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Crest Volvo Cars - Service Center

Frisco, TX

5.0
943 Reviews

943 Reviews of Crest Volvo Cars - Service Center

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August 02, 2024

Lyn my service advisor did a great job and kept me informed at all times! More

by Kathymanos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Crest Volvo Cars responded

Thank you for sharing your positive experience! We’re glad to hear that Lyn provided excellent service and kept you informed throughout the process. If you have any further questions or need additional assistance, don’t hesitate to reach out. We look forward to serving you again in the future!

July 25, 2024

Service Advisor, Lynn Ford and the Service Technicians are very Professional and care about their customers. More

by Volvo Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! We’re thrilled to hear that Service Advisor Lynn Ford and our technicians provided you with professional and caring service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again!

July 24, 2024

Allie my Service Advisor was very helpful and kept me informed during my vehicles service More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Crest Volvo Cars responded

Thank you for your feedback! We're pleased to hear that Ally was helpful and kept you informed throughout your vehicle's service. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to assisting you again!

July 20, 2024

This dealership away treatment my with respect. And always have my car done in a timely manner. More

by Candyapple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that you consistently feel respected and that your car is always completed in a timely manner. Your continued trust means a lot to us. If you need anything else, feel free to let us know!

July 16, 2024

My Service Advisor, Jordan Farmer, kept me updated about my car's progress so there were no surprises. If I had any questions about the paperwork being submitted for my approval, I would contact Jordan and More

by SED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2024

Lyn Ford is the best service representative if have worked with. Over the years he has given invaluable advice on how to take care of my Volvo. More

by scotrw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

Jordan is great. ...always right on top of things. He is professional, friendly, always explains exactly what the issues are and what the costs are involved. He gets b More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that Jordan provided such exemplary service at our dealership. Jordan's dedication to professionalism, friendliness, and clear communication is truly commendable. At Volvo, we take pride in employees like Jordan who consistently go above and beyond to ensure our customers receive top-notch service. Your kind words will be shared with him and our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your loyalty and look forward to serving you again!

June 13, 2024

Lyn Ford was very helpful and service was very good. The valet with a loaner is very helpful More

by tcave79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2024

I would not let anyone else take care of my car. They have been my dealership for 16 years More

by Abbysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Crest Volvo Cars responded

Thank you so much for your loyalty over the past 16 years! We're honored to be your trusted dealership and to have had the opportunity to take care of your car for all this time. Your long-term commitment means the world to us at Crest Volvo Cars. We look forward to continuing to provide you with exceptional service for many more years to come!

May 30, 2024

Great customer care was provided by associate Ally, as usual. I was kept informed, and the vehicle was ready when promised. More

by Jettbrown218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that Ally provided you with great customer care, as usual. Keeping you informed and delivering on our promises are top priorities at Crest Volvo Cars. We're delighted that your vehicle was ready when promised. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

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