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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,177 Reviews

1,177 Reviews of Crest Volvo Cars - Service Center

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March 06, 2025

Chad in the service dept. was very knowledgeable & helpful. He answered all my questions & the service went just as we described. Very happy & glad to have a great service per More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Rison
Mar 07, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about Chad in our service department. We are thrilled to hear that he was able to assist you effectively and that your service experience met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 05, 2025

Everyone is courteous and professional. My car is always clean when I pick it up. More

by MSTANFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you find our team courteous and professional, and that your car is always clean when you pick it up. We strive to provide the best service possible and appreciate your feedback.

March 05, 2025

As always Crest Volvo provides quick and reliable service with a reasonable price. Always glad to service my vehicle here. More

by JONATHANFLORENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you find our service quick, reliable, and reasonably priced. We appreciate your loyalty and look forward to continuing to serve your vehicle needs.

March 05, 2025

First time getting my car. Billy helped me out and was really nice and fair. Didn't try to get me to get a pricer car or pressure me and was honest and truthful. Highly recomme More

by caleb.yost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that Billy provided you with excellent service and that Bryan was able to assist you with the key fob issue. Your recommendation means a lot to us, and we appreciate your trust in our team.

March 05, 2025

Lyn is the greatest and for that reason, i plan to be part of the Volvo family More

by milarod61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about Lyn. We are thrilled to hear that you plan to be part of the Volvo family and look forward to serving you in the future.

March 05, 2025

Lynn is amazing. We are very pleased with the customer service and will continue purchasing vehicles from Volvo! Bill and Veronica Burns More

by VERONICABURNS2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Pinlac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about Lyn and our customer service. We are thrilled to hear that you are pleased and look forward to continuing to serve you with your vehicle purchases.

March 04, 2025

I had an outstanding experience at Crest Volvo, thanks to Jordan Farmer! From start to finish, Jordan provided exceptional customer service—friendly, knowledgeable, and genuinely committed to making the main More

by TONYUDOUTUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your outstanding experience! We are thrilled to hear that Jordan Farmer provided you with exceptional customer service, making your vehicle maintenance smooth and stress-free. His professionalism and attention to detail are indeed commendable, and we appreciate your kind words.

March 04, 2025

I’ve been using Crest for years and the service is unparalleled. Thank you thank you thank you! More

by LOCKE.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Crest Volvo Cars responded

We appreciate your loyalty and are thrilled to hear that you find our service unparalleled. Thank you for your kind words! We look forward to seeing you next time.

March 04, 2025

I only come to Crest because of Lynn Ford and Service Tech Delfin in Service Department. More

by RGMINV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pickering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delfin-Service Tech
Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your feedback. We would love to learn more about your experience and hear what we could have done to make your visit worthy of the 5-stars that we strive for. At your earliest convenience, please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688. Thank you.

March 02, 2025

Very much appreciate the prioritized convenience and time management when it comes to servicing my vehicle with Keith Wiedmann and Crest Volvo. It makes a world of difference, and will forever keep me there More

by Hammyfoshammyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Keith and the team at Crest Volvo were able to provide you with such a convenient and efficient experience. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

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