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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
599 Reviews

599 Reviews of Crestview Cadillac, Inc. - Service Center

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November 24, 2023

All of the employees are considerate and always willing to help as best they can. More

by JSHOTWELL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience!

November 24, 2023

Employees were very warm and welcoming. I will continue to bring my Cadillac here for service. More

by PALMERNNICOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

November 23, 2023

This dealership was quick to get my car back and communicated well about my vehicles service appointment. More

by lilyflys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction!

November 21, 2023

Great customer service, all employees are always friendly to talk to and the out come of my service is always great. More

by Keyona Dorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
November 20, 2023

I worked with the Service Manager Brian Stroik. He was great to work with. Very nice staff. More

by DawnMarieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer and Brian Stroik
November 20, 2023

Gave us. Not enough information price much higher than anticipated for service messed up my phone connection to car More

by eberleann2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not known
November 19, 2023

THE SERVICES WERE WELL EXPLAINED. THE WAITING WAS SHORT AND RELAXING.THE WORKS HAVE BEEN DONE VERY WELL More

by awakening84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Attentive and efficient service. Very informative about what is being done. Great communication through the whole process More

by pdavisla40
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Had a great experience at Crestview. The service department and personnel was excellent. Got all my maintenance services done in a timely manner. More

by RONFARMER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron and Chris
November 18, 2023

Dan at the Crestview Body Shop in Rochester, MI was great to work with and very professional! My car was immaculate and ready when he said it would be. Thank you Dan and all of his staff that made my car l More

by AVAUGHN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the body shop is the only person I dealt with
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