Crest Volvo Cars - Service Center

Good service good staff good location good brand clean environment positive attitude honest people no room for mistakes environment positive attitude honest people no room for mistakes More

Lyn Ford is the BEST! He always makes us feel like the most valued customer he has! He always makes us feel like the most valued customer he has! More

We have had a few issues with our Volvo XC90 Recharge over the two years we've been leasing it, and two of those have been directly related to the dealership. While these issues would have prompted a 1 s over the two years we've been leasing it, and two of those have been directly related to the dealership. While these issues would have prompted a 1 star review, the way the dealership chose to handle these mistakes brings it up to 4 stars. A while back, they had my car for service for several days before they could get to it. In this time, the windshield cracked and they said that the chip was already there but it just cracked while it was in the heat of the sun. The photos were not clear enough to determine if there actually was a chip or not, and there was nothing recorded on the intake form, so I made the point that if it had been the loaner car windshield that had cracked, I would be 100% responsible for it no matter what. The manager agreed and replaced our windshield at no cost. Then today, we took the Volvo to a tire store to replace the 2yr old tires, and realized that they were 20in tires instead of the 21in tires that we were upcharged for 2 years ago! Because the wheel design for the 20 and 21 inch options are identical, no one caught the mistake until now. When we brought it to their attention, GM Jason was extremely helpful and considerate. He immediately offered to make it right and replaced the tires at no cost to us to offset the original upcharge. So, while both of these incidents were entirely avoidable, Crest Volvo did what needed to be done to make up for it. I can't give 5 stars bc that indicates to me all around excellence from the start , but I am delighted to say they earned their 4 stars with excellent customer service and that's what's most important. Mistakes will be made in life, it's how we choose to make them right that counts. Well done, Crest Volvo! More

Service is always professional and courteous! The department hours are very convenient. Great customer service! The department hours are very convenient. Great customer service! More

Lyn was amazing. Communicated and had my car ready earlier than estimated. Car was detailed beautifully. Tina helped me with my loaner and was awesome. Love Volvo ser Communicated and had my car ready earlier than estimated. Car was detailed beautifully. Tina helped me with my loaner and was awesome. Love Volvo service!! More

Extremely professional, all the stuff, supervisors management, wonderful, and helpful. I definitely recommend this dealer for now purchase and service management, wonderful, and helpful. I definitely recommend this dealer for now purchase and service More

Crest Volvo provides amazing service and Keith Weidmann is the best Service Advisor I’ve ever worked with. is the best Service Advisor I’ve ever worked with. More

Service after the sale for the WIN! !! My 20K checkup was amazing…efficient, informative, friendly and FAIR! They reminded me of my benefits and explained everything done. So appreciate !! My 20K checkup was amazing…efficient, informative, friendly and FAIR! They reminded me of my benefits and explained everything done. So appreciated!!! More

My visit to Crest for my Volvo was excellent as always. Lynn is the best. Thanks!! Lynn is the best. Thanks!! More

Lynn takes good care of us, every time. His courtesy and professionalism is awesome. We appreciate good people and Lynn our service advisor is one of those people. His courtesy and professionalism is awesome. We appreciate good people and Lynn our service advisor is one of those people. More