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Crest Volvo Cars

Frisco, TX

4.9
1,986 Reviews
Crest Volvo Cars is a premier Volvo dealership in Frisco, TX. We have grown rapidly every year since our humble beginnings, and have served as your Dallas area Volvo dealer with pride and unwavering gratitude since our very start. Our Frisco Volvo store features a large selection of inventory, and terrific Volvo Parts and Service departments. Stop by and be sure to browse our marvelous collection of new and certified used Volvo cars, coupes, and SUVs. Our remarkable selection of new and used certified Volvo cars and SUVs will leave you breathless; we offer unique luxury greats like the VolvoXC60, Volvo S60, and the highly popular Volvo XC 90. Our helpful sales staff is here to guide you through a hassle-free purchasing experience that is designed to leave you with the Volvo of your choice at the absolute lowest price available. At Crest Volvo, we aren't just here to sell you a car; we're here to give you the whole Volvo experience. Test drive a deluxe Volvo, speak with our knowledgeable sales team, choose a Volvo financing option that works for you, and then walk away with a top quality vehicle that matches your personality. At Crest Volvo, we promise you a convenient car buying experience you won't soon forget.
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6020 State Highway 121

Frisco, TX

75034

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Showing 1,986 reviews

March 12, 2023

Scheduled appointment for 20,000 mile service, the dealership put me in a loaner car so that I didn’t have to stay and wait. They had the service completed quickly and Ally was amazing! More

by LStinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Crest Volvo Cars responded

Thank you for your five-star review!

March 02, 2023

Excellent service. They clearly explained what was needed and let me decide. Quick, friendly and efficient. Thank you ! More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Crest Volvo Cars responded

Thank you for your five-star review!

March 01, 2023

Always pleasant working with our service advisor Lyn Ford. We moved 90 miles away and make the drive to Frisco to have our 2 Volvos serviced. More

by BSV3752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Crest Volvo Cars responded

Thank you for your five-star review!

March 01, 2023

Very professional and always looking for ways to meet the clients needs. Definitely recommend them. More

by M.Frenkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Crest Volvo Cars responded

Thank you for your five-star review!

February 28, 2023

Nice dealership. They made the dreaded car purchasing process quick and easy. Locke Reynolds was our salesman and was topnotch. Highly recommend! More

by Jharden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hernandez
Mar 06, 2023 -

Crest Volvo Cars responded

Thank you for your five-star review!

February 24, 2023

It is quite a distance from my home but they do a great job. People there are professional, efficient and pleasant. I trust the service department to do good work and treat me fairly. More

by Lori
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Crest Volvo Cars responded

Thank you for your five-star review!

February 23, 2023

Professional , efficient service. Keith kept me in the loop since there was an added on software update that added on extra time for me to wait. More

by Debbyp3033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Crest Volvo Cars responded

Thank you for your five-star review!

February 21, 2023

I leased a new 2023 XC60 at Crest Volvo and love my new car. Emely did a fantastic job in helping me choose another XC60 that I liked and fit my budget. David with the Finance Department did an excellent More

by bankston1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Barna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Whyte, Anthony McCracken, Emely Moctezuma
Feb 22, 2023 -

Crest Volvo Cars responded

Thank you for your five-star review!

February 20, 2023

Service was fast and efficient. Friendly service staff who were helpful. Liked the fact there was a restaurant attached to Infiniti dealer next door. More

by bertwheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Crest Volvo Cars responded

Thank you for your five-star review!

February 16, 2023

UPDATE: The dealer principal, Jason, got involved after this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre More

by matthaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachael Mergott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pickering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Hilou
Feb 16, 2023 -

Crest Volvo Cars responded

Matt, I am very sorry to hear that we did not meet your expectations and for that I appoligize. We will use this situation to train the staff and strive for improvement in the future. I am happy to offer you a solution with a professional detail with pick up and delivery to your home or a complete refund of the purchase. Please let me know what we can do to make this right. Please call me on my personal cell @ 214-620-5788 at your convenience. Jason Pickering Managing Partner at Crest Volvo

Feb 23, 2023 -

matthaney responded

Jason- THANK YOU for owning this mistake and handling things the way you did. I appreciate your willingness to take ownership and resolve the problem by refunding my money and taking the vehicle back. Thank you

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