in the price range I was looking for! More

Buying my new RDX was fun and easy! I just bought my new RDX from Criswell Acura in Annapolis. I feel so happy! Honestly, I was really putting buying a new car off because I thought it I just bought my new RDX from Criswell Acura in Annapolis. I feel so happy! Honestly, I was really putting buying a new car off because I thought it would be such a hassle, but, my salesman Vance Ellis made everything so quick and easy. He seemed just as excited for me as I was to be getting a brand new car. He explained all the features, did all the paperwork and helped me with a trade in. Also Alan Hannon, the sales manager gave me a very fair price for my trade in. Dawn, in the finance department explained all options that were available. I just left my old car and drove away in my beautiful new one. So easy and no stress! Diane Kyle More

Service review Love the convenience for not having to make an appointment for an oil change. The service is quick and convenience. Also, I appreciate the mainten Love the convenience for not having to make an appointment for an oil change. The service is quick and convenience. Also, I appreciate the maintenance department making me aware of existing possible problems. More

Pleasant and helpful! Purchased an Acura RDX from Stefano Rinaldi who is a terrific sales person. He was very helpful by explaining features of he RDX as well as patient. H Purchased an Acura RDX from Stefano Rinaldi who is a terrific sales person. He was very helpful by explaining features of he RDX as well as patient. He was a joy to work with and met our expectations when it came time to finalizing the costs. The dealership seems well run with what appears to be a good service department as well. More

Customer Service is great. Dealership provides great customer service. David Haines, Service Consultant, was great to work with. He took the time to explain the repair codes and Dealership provides great customer service. David Haines, Service Consultant, was great to work with. He took the time to explain the repair codes and made an appointment to fit my schedule. Car was done on time and was very clean when I picked it up. Great service and dealership. More

Best experience ever!! I had a price range & a limited car payment. Allan Hannon & Micael Benson, made it possible. They put me in a 2012 Fird Explorer that met all my needs I had a price range & a limited car payment. Allan Hannon & Micael Benson, made it possible. They put me in a 2012 Fird Explorer that met all my needs. It was beautifully clean inside & out. It looked brand new & ran like a new car. Every person at this dealership treated you awesome. A great team with great customer service! Loved it, will recommend, & will return when needed! Thanks guys!???? More

Repair wok The folks out at Criswell in Annapolis always take very good care of me when I need service done. They are always willing to accommodate my demanding The folks out at Criswell in Annapolis always take very good care of me when I need service done. They are always willing to accommodate my demanding schedule and take the time to call me if any additional issues come up that need addressing. I am confident that I am getting quality workmanship done on my vehicle. Thank you!! More

"A Touch of Class" Al Zayas provided a very professional touch to our first sales experience with Criswell Acura. The friendly down to earth touch of class along with su Al Zayas provided a very professional touch to our first sales experience with Criswell Acura. The friendly down to earth touch of class along with superior knowledge and experience behind the many years he has been with the family dealership instilled in us trust and security knowing they believe in and stand behind what they sell. There was no pressure and the entire process with the other staff was very refreshing. We live in the northwest region of Pennsylvania with friends and family near Annapolis, Md. and am looking forward to doing future buisness along with referring customers to this dealership. More

Very professional salesperson - exceeded expectations Angela Behr provided a very pleasant and professional sales experience - her friendly demeanor, well informed perspective and no pressure approach was Angela Behr provided a very pleasant and professional sales experience - her friendly demeanor, well informed perspective and no pressure approach was quite refreshing. It convinced us to buy our 4th Acura at this dealership instead of the one we had dealt with before. Bernie Church added a very professional touch that sealed the deal. His forthright demeanor, experience and genuine interest made a very positive impression. More