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Crestview Cadillac, Inc.
Rochester, MI
873 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 873 reviews
February 18, 2024
Chris kept me informed through his detective work related to a brake problem. Very friendly, courteous and figured it out. Thank you! to a brake problem. Very friendly, courteous and figured it out. Thank you! More
by ANNHARTNER
Verified Customer
February 18, 2024
I have had an excellent service relationship with the dealership over the past three years on my previous Escalade. During that time, I also built a relationship of trust with the Dealer's General Ma dealership over the past three years on my previous Escalade. During that time, I also built a relationship of trust with the Dealer's General Manager Craig Hubble who also assisted in the purchase of the new 2024 Escalade. More
by AWOLF1
February 17, 2024
Poor customer survive highlighted by Inaccurate information and horrible turnaround time. The quality of the work isquestionable at best. My car was there for 4 months. This was plenty of time to g information and horrible turnaround time. The quality of the work isquestionable at best. My car was there for 4 months. This was plenty of time to get the work done. More
by kwamestephens09
Employees Worked With
Danial Wiles
February 17, 2024
Chris was courteous and thorough. He pointed out things that needed to be done on my vehicle I was not aware of. Thanks for the great service. He pointed out things that needed to be done on my vehicle I was not aware of. Thanks for the great service. More
by BRZU18
Employees Worked With
Chris Cannizzaro
February 17, 2024
I love Crestview in Rochester Michigan. They have always been helpful, pleasant, and knowledgeable. I believe they are completely honest and feel comfortable. They have always been helpful, pleasant, and knowledgeable. I believe they are completely honest and feel comfortable. More
by b.bridgetteryan
February 15, 2024
The service was very good. My only issue with the dealership is they have stopped supplying loaner cars when MANY Cadillac dealerships still do My only issue with the dealership is they have stopped supplying loaner cars when MANY Cadillac dealerships still do More
by mi_whitehouse
Employees Worked With
February 15, 2024
Great service, Chris and Ron were very helpful and took great care of me, I like that they always wash my car also great care of me, I like that they always wash my car also More
by andrew@karamrealestate.com
February 15, 2024
Thank you for all of your help, Kara! You made my "first" time leasing a smooth experience! Also, thank you to Pat for all of his help orienting me and for his smooth handling of all of You made my "first" time leasing a smooth experience! Also, thank you to Pat for all of his help orienting me and for his smooth handling of all of my questions! More
by shmay50
Employees Worked With
February 15, 2024
A bit disappointed, the gas pedal, brake and footrest were dirty, No cloth wipe for for the infotainment center (previous car came with). Lease payment on documents was not as communicated when vehicl were dirty, No cloth wipe for for the infotainment center (previous car came with). Lease payment on documents was not as communicated when vehicle selected. Lease paperwork had to be redone. Just seemed a bit sloppy. Pat was extremely helpful in educating me on the features of the vehicle. More
by schneiderjt91
Employees Worked With
February 15, 2024
great great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. gr great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. great. More
by SCOTT.CHRISTOPHER.JR
