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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,172 Reviews

1,172 Reviews of Crest Volvo Cars - Service Center

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April 19, 2025

Alley is always very helpful and keeps me informed. She never fails to follow up. More

by EDITH.GIEGERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the great feedback! We're so glad to hear that Ally continues to provide such helpful and consistent service. Keeping you informed and following up is a key part of making your experience a smooth one, and it’s wonderful to know she’s delivering on that every time. We appreciate your trust and look forward to seeing you again!

April 18, 2025

The only thing that gives me the inclination to leave a 4 star, instead of a 5 star, is the failure of the online reservation system to make the reservation I thought I had for an 8:15 am appointment. The en More

by Scottf79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience. We’re glad to hear that everything went well with your visit overall, but we understand how frustrating it must have been to arrive expecting a scheduled appointment, only to face an unexpected delay. Your comments about the online reservation system are incredibly helpful, and we’ll be sure to share this feedback with our team to ensure a smoother scheduling process moving forward. We appreciate your patience and understanding, and we hope to deliver a true 5-star experience during your next visit.

April 18, 2025

Excellent service by Crest Volvo and Jordan Farmer. Jordan is the best! I really appreciate it! More

by ROBERT.FALATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're thrilled to hear that you received excellent service from our team and that Jordan Farmer made such a positive impression. It's wonderful to know he provided the level of care and attention you appreciated. We’ll be sure to pass along your praise—comments like yours mean a lot to us!

April 18, 2025

As always Jordan is the best! Consistent, kind, under promises and always over delivers! Thank you! More

by LISA.BASSETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience! We're so glad to hear that Jordan continues to impress with his kindness, consistency, and commitment to going above and beyond. It's great to know you can count on him to deliver exceptional service every time. We truly appreciate your continued support!

April 18, 2025

Jordan Farmer is an excellent service advisor. He is knowledgeable, efficient, and caring. I feel well taken care of every time I bring my car in for service.. I always feel comfortable asking q More

by jane.phelps
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for sharing such kind words about your experience with Jordan Farmer! We're so pleased to hear that his knowledge, efficiency, and genuine care make you feel well taken care of during each visit. It's great to know you feel comfortable asking questions—Jordan’s professionalism and approachable nature truly make a difference. We appreciate your trust in us and look forward to continuing to provide the high level of service you’ve come to expect.

April 18, 2025

Thank you so much for getting me in last minute and for great service! Jordan went out of his way to take care of me! Thanks again, you guys have a customer for life! More

by nozalldar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad we could accommodate you on short notice and that Jordan made such a positive impact with his attentive service. It means a lot to know you felt well taken care of, and we’re truly honored to have earned your loyalty. We look forward to being here for you anytime you need us!

April 18, 2025

Easy for make an appointment and very friendly customer service and fellow up will keep going back More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're so glad to hear that scheduling your appointment was easy and that our customer service made a positive impression. It's great to know that the follow-up made a difference as well. We truly appreciate your continued trust and look forward to seeing you again!

April 15, 2025

Excellent and Jordan Farmer is the best in the business and is Mr Volvo in my eyes as he is a wonderful ambassador for the company. More

by Pavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Pinlac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Crest Volvo Cars responded

Thank you for the glowing review! We're thrilled to hear that your experience was excellent and that Jordan Farmer left such a strong impression. Being called “Mr. Volvo” is quite the honor, and it's clear he truly embodies what it means to represent the brand. We’ll be sure to share your kind words with him, and we look forward to welcoming you back in the future!

April 15, 2025

Excellent and very well taken care of. Very friendly and want to take care of your car. More

by CHRISTINAHARVEYCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're so glad to hear that you felt well taken care of and found the team to be friendly and attentive. It’s always our goal to treat every vehicle with the same care and attention we would our own, and we're happy that came through during your visit. We appreciate your feedback and look forward to seeing you again!

April 15, 2025

Excellent and very well taken care of. Very friendly and want to take care of your car More

by RAMSANDEEPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience and felt well taken care of. Providing friendly and attentive service is our priority, and we’re so glad it showed during your visit. If you ever need anything else, we’re here to help!