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Crestview Cadillac, Inc.
Rochester, MI
870 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 870 reviews
January 12, 2024
Service department was great. Both Brians were very helpful. The bill was explained to me after it needed to be increased. Accepted Both Brians were very helpful. The bill was explained to me after it needed to be increased. Accepted More
by Sandra
Verified Customer
January 12, 2024
This dealership has the best employees never have I had a problem. Very respectful people. problem. Very respectful people. More
by JUANMONTALTO
January 12, 2024
Kara made delivery pleasant. I feel that the financial part of the transaction is not clear, but they are using same paperwork for that as all dealers. I feel that the financial part of the transaction is not clear, but they are using same paperwork for that as all dealers. More
by LWW
January 11, 2024
My Salesperson, Kara Sacks was very knowledgeable and straight to the point with information. I also was very happy to receive pesonal one-on-one training for setting the seats, radio, etc. in the car. straight to the point with information. I also was very happy to receive pesonal one-on-one training for setting the seats, radio, etc. in the car. I can't remember his name, but he was very thorough with explanations, answering all my questions. Thank you! More
by Evanskm
Employees Worked With
January 10, 2024
The service at Crestview was so helpful when I came in last week- I’m super grateful for their kindness and assistance in showing me how to use my points towards my oil change and tire rotation when I cam last week- I’m super grateful for their kindness and assistance in showing me how to use my points towards my oil change and tire rotation when I came in asking about how to do it. I was able to drop my car off and pick it up an hour later and using my points I didn’t need to pay anything out of pocket. They were patient and smiling and just all around pleasant people. Which is hard to come by these days. More
by TBERRY0223
Employees Worked With
January 10, 2024
Service department was great. The shop not so great. Cadillac was returned without being vacuumed or washed. The shop not so great. Cadillac was returned without being vacuumed or washed. More
by borichdaniel
Employees Worked With
January 10, 2024
No issues. Basic oil change/tire rotation. So that's a good thing when you don't have issues and don't have to think twice about it. Basic oil change/tire rotation. So that's a good thing when you don't have issues and don't have to think twice about it. More
by DEBUCCER
Employees Worked With
January 10, 2024
Cara was amazing and would go back to her if purchasing another Cadillac . The service department and body shop treated me well, except for damage to my seat I asked to fix several times with other proble another Cadillac . The service department and body shop treated me well, except for damage to my seat I asked to fix several times with other problems I had with my car., More
by CHRISTINEKREZ
Employees Worked With
January 09, 2024
Efficient and effective salesman and technical advisor. Entire process from calling the dealership about vehicle availability to driving off took less than three hours of my time over the course of one day Entire process from calling the dealership about vehicle availability to driving off took less than three hours of my time over the course of one day. More
by CBERGKOETTER
