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Crestview Cadillac, Inc.

Rochester, MI

Overview
Employees
Reviews
Vehicles
4.5
874 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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555 S Rochester Rd

Rochester, MI

48307

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Showing 874 reviews

April 01, 2024

Takes too long. I had an appointment for an oil change and it took one hour and 45 minutes. Come on! More

by STUART.MARKS65
Recommend Dealer
No
Employees Worked With
Ron Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Crestview Cadillac, Inc. responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

March 31, 2024

Service was amazing. Staff is amazing. We always get treated great!! Service is quick too!! More

by NELLIOTT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro, Dianne Giehtbrock
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Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

March 31, 2024

Good very good work there. All peoples good Talk for customer I am happy Good job More

by NIRMALKUKKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Crestview Cadillac, INC. and we hope to see you again soon!

March 30, 2024

Greeted, in a timely manner and service requirement was verified. the amount of time it took to do the service went a bit longer than stated but it wasn't too bad. More

by 450TECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. If you have any further questions, please give us a call. We're always happy to help!

March 30, 2024

Took a little longer than expected but a very good job well done. Oil changed with addtives fixed my low oil pressure problem. More

by brad.petsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, thanks for taking the time to leave a review. We hope to see you soon!

March 30, 2024

Was told that I can fix my problem after recommended service for 1,200 USD. It ends up to be around 2200. Chris also curses a lot. I don't really appreciate that. I also called to ask for feedback b More

by KCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cannizzaro
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.

March 30, 2024

Matt went above and beyond with respect to explaining the vehicle’s options and the set up process. More

by docmoran90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fox
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Apr 03, 2024 -

Crestview Cadillac, Inc. responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2024

I appreciate always having quick and thorough service by the Cadillac service team at Crestview Cadillac in Rochester More

by cberchulc
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 02, 2024 -

Crestview Cadillac, Inc. responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2024

Very personable and customer focused. They (mostly Adam King) worked us into their schedule even though we didn't have an appointment. They also provided us with a test drive while we wa More

by WEWILLX2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Crestview Cadillac, Inc. responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2024

I have always found all aspects and staff of Crestview Cadillac to be customer-friendly and willing to listen to concerns. More

by JSHOTWELL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cannizzaro, Dianne Giehtbrock
Report | Print
Mar 30, 2024 -

Crestview Cadillac, Inc. responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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