Crest Volvo Cars - Service Center

No loaner car is ever available when I do service with you all, I was overcharged $60 at first however that was corrected. The car wash only did the outside of car not one thing done inside, not even on d you all, I was overcharged $60 at first however that was corrected. The car wash only did the outside of car not one thing done inside, not even on driver’s side. Volvo dealership prices are highly inflated and services diminished versus going outside of dealership for oil change and cost of the battery. The very most important thing that I think is utterly ridiculous is that you all charge a 3% fee for using a credit card versus debit. This is 2025, a dealership of your stature should not be nickel and diming and charging a credit card fee. Almost no one does that anymore. That’s just another money grab. Your app is also absolutely horribly, $200 a year and it does absolutely nothing but remote start the car. I will not be renewing your app again. You should take some advice from Mercedes app technology. Your app told me my car was in good shape when the battery was completely dead. There’s no access to oil life, battery life, tire pressure, nothing important. And I have to keep signing in which is irritating when it’s hot out and I want to remote start my car. You seriously need a new company to develop your web app. More

Always easy to schedule an appointment and always very thorough! I was in and out in less than an hour! thorough! I was in and out in less than an hour! More

Everything was timely and friendly. I felt well taken care of. I always appreciate the customer service here. I felt well taken care of. I always appreciate the customer service here. More

I’m very pleased with the service I received. Lyn kept me informed with what was happening with my vehicle. Once returned the vehicle drives much better. I think it was a wise decision to use Cre Lyn kept me informed with what was happening with my vehicle. Once returned the vehicle drives much better. I think it was a wise decision to use Crest Volvo! More

I’m only giving the service dept. a 5 because of Bryce. Had he not provided excellent service, I would have rated them a 4. The work was as expected but whoever completed my oil chang a 5 because of Bryce. Had he not provided excellent service, I would have rated them a 4. The work was as expected but whoever completed my oil change forgot to turn off the message that says it’s time for an oil change. It costs me money on the tollway to get to Crest so I guess I’ll have to deal with the message every time I turn on my car until the next oil change in a year. More

The visit was for state inspection. It was timely and no-fuss. Service advisor is knowledgeable. It was timely and no-fuss. Service advisor is knowledgeable. More

Everything from start to finish was easy and well done. All Service providers I encountered were all outstanding. All Service providers I encountered were all outstanding. More

Excellent experience. We were treated very well. Crest had already arranged for a Loaner Vehicle, just in case the issue with my car would take a little time. Bryce imm We were treated very well. Crest had already arranged for a Loaner Vehicle, just in case the issue with my car would take a little time. Bryce immediately found two problems, so Brian whisked us away in the Loaner. It was great because we live an hour and a half to two hours away. Bryce kept me informed and then he called to let me know my car was ready. Thank you to the entire Crest team. More

Excellent service. Great work. Kept me updated about the service progress. The car was cleaned as delivered. Great work. Kept me updated about the service progress. The car was cleaned as delivered. More

Scheduling is easy, the loaner process is smooth and effortless. Nice coffee station but needs more matcha lattes, great snacks clean showroom effortless. Nice coffee station but needs more matcha lattes, great snacks clean showroom More