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Crest Volvo Cars - Service Center

Frisco, TX

5.0
946 Reviews

946 Reviews of Crest Volvo Cars - Service Center

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August 29, 2023

The overall dealership is phenomenal and the customer service has been really helpful moving from out of town and helping me navigate has been a plus me and my family appreciates it all More

by Acooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Crest Volvo Cars responded

Thank you for your positive review!

August 28, 2023

Regular and frequent updates on the status of the service on the car were very helpful. Shuttle service after drop off and for picking up the car after service. Minimal service time so I didn't have to stres More

by Rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
August 28, 2023

Jarryd went above and beyond to get me car ready on time. He kept me informed from start to finish. More

by Jorge A Calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
August 28, 2023

Great communication in the service department. Always sending updates. I also got my car before the estimated time. Great service overall! Thank you to Jarryd that helped me with the process. More

by Jasvttu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
August 26, 2023

Excellent daily communication on car status. Was able to diagnose intermittent issue and fixed when new parts arrived. More

by Gpwtex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Great honest service to meet my needs in a timely fashion Lyn ford was the best! More

by wunderberrymiro19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Lyn was amazing let me know everything that was being done as well as inform me of non warranty work that should be done and at lesser labor cost due to the warranty work. I couldn't be happier with the More

by Daferrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Kieth and the team in the service department were great as always. I have been a crest customer for years and have always been happy with service deportment. More

by white8617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 17, 2023

Jarryd was helpful and kept me updated each step of the way. He knew I was leaving for a trip this weekend and was able to get the car ready. In addition to the basic service needs. More

by Caramarie4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Aug 18, 2023 -

Crest Volvo Cars responded

Thank you for your review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

August 17, 2023

Courteous and helpful to get a thorough understanding of what was causing the issue. With prompt progress updates. More

by Bndvr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Crest Volvo Cars responded

Thank you for your review! We are so happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

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