Criswell Acura

Wonderful service department The service department is always helpful, and explains even the smallest issues in an understandable manner. I never feel rushed. David Haines in part The service department is always helpful, and explains even the smallest issues in an understandable manner. I never feel rushed. David Haines in particular has been wonderful. More

2nd to none buying experience Just as painless as can be. I couldn't be happier with the dealership, the service, the price paid, the finance rate, the sales-staff and especially t Just as painless as can be. I couldn't be happier with the dealership, the service, the price paid, the finance rate, the sales-staff and especially the car. I highly recommend this dealership, and Vance is the best. More

Great Buying Experience My wife and I had a truly great experience buying our Acura RDX. Our salesman Vance and the Sales Manager Alan were a joy to work with. Both were ve My wife and I had a truly great experience buying our Acura RDX. Our salesman Vance and the Sales Manager Alan were a joy to work with. Both were very helpful answering my many questions. We did not feel any pressure purchasing our vehicle. We received a great deal and got a really good trade in value for our car. The entire process went smoothly. After the sale, both Vance and Alan spent a lot of time going over all the cars features. We came back in a week later to have Splash Guards added, and when we were finished with the Service Department, Alan and Vance spent another hour going back over many of the car's features and setting up our personal settings. We will both be returning to this dealership in the future thanks to both Vance and Alan. Also, Dawn in the Finance Department was friendly and very efficient and completed the process quickly. More

Great service experience Everyone in the service department was great. An issue that was very disconcerting to me was addressed in a timely and reasonably priced manner. T Everyone in the service department was great. An issue that was very disconcerting to me was addressed in a timely and reasonably priced manner. The whe experience was top notch. More

A Fair Price With Exceptional Sales Adviser From test drive to putting the temporary plates on-a great team to work with. Would definitely recommend this company and Stefano in particular-magni From test drive to putting the temporary plates on-a great team to work with. Would definitely recommend this company and Stefano in particular-magnificent. More

The service Manager, Dontae, was very helpful. Donte ensured I got the most out of my service, making sure my brake problems were accurately diagnosed and repaired. He worked with me to discount t Donte ensured I got the most out of my service, making sure my brake problems were accurately diagnosed and repaired. He worked with me to discount the overall cost. All of this was critical to me since I am taking the vehicle on a 1500 mile trip and now have confidence in the brakes. More

Fast friendly service I went today for my first scheduled maintenance. I was greeted by friendly knowledgable employees and was out in under an hour with a car wash ! I went today for my first scheduled maintenance. I was greeted by friendly knowledgable employees and was out in under an hour with a car wash ! More

Excellent Customer Service I teceived excellent customer service yesterday from my salesman Michael Benso and the staff at Criswell Acura. Michael is very knowedgeable, professi I teceived excellent customer service yesterday from my salesman Michael Benso and the staff at Criswell Acura. Michael is very knowedgeable, professional, and did everything he could to help my car buying experience be a very positive one. I love my new 2015 RDX. I highly recommend Michael Benso at this dealership. More

Great service!!!!!!!!!!!!!!!!!!!!! Annapolis Acura always provide excellent service. 100% Gary!!!!!!!!!!!!!!!!!!!!!! 2013 TL owner. My wife also think they are great. great great good Annapolis Acura always provide excellent service. 100% Gary!!!!!!!!!!!!!!!!!!!!!! 2013 TL owner. My wife also think they are great. great great good excellent all the time More

Amazing Sales Department Recently purchased a vehicle at Criswell Acura from Alan Hannon and Michael Benso. Both individuals were very professional and went out of their way t Recently purchased a vehicle at Criswell Acura from Alan Hannon and Michael Benso. Both individuals were very professional and went out of their way to make sure my wife and I were completely satisfied with our purchase. They were very knowledgeable about the various options available on the car we bought and the purchase price was better than any of their competitors. I would highly recommend both them to anyone considering an Acura or Audi. More