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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
866 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 866 reviews

December 27, 2023

Crestview Cadillac’s service department is first class. Chris was very helpful to me! They have a great business center to work from while the car is being serviced! More

by jparnott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We're pleased to know we have been able to exceed your expectations and really help you out!

December 26, 2023

Very good at relating what my vehicle was in need of And prioritizing what was most urgent to be fil my budget. People are always so very nice. More

by macpats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't interact with this pearson, Dawn Medecke
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you for choosing Crestview Cadillac, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

December 24, 2023

The service center very organized and clean the gentleman who greet you as you enter he service center is very Courteous. Treats you as he has known you first years More

by grant45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 24, 2023

Service dept is always pleasant and great to work with. Highly recommend. Will always come back. More

by JASONBEGLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian , Dawn Medecke
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Thank you for choosing Crestview Cadillac, INC. as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2023

Outstanding customer service is the key to their success. We truly can’t say enough about the staff and service quality. The service department is truly what keeps customers happy and returning to this deal More

by ldegenfelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service write-up should be commended for their excellent customer interaction.
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

December 23, 2023

Scheduled service Online, immediate reception upon arrival, quick turnaround and efficient/polite upon completion I'd go back More

by jcampione44
Recommend Dealer
Yes
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 23, 2023

THE AGENT WAS PROFESSIONAL AND THE SERVICE FAST AND COMPLETE. THE DEALERSHIP WAS VERY CLEAN . More

by LARRYPENZIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Medecke
Report | Print
Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 23, 2023

A change in my family circumstances meant I’d be driving my car much more this holiday season than I expected. That meant I needed an oil change pronto. Crestview Service fit me in the same day. Great, fr More

by nsherardfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

December 23, 2023

No loaner car. Not very good communication. Extremely expensive labor cost considering it took less than a day. More

by SUNGA808
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Medecke
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Sunga808, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation.

December 23, 2023

Very proficient and professional. Greeted with kindness. Great customer service. Comfortable environment. Very satisfied with service received More

by mal2kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 23, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

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