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Crestview Cadillac, Inc.
Rochester, MI
998 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 998 reviews
January 13, 2025
I love my XT4 but was a bit disappointed with my delivery experience. The tires were low psi and I was told if the mechanics were in they could address it. There were 2 stickers on the inside windshield th experience. The tires were low psi and I was told if the mechanics were in they could address it. There were 2 stickers on the inside windshield that they took off when I was in the car listening to their wifi /onstar speech. They did not get the windshield cleaned and it is still all smudged on the inside. I also drove off with the msrp sticker still on the back inside window. Lastly, one hour before we were to pick the vehicle up I was called and questioned putting the car in my name only because I did not work. Why did it take 2 days for this to come up? I told Scott at Crestview that the Blazer I was turning in had been in my name only. Finally, I texted Scott on December 11 to inquire about my test drive visa card. I have not heard back in over a month. I was just surprised that the service I received at Mike Savoie for my last several vehicles was bettter than a Cadillac experience. I literally walked in the door on a Thursday night and chose the car. I wasn't a demanding customer, I just expected more from a Cadillac dealership. I almost purchased my car a month earlier at Suburban Cadillac, but when I was ready to purchase, Crestview was the dealership with the color combination that I wanted. More
by jom1985
Verified CustomerEmployees Worked With
Scott
January 12, 2025
Great Service, I will highly recommend your dealership to all of my colleagues, Best experience in years. all of my colleagues, Best experience in years. More
by VERBLEKE
Employees Worked With
January 12, 2025
Great service and instant support. Professionilsm, and service with a rental car. Recommended 100 % alw. Professionilsm, and service with a rental car. Recommended 100 % alw. More
by ISAACKSON
Employees Worked With
January 12, 2025
Great experience purchasing our Cadillac from Vince. He was easy to work with, honest with us and even came in on his day off to close the deal. He was easy to work with, honest with us and even came in on his day off to close the deal. More
by heathallen150
Employees Worked With
Vince P
January 11, 2025
The service team was great from the time I checked in to the time I checked out. the time I checked out. More
by Lavin
January 08, 2025
Cara was fantastic in getting us in and out so quickly. We really appreciate it. We really appreciate it. More
by Kathlynncaffrey
January 08, 2025
Kara is the best ! !! She made my process such a breeze ! I would highly recommend !! She made my process such a breeze ! I would highly recommend More
by spucke03
Employees Worked With
January 07, 2025
Tried to over credit me brake job. He show me price at the being and the price change $450 more at the end. He show me price at the being and the price change $450 more at the end. More
by TURFWHITE2
Employees Worked With
January 05, 2025
Great customer service, was able to get in right away. The service team diagnosed the issue with my car immediately. The service team diagnosed the issue with my car immediately. More
by RKELLY231
January 05, 2025
Mario was great to work with. We had a couple delays that were out of the dealership control, but they came up with a solution that worked for everyone. We had a couple delays that were out of the dealership control, but they came up with a solution that worked for everyone. More
by selam.sanders
Employees Worked With
Mario
