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Crestview Cadillac, Inc.
Rochester, MI
991 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 991 reviews
June 03, 2025
1:1 interaction was always good. However, once I left the dealership, it was very difficult and frustrating trying to communicate with them. Vehicle was there longer than I expected However, once I left the dealership, it was very difficult and frustrating trying to communicate with them. Vehicle was there longer than I expected (better communication would have helped remedy that). No car wash once service was completed, which is done at the GMC dealership I take my other vehicle to. Also, the pavement as you enter is all broken up - should not be that way at all Cadillac dealership. More
by parkinson.ken
Verified CustomerEmployees Worked With
June 03, 2025
Everyone was very helpful and educated me on the car and it’s operations and controls it’s operations and controls More
by jcholmes2
Employees Worked With
June 02, 2025
Made my appointment online. I wasn't sure if my appointment was confirmed though as I did not receive a text confirmation when I booked the appointment online but showed up any I wasn't sure if my appointment was confirmed though as I did not receive a text confirmation when I booked the appointment online but showed up anyway. The Service area was easy to get in and out of and the waiting room was clean and neat. More
by YGM
Employees Worked With
Tony
May 29, 2025
Did a great job new what the problem was right away and had it fixed shortly had it fixed shortly More
by TIMBRUNONE
Employees Worked With
May 29, 2025
Kara was very helpful and made the process easy and efficient. She is very knowledgeable and honest about pros and cons about various models. efficient. She is very knowledgeable and honest about pros and cons about various models. More
by kelly.mcnally
Employees Worked With
May 26, 2025
No issues with service on this visit. Wait was a little long, but other than that no complaints. Wait was a little long, but other than that no complaints. More
by dtaylor601
Employees Worked With
May 25, 2025
Great sales person! She spoent time with me to explain all of the features and how to navigate the system to set up my preferences. F&I was great! She spoent time with me to explain all of the features and how to navigate the system to set up my preferences. F&I was great! More
by larry0862
Employees Worked With
May 25, 2025
Great service . Knowledgeable and proficient Mr. Farmer. I didn’t have to wait long for my service. Knowledgeable and proficient Mr. Farmer. I didn’t have to wait long for my service. More
by THSPDRS
Employees Worked With
May 25, 2025
My oil change was complete in less than an hour—-on a Friday morning, no less! Then, Tony and Ron applied my reward points —-which I’d totally forgotten. Crestview is a class act. Friday morning, no less! Then, Tony and Ron applied my reward points —-which I’d totally forgotten. Crestview is a class act. More
by nsherardfreeman
