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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,177 Reviews

1,177 Reviews of Crest Volvo Cars - Service Center

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March 02, 2025

Everything from beginning to end was top notch - from team member greeting upon arrival, Keith the srvice manager, loan car staff and mechanics (who i did not personnaly see). Tbank you. More

by LANINGMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that everything from beginning to end was top notch, from the team member greeting upon arrival to Keith, our service manager, and the loan car staff. Your satisfaction is our priority, and we appreciate your feedback.

March 01, 2025

Professional, warm, and friendly from start to finish. I’ve always dreaded taking my car in for work at the dealership but I give them 5 stars for quick service with no pressure. Also, the ride to the off More

by Comischell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our quick service and helpful ride to the office. We strive to make every visit as pleasant as possible and appreciate your support!

March 01, 2025

Great service and professionalism from all staff particularly Madelyn, Chad, and Rachel. Thank you all for your help today. More

by johnnyb5260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Koffi Niamke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Rison
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Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about our service and professionalism. We are glad to hear that Madelyn, Chad, and Rachel were able to assist you effectively. Your satisfaction is our priority, and we appreciate your feedback.

March 01, 2025

Lynn kept me up to date regularly and provided a loan car at the last minute when my car needed additional work More

by Andrew.hazel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We are glad to hear that Lynn kept you updated regularly and provided a loaner when your car needed additional work. Your satisfaction is important to us, and we appreciate your kind words.

March 01, 2025

The dealership is easy to access. It is efficient. I appreciate loaner vehicle. Mr. Ford is calm and professional. More

by RACHAELSCHMID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about our dealership. We are glad to hear that you found us easy to access and efficient. We appreciate your recognition of Mr. Ford's calm and professional demeanor, as well as your satisfaction with the loaner vehicle service. We look forward to seeing you next time!

March 01, 2025

Crest Volvo is Amazing and the service they provide is incredible! Chad and all of the crew there are Soo Friendly and accommodating. I go to the dealership very regularly to keep my Volvo as clean as p More

by LISAHYMAN_530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico, Chad Rison
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Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear that you find our staff amazing and appreciate the incredible service provided by Chad and our team. It's great to know that you enjoy our free car wash perk and that we can help keep your Volvo clean. We look forward to seeing you again soon!

March 01, 2025

Appreciate Crest Volvo’s consistently professional service and comfortable waiting area with desks, wifi and refreshments. More

by sandy.setliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Rison
Report | Print
Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about our consistently professional service and comfortable waiting area. We appreciate your feedback and look forward to serving you again.

March 01, 2025

Jordan Farmer is the best! Attentive, communicative, and personable! Couldn't ask for a better advisor! More

by LISA.BASSETT0
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about Jordan Farmer! We are thrilled to hear that you found him attentive, communicative, and personable. Your satisfaction is our priority, and we appreciate your feedback.

March 01, 2025

Jordan did a great job informing me on any issues with my vehicle and services were completed quickly. I will continue to do business with Crest Volvo and future purchases! More

by ABELG050586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about Jordan and the service you received. We are thrilled to hear that you found our services quick and informative, and we look forward to assisting you with your future purchases and service needs.

February 28, 2025

Great service advisor with a lot of knowledge. he has helped me multiple times with issues More

by RON@SUNTEX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about our service advisor. We are glad to hear that he has been able to assist you multiple times with your issues. If you have any further questions or need assistance, please feel free to reach out.

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