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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,172 Reviews

1,172 Reviews of Crest Volvo Cars - Service Center

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April 05, 2025

What a great dealership- always competent and organized - pleasant staff and a helpful environment to work with More

by FRWA10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re so happy to hear that you had a positive experience with our team. We strive to create a welcoming and efficient environment for all of our customers, and it's great to know that we met your expectations. We look forward to working with you again in the future!

April 05, 2025

Lynn was excellent. He kept me informed and the work as done to my satisfaction. More

by CFRANKS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re thrilled to hear that Lynn provided excellent service and kept you informed throughout the process. We appreciate your feedback and are glad to know the work was done to your satisfaction. If you need anything in the future, don't hesitate to reach out!

April 04, 2025

My experience with this dealership has been exceptional every since my purchase. Sales is friendly and very professional and Service has been nothing but extraordinary. Highly recommend Crest Volvo Dealer More

by MARGIEGUT@YAHOO.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We’re so glad to hear that both our sales and service teams have provided you with an exceptional experience. It’s our goal to offer friendly, professional service every step of the way, and we truly appreciate your recommendation. We look forward to continuing to serve you in the future!

April 04, 2025

I went in for complimentary service work. It was handled efficiently and I enjoyed having snacks and beverages in the waiting area. More

by reconss2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that your complimentary service visit was handled efficiently and that you were able to enjoy the snacks and beverages while you waited. We always aim to make our guests feel comfortable and well taken care of during their time with us. We appreciate your feedback and look forward to seeing you again for your next visit!

April 04, 2025

Bryce was very good. He explained everything to me and kept me informed. Very great customer service. More

by pamcren
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina and the Valet people.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We're so glad to hear that Bryce provided great customer service and kept you well-informed throughout the process. It’s always our goal to ensure that our customers feel taken care of, and we’re happy to know that Bryce delivered on that. We appreciate your feedback and look forward to serving you again in the future!

April 03, 2025

Everyone was great, very communicative. Great Service as always, highly recommend Crest Volvo and their staff! More

by GEORGE@RHINOMEDICAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Karen
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Apr 04, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our team and that our service met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you at Crest Volvo!

April 03, 2025

Professional and really good service. To really good care of the car and quick turnaround in finding out and fixing issues More

by lakshmi.kuve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that you found the service professional and appreciated the care given to your vehicle. It's great to know our team was able to identify and address the issues quickly—that kind of turnaround is exactly what we strive for. We appreciate your feedback and look forward to helping you again in the future.

April 03, 2025

Lyn Ford did a great job with getting my 26-yr old car repaired. Great service, team familiar w/ my car and takes care of her like I do. More

by LGJONESX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Lyn and the team took great care of your 26-year-old car. It’s great knowing they are familiar with your vehicle and provide the same level of care that you do. We truly appreciate your trust and look forward to serving you again!

April 02, 2025

They have an awesome customer service team! Service Avisor Keith Wiedmann did great job with getting my vehicle repaired. Thank you so much! More

by VLSCOCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're thrilled to hear that Keith and our customer service team took great care of your vehicle and got it repaired efficiently. We truly appreciate your feedback and look forward to assisting you again in the future!

April 02, 2025

The Crest service Team, is very well organized and thorough. They were extremely thorough and efficient. I arrived to drop off my car for and appointment , and was greeted by a Tech who checked me in, More

by EBUCKDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Apr 04, 2025 -

Crest Volvo Cars responded

Thank you for the great review! We're so happy to hear that our service team was organized, thorough, and efficient during your visit. It’s fantastic to know that your experience was smooth and timely from start to finish. We truly appreciate your feedback and look forward to assisting you again in the future!

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