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Crestview Cadillac, Inc. - Service Center

Rochester, MI

4.5
657 Reviews

657 Reviews of Crestview Cadillac, Inc. - Service Center

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April 15, 2024

The service agent looked into every aspect of saving me money, which was very helpful, and always important. More

by annapalazzolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Apr 17, 2024 -

Crestview Cadillac, Inc. responded

We're glad to hear you found our staff was so knowledgeable and helpful!

April 14, 2024

It is obvious the manager has everything to give credit to the excellent customer care, car maintenance the excellent workmanship the technicians give in care of vehicles they repair. When maintenance is More

by NANCY.LBIEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Hubble is excellent In customer care
Apr 16, 2024 -

Crestview Cadillac, Inc. responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 13, 2024

Absolutely world class operation ! Service Advisor Ron F. was amazing and helpful as he kept me informed while I was waiting in your Service Lounge. More

by randall48236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Sacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Medecke
Apr 15, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2024

I had an appointment and was told I would be there two hours. I was there almost 4 1/2 hours with no communication in between. I personally had to go and find out what was going on. I never have this issu More

by lrterrasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
Apr 14, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (248) 841-4166. We look forward to hearing from you.

April 12, 2024

Chris in the service department was very efficient and cordial in all of his dealings. I greatly appreciate the timeliness and ease of scheduling the service for my vehicle. More

by Heritageclan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Apr 14, 2024 -

Crestview Cadillac, Inc. responded

We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2024

Great Job! In and out fast! Answered all questions and came up with n efficient alternative More

by langbigb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 13, 2024 -

Crestview Cadillac, Inc. responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

April 11, 2024

I always have a great experience at Crestview - either with Emily in sales or Chris in the service department. More

by bgregorich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Apr 13, 2024 -

Crestview Cadillac, Inc. responded

Thank you for choosing Crestview Cadillac, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

April 11, 2024

Well organized and very nice facilities. Easy in and easy out for service. Service crew very professional. More

by FDIGREGORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Apr 13, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 08, 2024

Crestwood made the oil change process very easy and took less 1 hour. Great customer service. More

by DON.HEYDENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Apr 10, 2024 -

Crestview Cadillac, Inc. responded

Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.

April 08, 2024

Chris Cannizzaro is very knowledgeable and customer focused. He leverages his experience to satisfy customer needs. This is my second time working with Chris and I am impressed with his ability to unde More

by JSHEPARD09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Apr 09, 2024 -

Crestview Cadillac, Inc. responded

We're happy to hear you had such a positive experience with Chris! Thanks for the recommendation, and have an amazing day!

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