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Crest Volvo Cars - Service Center

Frisco, TX

5.0
945 Reviews

945 Reviews of Crest Volvo Cars - Service Center

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October 05, 2023

Crest Volvo is respectful of my time, thorough in their recommendations for service, and good in their delivery of service. More

by rbmrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Crest Volvo Cars responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 04, 2023

"I had an exceptional experience at my Volvo dealer. The staff was knowledgeable, friendly, and provided outstanding customer service." More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Oct 06, 2023 -

Crest Volvo Cars responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 04, 2023

Harts was my contact at Crest. I decided to communicate through text and everything went smoothly with the warranty work, plus I had to purchase 2 new tires. All was handled throug More

by Patti Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Oct 06, 2023 -

Crest Volvo Cars responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 03, 2023

Clean and efficient dealership. Jarryd, my service tech took great care of me. Arranged a loaner, kept me updated and handled my questions and concerns well. More

by kannanvgiri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Oct 06, 2023 -

Crest Volvo Cars responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

September 29, 2023

Jarryd was great & very helpful. The call center that answers the calls for Crest is not good, I’ve called multiple times and each time they are confused and don’t handle my request More

by Trich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Oct 02, 2023 -

Crest Volvo Cars responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 28, 2023

Jarred is an excellent service advisor! He communicated in a timely manner and took care of the repair quickly. More

by phaugarth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Oct 02, 2023 -

Crest Volvo Cars responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 27, 2023

It has been almost 3 years with Jordan Farmer, who is my service adviser. I am very satisfied with Jordan. He is taking care of my wife's XC60 really well, and he knows and remembers all the service record More

by Shin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Crest Volvo Cars responded

We appreciate the comments on your experience with us, we hope we can assist you again soon!

September 27, 2023

Crest Volvo service center provides excellent service to their customers. From the beginning all the way to the end your service person is there to assist you through your process. I would recommend them wh More

by Big T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarryd Roberts
Oct 02, 2023 -

Crest Volvo Cars responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 26, 2023

Detailed Service. Over all a good experience. Will visit here for my next service too More

by rvv599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Crest Volvo Cars responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 25, 2023

Crest Volvo has the best service department in the DFW area! I’ve had the pleasure of dealing with this dealership for a number of years, I’ve never had a disappointed experience with the staff. Crest More

by sherylbundle73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nixon, he is a keeper!
Sep 26, 2023 -

Crest Volvo Cars responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

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