Crest Volvo Cars
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Scheduled appointment for 20,000 mile service, the dealership put me in a loaner car so that I didn’t have to stay and wait. They had the service completed quickly and Ally was amazing! dealership put me in a loaner car so that I didn’t have to stay and wait. They had the service completed quickly and Ally was amazing! More
Excellent service. They clearly explained what was needed and let me decide. Quick, friendly and efficient. Thank you ! They clearly explained what was needed and let me decide. Quick, friendly and efficient. Thank you ! More
Always pleasant working with our service advisor Lyn Ford. We moved 90 miles away and make the drive to Frisco to have our 2 Volvos serviced. Ford. We moved 90 miles away and make the drive to Frisco to have our 2 Volvos serviced. More
Very professional and always looking for ways to meet the clients needs. Definitely recommend them. clients needs. Definitely recommend them. More
Nice dealership. They made the dreaded car purchasing process quick and easy. Locke Reynolds was our salesman and was topnotch. Highly recommend! They made the dreaded car purchasing process quick and easy. Locke Reynolds was our salesman and was topnotch. Highly recommend! More
It is quite a distance from my home but they do a great job. People there are professional, efficient and pleasant. I trust the service department to do good work and treat me fairly. job. People there are professional, efficient and pleasant. I trust the service department to do good work and treat me fairly. More
Professional , efficient service. Keith kept me in the loop since there was an added on software update that added on extra time for me to wait. Keith kept me in the loop since there was an added on software update that added on extra time for me to wait. More
I leased a new 2023 XC60 at Crest Volvo and love my new car. Emely did a fantastic job in helping me choose another XC60 that I liked and fit my budget. David with the Finance Department did an excellent car. Emely did a fantastic job in helping me choose another XC60 that I liked and fit my budget. David with the Finance Department did an excellent job with getting approved and picking the MPP Protection Plan. I have been a long customer of Crest Volvo and everyone are so kind and helpful. More
Service was fast and efficient. Friendly service staff who were helpful. Liked the fact there was a restaurant attached to Infiniti dealer next door. Friendly service staff who were helpful. Liked the fact there was a restaurant attached to Infiniti dealer next door. More
UPDATE: The dealer principal, Jason, got involved after this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre-Owned XC90 From Crest. I wired the cash, and arranged to pick the car up ONE WEEK after I paid, because I live 3 hours away. I booked a $150 ride to Frisco. Upon pickup I noticed the car wasn't detailed. I was shocked, but didn't have time to wait for them to clean anything. I had to get in the car immediately to drive back to Austin for meetings and kid pickup. THE CAR SMELLED LIKE SMOKE. There were ash marks near the windows, ashes in the cup holders, ash trays, and console. I asked the salesperson he said "i didn't smell anything or look closely". Sam the "general manager" wants to haggle about cleaning fees and "if you were close I would fix it"....NEVER did Sam offer a solution, rather asked me to fix the problem and I will reimburse you up to $300. I have no recourse, cant return the car, cant do anything except smell musty, stale, cheap cigarette smell in my 50K used car. Boo More