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Crest Volvo Cars - Service Center

Frisco, TX

5.0
945 Reviews

945 Reviews of Crest Volvo Cars - Service Center

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August 07, 2024

Service Advisor Lyn Ford has been working with me for over 10 years. He and the entire Service Team have achieved the highest level of excellence in every aspect and every encounter. I highly encourage e More

by catfillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loaner Team Tina and Stu
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Aug 08, 2024 -

Crest Volvo Cars responded

Thank you so much for your glowing review! We’re honored to have earned your trust and loyalty over the past 10 years. Lyn and the entire Service Team are dedicated to providing top-notch service, and it’s wonderful to hear that their efforts have consistently met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you and your Volvo with the highest level of excellence.

August 06, 2024

Professional, efficient service. Our experience in past 4 years has been excellent. No surprises, service updates, complete timely. More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stu - loaner car manager
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Aug 08, 2024 -

Crest Volvo Cars responded

Thank you for your kind words and for being a valued customer over the past four years! We're thrilled to hear that you've consistently experienced professional and efficient service with us. It's our goal to ensure that every visit is smooth and hassle-free, so we're glad to know we've met your expectations with timely service and clear updates. We look forward to continuing to serve you in the future!

August 02, 2024

Lyn my service advisor did a great job and kept me informed at all times! More

by Kathymanos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re glad to hear that Lyn provided excellent service and kept you informed throughout the process. If you have any further questions or need additional assistance, don’t hesitate to reach out. We look forward to serving you again in the future!

July 25, 2024

Service Advisor, Lynn Ford and the Service Technicians are very Professional and care about their customers. More

by Volvo Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! We’re thrilled to hear that Service Advisor Lynn Ford and our technicians provided you with professional and caring service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again!

July 24, 2024

Allie my Service Advisor was very helpful and kept me informed during my vehicles service More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Crest Volvo Cars responded

Thank you for your feedback! We're pleased to hear that Ally was helpful and kept you informed throughout your vehicle's service. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to assisting you again!

July 20, 2024

This dealership away treatment my with respect. And always have my car done in a timely manner. More

by Candyapple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that you consistently feel respected and that your car is always completed in a timely manner. Your continued trust means a lot to us. If you need anything else, feel free to let us know!

July 16, 2024

My Service Advisor, Jordan Farmer, kept me updated about my car's progress so there were no surprises. If I had any questions about the paperwork being submitted for my approval, I would contact Jordan and More

by SED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2024

Lyn Ford is the best service representative if have worked with. Over the years he has given invaluable advice on how to take care of my Volvo. More

by scotrw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

Jordan is great. ...always right on top of things. He is professional, friendly, always explains exactly what the issues are and what the costs are involved. He gets b More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that Jordan provided such exemplary service at our dealership. Jordan's dedication to professionalism, friendliness, and clear communication is truly commendable. At Volvo, we take pride in employees like Jordan who consistently go above and beyond to ensure our customers receive top-notch service. Your kind words will be shared with him and our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again!

June 13, 2024

Lyn Ford was very helpful and service was very good. The valet with a loaner is very helpful More

by tcave79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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