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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,172 Reviews

1,172 Reviews of Crest Volvo Cars - Service Center

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April 02, 2025

Jordan Farmer is always a pleasure to work with. Thanks for taking such great care of us! More

by JUSTINCONVERSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We’re so glad to hear that Jordan provides such great service and takes excellent care of you. We truly appreciate your feedback and look forward to assisting you again in the future!

April 02, 2025

Lyn is great at listening to our concerns and questions, communicating expectations and explaining processes and costs! I find it helpful to work with the same contact repeatedly as we can built a rapport a More

by BREIS104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 02, 2025

Everyone at crest just makes you feel so at home and are so kind and it’s just such an easy quick process there. More

by TANYA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Crest Volvo Cars responded

Thank you for the amazing review! We’re thrilled to hear that everyone at Crest made you feel at home and provided such a quick and easy experience. Your kind words mean a lot to us, and we look forward to helping you again in the future!

April 01, 2025

Keith took care of my service and provided recommendations. He is always helpful and take care of the customer. More

by HHKAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Crest Volvo Cars responded

Thank you for your great feedback! We're glad to hear that Keith took excellent care of your service needs and provided helpful recommendations. We truly appreciate your kind words and are happy to know you had a positive experience. We look forward to serving you again in the future!

April 01, 2025

Excellent service! I would go back to this dealership in the future. Highly recommended to service your vehicle. More

by SKAPPIS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're so glad to hear that you had an excellent service experience with us. We appreciate your recommendation and look forward to serving you again in the future.

March 31, 2025

Keith is great! He really cares about his customers and their vehicles and he has always listened to my concerns and worked to fix the problems. I always have a po More

by jkile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We're thrilled to hear that Keith has consistently provided you with excellent service and that your concerns have always been addressed. It's great to know that you always have a pleasant experience during your visits. We appreciate your continued trust in our team, and we look forward to serving you again in the future!

March 31, 2025

As a repeat Volvo customer, I can confidently say that this dealership consistently exceeds expectations. From the moment you step onto the lot, the environment is welcoming and professional. The entire s More

by JODYLENDERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Volvo Cars responded

Thank you for your continued trust in us! We're thrilled to hear that Gage and our team consistently exceed your expectations. Your loyalty means a lot to us, and we're so glad to know that our service and expertise have made each visit enjoyable. If you ever need anything, we’re always here to assist you!

March 31, 2025

Top notch service and environment from everyone in the Crest Volvo team. Take all your service needs to Lyn. More

by SCOTTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pickering
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a top-notch experience with our team. Lyn is truly an asset, and we're glad to know he took great care of you. We look forward to continuing to serve you for all your future service needs!

March 31, 2025

One part was missed while car washing and is not getting replaced since 3 weeks. Very disappointed with the service More

by krishnac1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyn Ford
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest Volvo Cars responded

We are sorry to hear that you are disappointed with your service. Please reach out to General Manager Jason Pickering at jpickering@vtaig.com or 469-384-2688 so we can address this and resolve the issue promptly. We appreciate your feedback and look forward to making this right for you.

March 30, 2025

I wanted to take a moment to share my positive experience at Volvo Crest. Lyn Ford was extremely helpful throughout my visit. He took the time to explain every detail I asked about regarding my repair, and h More

by MAJD EDRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2025 -

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're delighted to hear that Lyn Ford provided you with such helpful, patient, and knowledgeable service. Taking the time to ensure every detail is clearly explained is something we value, and we're glad Lyn made your visit smooth and stress-free. We truly appreciate your kind words and look forward to assisting you again in the future!

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