Criswell Acura

Great Experience I found a car I was interested in online. We went to look at the car and loved it. The process was smooth from start to finish, and they worked with o I found a car I was interested in online. We went to look at the car and loved it. The process was smooth from start to finish, and they worked with our budget and our monthly finances. I would recommend this dealer to friends and family in the market for a new or used car. More

Great Service Work! Great Customer Service! David Haines from the Service department was great to work with and very helpful! Everything we discussed was taken care of superbly! Great customer s David Haines from the Service department was great to work with and very helpful! Everything we discussed was taken care of superbly! Great customer service and friendly too. Look forward to working with David again in the future. More

Outstanding Service When we arrived at 9am for our A123 MDX service, Jeanette immediately took care of us for the first time and was so courteous and professional. We t When we arrived at 9am for our A123 MDX service, Jeanette immediately took care of us for the first time and was so courteous and professional. We told her we had to leave by noon for another appointment and she put us on Accelerated Service and we were able to leave at 11:30am. We couldn't have been happier. More

NEW CAR PURCHASE Hands down best dealership I have ever been to in my life. I have had 6 cars all from Toyota, wanted a change and was contacted by this very nice, car Hands down best dealership I have ever been to in my life. I have had 6 cars all from Toyota, wanted a change and was contacted by this very nice, caring and wonderful sales consultant Kae Engel-Teta. Very up front works hard at everything you need and want. Takes time to speak with you answer all your question and even show you everything your car features. Never was in a rush to make a sale. your opinion and needs really matters at this dealer ship. Please, please ,please stop by and see her if your looking to buy an Acura or Audi. She is the greatest. More

Best Acura Service in Maryland We have serviced our three Acura's (MDX, RDX & TSX) at Criswell for more than 10 years. We are always treated with respect and recieve superior servic We have serviced our three Acura's (MDX, RDX & TSX) at Criswell for more than 10 years. We are always treated with respect and recieve superior service time and time again. Fast and easy appointment scheduling and convenient service hours. Criswell is the best Acura service provider in Maryland. More

One year service Very efficient process to have my car serviced any time I go there. People are friendly. During my wait, I was kept informed as to how much longer the Very efficient process to have my car serviced any time I go there. People are friendly. During my wait, I was kept informed as to how much longer the wait time I would be. I was accommodated for a later service which met my needs. More

Very Happy Customer Alan Hannon and Al Zayas as well as Paul Daley in finance went above and beyond to take care of our car buying needs and made it a great experience. Alan Hannon and Al Zayas as well as Paul Daley in finance went above and beyond to take care of our car buying needs and made it a great experience. Highly recommend Criswell Acura and the whole sales team. Looking forward to doing business in the future.Thanks again! More

Sales & Customer Service Exceptional A customer since 1994 with Criswell Acura, the sales and customer service is still exceptional and such a pleasure to continue to do business with Al A customer since 1994 with Criswell Acura, the sales and customer service is still exceptional and such a pleasure to continue to do business with Al Zayes over the years. Never disappointed and they are meeting the customer needs and expectations. Very happy with the purchase of my 2016 Certified Pre Owned RDX. Paul in finance was as well great to work with. More

Service Experience I came in for service today and David Haines was great! My car was ready sooner than promised. Also, every time I come in, Alan Hannon comes over to I came in for service today and David Haines was great! My car was ready sooner than promised. Also, every time I come in, Alan Hannon comes over to make sure all is well...just love him! I've had my car for a year now and Alan always makes me feel like I'm his favorite client!!! By the way, I hit a tire that came loose from an 18 wheeler and Ray, the detailer, buffed all the runner off. GREAT DEALERSHIP, GREAT SERVICE!!! More

Great and professional experience I was looking for a used MDX with less than 20K on it. Al Zayas and the sales manager Alan Hannon were off the charts great. on a scale of one to ten, I was looking for a used MDX with less than 20K on it. Al Zayas and the sales manager Alan Hannon were off the charts great. on a scale of one to ten, they were a ten. Absolutely no issues and they were extremely helpful in showing me how to work the on board gadgets of the 2016 MDX that I drove away with. Great car and the best service I have ever encountered. I hope that the MDX is as good as the sales team!!!!!! More