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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,181 Reviews

1,181 Reviews of Crest Volvo Cars - Service Center

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December 05, 2024

Great customer service And Repair Service. The staff Show kindness and Respect. Very professional, attentive, Knowledgeable, Thank you.. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tina matney
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Dec 06, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and repair team. Providing professional, respectful, and knowledgeable service is our top priority, and we're glad it showed. We appreciate your feedback and look forward to assisting you again in the future!

December 04, 2024

Crest Volvo Service Team is all about excellence in everything they do. They serve with kindness, positivity, compassion, and a sincere appreciation of meeting the needs of others. More

by Jeff Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! We’re so glad to hear that our Service Team met your expectations with kindness, positivity, and compassion. Providing excellent service and truly caring for our customers is always our top priority, and we appreciate you recognizing that. We look forward to continuing to serve you in the future!

December 03, 2024

Outstanding service from the service bay to my service advisor. Lyn Ford is the greatest service advisor. More

by Ms KaeKae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Crest Volvo Cars responded

Thank you so much for your wonderful feedback! We're thrilled to hear about your outstanding experience, and we're especially glad Lyn made such a positive impact as your service advisor. We truly appreciate your kind words and look forward to serving you again in the future!

December 01, 2024

Have always been satisfied with their service. This last time took care of my tire problem while I waited More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Crest Volvo Cars responded

Thank you for your continued trust in us! We're glad to hear that we were able to take care of your tire issue while you waited. We appreciate your loyalty and look forward to serving you again in the future!

December 01, 2024

The Crest Volvo service department is excellent and Lynn Ford always provides the best customer service. My Volvo is in excellent hands at Crest Volvo. I’ve been using them for over 10 years and am on my 3r More

by Szacheis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Crest Volvo Cars responded

Thank you so much for your kind words and for being a loyal customer for over 10 years! We're thrilled to hear that Lynn and our service department have consistently provided you with excellent service. It's always a pleasure to know that your Volvo is in good hands. We truly appreciate your continued trust and look forward to assisting you for many more years to come!

December 01, 2024

Thank you Keith for your excellent customer service! Daily, Keith provided status updates. Thank you for a great experience! More

by Michael_LaToshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We're so glad to hear that Keith provided excellent customer service and kept you updated throughout your experience. We’ll be sure to pass along your appreciation to him. We look forward to serving you again in the future!

November 28, 2024

I have not yet purchased from this dealership, but I have had my current Volvo serviced and their service department is courteous and efficiently run. If you’re dropping off before work and have an appointme More

by Shani
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian (?) service manager is super helpful and great as well!
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Dec 02, 2024 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that you've had a positive experience with our service department and that Ally provided excellent service. It's great to know the team was able to quickly address your needs, and we're glad you enjoyed the waiting area. We appreciate your feedback and look forward to assisting you with any future service needs!

November 20, 2024

Great group of people in the service area that are intelligent, capable, efficient, and friendly. Highly recommend them. Jim More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team and found them intelligent, capable, efficient, and friendly. Your recommendation means a lot to us, and we’re grateful for your support. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

November 16, 2024

I felt I was treated as a princess and with respect but I don’t like coming up with 15 words here😁 More

by spetersen138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Crest Volvo Cars responded

Thank you so much for your kind words! We're thrilled to hear that you felt treated with the respect and care you deserve. Our team strives to provide an exceptional experience, and it's great to know we succeeded. We look forward to welcoming you back whenever you need us!

November 09, 2024

What great people crest hires in the Service Department! Pleasant, efficient, polite...keeping me informed every step of the way! I absolutely LOVE my Volvo, and Crest is what I would expect and more as a r More

by HappyCappie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Crest Volvo Cars responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our Service Department. Our team works hard to provide excellent service, and it’s great to know that we met your expectations. We’re so happy to hear you love your Volvo, and we look forward to continuing to serve you in the future!

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