Crestview Cadillac, Inc. - Service Center

Pleasant staff and nice waiting room. Took longer than I was told but everything was done. Took longer than I was told but everything was done. More

Ron, who was at the desk, was absolutely wonderful. He was personal, professional, and kind. He was personal, professional, and kind. More

I was visiting from out of state when I noticed a CEL and a tire pressure warning on my 2023 CT4 Sport. I went to Crestview Cadillac as a walk in to get the tire warning fixed and see what the CEL was about a tire pressure warning on my 2023 CT4 Sport. I went to Crestview Cadillac as a walk in to get the tire warning fixed and see what the CEL was about. The service dept took me in right away, fixed the issue with the CEL, aired the tires and reset the warning and changed the oil and filter within an hour. Unheard of service these days! More

It was my first time there ans I was given excellent customer service. I will definitely come again customer service. I will definitely come again More

Great service and courteous employees that are always there to help their customers and welcome them there to help their customers and welcome them More

All personnel were friendly, helpful, and courteous. The only dealership to visit. Would refer friends. Thanks! The only dealership to visit. Would refer friends. Thanks! More

Brought our Cadillac in for repairs after hitting a deer. The strike was on and there was a wait, which was totally understandable. 7+ weeks later, it was ready. I asked if they changed the washer fluid r The strike was on and there was a wait, which was totally understandable. 7+ weeks later, it was ready. I asked if they changed the washer fluid reservoir and they had not. We watched it and yes it had a slow leak. Contacted them to get back in and they said they needed to hear back from our insurance. Our insurance did get back with them but we can't get Crestview to call us back. The headlights are also not pointed correctly and they dodged that issue as well. If they do answer the phone, it always begins with 'I was just about to call you..." and more excuses. We will never purchase a vehicle from them nor get one serviced. More

I was taken care of promptly and my car was ready in a short amount of time. short amount of time. More

Great set of team members . Very courteous, ready to answer any questions. A very clean setup. Very courteous, ready to answer any questions. A very clean setup. More

Excellent service from Ron. The car was taken in on a Saturday and available on Monday afternoon. Great job and happy with the experience The car was taken in on a Saturday and available on Monday afternoon. Great job and happy with the experience More