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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,173 Reviews

1,173 Reviews of Crest Volvo Cars - Service Center

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March 08, 2025

This was my second time visiting since moving here and the customer satisfaction was amazing. More

by JOCELYNWRIGHTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Crest Volvo Cars responded

Thank you for your kind review! We're so glad to hear that your second visit was just as great as the first. Customer satisfaction is our top priority, and we truly appreciate your continued trust. We look forward to serving you again in the future!

March 08, 2025

Jordan did an excellent job, communication was continued throughout. Also my car was so clean- almost new car feeling. More

by JOANNERIOPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cleaners name unknown
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Mar 10, 2025 -

Crest Volvo Cars responded

Thank you for your great feedback! We’re thrilled to hear that Jordan provided excellent communication and that your car was returned to you in such great condition. We truly appreciate your kind words and look forward to serving you again in the future!

March 08, 2025

We’ve been working with Crest Volvo and Jordan Since we purchased the car and couldn’t be happier with both. More

by LYNNIE0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Crest Volvo Cars responded

Thank you for your kind review! We’re so happy to hear that you’ve had a great experience working with Jordan and the Crest Volvo team since your purchase. We truly appreciate your continued trust and look forward to serving you in the future!

March 08, 2025

I have always used the valet service and it is so convenient. It's easy to scheduled and they always leave a car with me to drive in the meantime. More

by djbryan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about our valet service. We are glad to hear that you find it convenient and easy to schedule. It's great to know that we can provide you with a car to drive in the meantime, ensuring a seamless experience. We look forward to seeing you next time!

March 08, 2025

Lin Ford is the dealership! He is why I keep coming back. He is professional, courteous, and knowledgeable. I trust him. More

by ROGPAC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about Lyn Ford. We are thrilled to hear that his professionalism, courtesy, and knowledge keep you coming back. Your trust in him is greatly appreciated.

March 07, 2025

Lot's of issues with car. Having same issues over and over. Happy to discuss with you. More

by SWETANG98
Recommend Dealer
No
Employees Worked With
Mike Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Crest Volvo Cars responded

We understand that you are experiencing ongoing issues with your car, and we appreciate your willingness to discuss this matter further. Please reach out to General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688 so we can assist you in resolving these concerns.

March 06, 2025

Chad in the service dept. was very knowledgeable & helpful. He answered all my questions & the service went just as we described. Very happy & glad to have a great service per More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Rison
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Mar 07, 2025 -

Crest Volvo Cars responded

Thank you for your kind words about Chad in our service department. We are thrilled to hear that he was able to assist you effectively and that your service experience met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 05, 2025

As always Crest Volvo provides quick and reliable service with a reasonable price. Always glad to service my vehicle here. More

by JONATHANFLORENTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you find our service quick, reliable, and reasonably priced. We appreciate your loyalty and look forward to continuing to serve your vehicle needs.

March 05, 2025

First time getting my car. Billy helped me out and was really nice and fair. Didn't try to get me to get a pricer car or pressure me and was honest and truthful. Highly recomme More

by caleb.yost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're thrilled to hear that Billy provided you with excellent service and that Bryan was able to assist you with the key fob issue. Your recommendation means a lot to us, and we appreciate your trust in our team.

March 05, 2025

Everyone is courteous and professional. My car is always clean when I pick it up. More

by MSTANFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We are thrilled to hear that you find our team courteous and professional, and that your car is always clean when you pick it up. We strive to provide the best service possible and appreciate your feedback.

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