
Crestview Cadillac, Inc.
Rochester, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Service was completed in a timely manner. I was disappointed in the price for an oil change, tire rotation and replace 2 air filters. I was disappointed in the price for an oil change, tire rotation and replace 2 air filters. More
Easy process in buying. Flexible times outside of normal business hours. Relatively knowledgeable employees. Aftermarket add ons and warranties pushed heavily. Flexible times outside of normal business hours. Relatively knowledgeable employees. Aftermarket add ons and warranties pushed heavily. More
Our salesman Vincenzo, was outstanding. We also delt with Charlie in the service Dept. Very kind and helpful. The Crestview sales team put our deal together and explained page by page as we We also delt with Charlie in the service Dept. Very kind and helpful. The Crestview sales team put our deal together and explained page by page as we signed. My daughter and I had a extremely friendly experience. Thank you again Crestview! More
Over 2 hours for an oil change and tire rotation with an appointment. Tire pressure does not work on right front. Tried to reset, no luck. Now there is an service car warning on dash. recommend? Maybe! appointment. Tire pressure does not work on right front. Tried to reset, no luck. Now there is an service car warning on dash. recommend? Maybe!! More
You guys wanted to charge me 1500 dollars for brakes and rotors and the only thing my car needed was brake fluid flush brake pads and rotors were find im very dissapointed you lost a custumer rotors and the only thing my car needed was brake fluid flush brake pads and rotors were find im very dissapointed you lost a custumer More
Excellent staff. Chris took care of scheduling my vehicle appointment that was convenient for me and made sure I had a loaner which made everything so much easier. Ro Chris took care of scheduling my vehicle appointment that was convenient for me and made sure I had a loaner which made everything so much easier. Ron had the service done and vehicle returned as promised. I truly appreciate your great staff! More
Worst experience ever. had multiple unsuccessful visits for SD card reader issue.Dearlership does not even carry a compatible Sd card for testing.. At the time of latest vis had multiple unsuccessful visits for SD card reader issue.Dearlership does not even carry a compatible Sd card for testing.. At the time of latest visit , I left my office early early for a scheduled appointment just to be told that they can’t take my car for repair due to no technician available Iissue is still unresolved after buying bunch of different SD cards out of my pocket and multiple visits More
I received exceptional service from everyone I worked with at Crestview. I was blown away from the first-class experience they provided. with at Crestview. I was blown away from the first-class experience they provided. More
The service to be preformed on the car was discussed and agreed upon . The questions I asked were answered to my satisfaction. It was a pleasant experience. agreed upon . The questions I asked were answered to my satisfaction. It was a pleasant experience. More
Complete experience went very smooth. Especially appreciated non pushy, no pressure sales personal. No one jumped me upon entry!! Emily was great!, especially since I showed up unannou Especially appreciated non pushy, no pressure sales personal. No one jumped me upon entry!! Emily was great!, especially since I showed up unannounced at the end of the day and she still was able to deliver the vehicle by closing time. I also appreciated the little session with Patrick where we went over the features of the vehicle.and how to use them. I am hoping the service department visits go as well as the sale. Thank you Emily More