Crest Volvo Cars

Crest Volvo Cars responded

Thank you for your review! We're thrilled to hear that you had an excellent experience at Crest Volvo Cars. It's wonderful to know that our sales consultant and manager were easy to work with, even before you arrived at the dealership. We're glad that they went above and beyond by staying after hours to ensure your needs were taken care of and your deal was completed. We truly appreciate your recommendation, and we look forward to serving you again in the future. If you ever need anything else or have any questions, please feel free to reach out. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

We greatly appreciate your feedback regarding your experience. It's fantastic to hear that Andrew provided you with excellent service during your visit. Our team strives to ensure that every customer receives exceptional assistance throughout their car-buying journey. We regret to hear that a deal couldn't be reached due to challenges with the finance process. Your feedback is valuable to us, and we will review our procedures to identify areas for improvement. We're thrilled to hear that you would consider returning to work with Andrew in the future. Should you have any further questions or concerns, please don't hesitate to contact our General Manager, Jason Pickering, at jpickering@vtaig.com or 214-620-5788. Jason is committed to ensuring that every customer has a positive experience at Crest Volvo Cars. Thank you for choosing Crest Volvo Cars, and we look forward to assisting you in the future.

Crest Volvo Cars responded

Thank you for your review! We're thrilled to hear that you had another great experience at Crest Volvo Cars. It's fantastic to know that you found great options and selections and received supportive ideas along with excellent service. Your satisfaction is important to us, and we appreciate your feedback. If you ever need anything else or have any further questions, please feel free to reach out. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you had one of the best car buying experiences at Crest Volvo Cars. We understand the importance of transparency and simplicity in the car buying process, and we're delighted that you found our approach of offering a fair price on your trade and the new vehicle to be satisfactory. If you need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that Tim Warner provided such a positive car-buying experience for you and your daughter. At Crest Volvo Cars, we strive to ensure our sales staff are helpful, informative, and responsive throughout the car-finding process. It sounds like Tim did an excellent job! We appreciate you mentioning that Tim helped you find the perfect car for your daughter (an S60 no less!). Matching the right car to the right customer is what we do best. Congratulations on your daughter's new Volvo S60 – we know she'll love it! We look forward to welcoming you back to Crest Volvo Cars for all your future automotive needs.

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that your car-buying experience was exceptional, from sales to finance and beyond. At Crest Volvo Cars, we strive to provide a pressure-free, informative, and professional environment for all our customers. It sounds like Andrew and his team achieved that for you! We especially appreciate you mentioning Andrew by name and highlighting several aspects of your positive experience. We take pride in our no-pressure sales approach. Andrew's calm demeanor and willingness to work with you to find an agreement exemplifies this philosophy. We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciated! A smooth and informative handover process is important to us. We're glad that everything from sales to finance to the vehicle education went excellently. Your continued loyalty means a lot to us. Thank you for highly recommending us for our professionalism and knowledge! Congratulations on your new Volvo! We know you'll love it. We look forward to welcoming you back to Crest Volvo Cars for all your future automotive needs.

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that you've had such a positive experience. It means a lot to our team to know that Lyn Ford consistently provides exceptional service for your S60. Reading that Lyn is a "wonderful service person" and someone you can "always count on" is truly heartwarming. We'll be sure to pass your kind words on to him – he'll be delighted to know his dedication is appreciated! At Crest Volvo Cars, we strive to build trusting relationships with our customers, and Lyn exemplifies that commitment.Thank you again for choosing Crest Volvo Cars! We look forward to seeing you and your S60 again soon.

Crest Volvo Cars responded

Thank you for the fantastic review! We appreciate you recognizing that we consistently deliver great service, are always on time, and offer convenient online scheduling. At Crest Volvo Cars, we strive to make the entire service experience positive and efficient, and your feedback lets us know we're hitting the mark. Online scheduling is a popular feature for many of our customers, and we're glad you find it easy to use. It's a great way to save time and schedule your appointment at your convenience. Thank you again for choosing Crest Volvo Cars! We look forward to seeing you again soon and keeping your Volvo running smoothly.

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive and pressure-free experience at Crest Volvo Cars, especially with Andrew R.'s assistance. Andrew's patience, personality, and product knowledge are truly valuable assets to our team. It sounds like he went above and beyond to show you the cars you were interested in, educate you on Volvo's history, and guide you through the car-buying process. We'll be sure to share your kind words with Andrew – he'll be delighted to know how much you appreciate his efforts. At Crest Volvo Cars, we strive to provide a pressure-free environment where our customers feel comfortable asking questions and exploring their options. We're glad Andrew embodied that philosophy during your visit. Thanks again for choosing Crest Volvo Cars. We look forward to seeing you again in the future, perhaps for a service appointment on your new Volvo!

Crest Volvo Cars responded

We're delighted to hear about your positive experience at Crest Volvo Cars! It sounds like Bryan played a key role in helping you find the perfect car. At Crest Volvo Cars, we strive to provide a pressure-free environment where you can comfortably explore our inventory and make an informed decision. We appreciate you mentioning that Bryan was helpful and made you feel comfortable while you looked at the vehicles and took multiple test drives. This ultimately led you to choosing the perfect XC90 model – congratulations! We'd also like to acknowledge Greg for his contribution to your experience. Thank you for mentioning him as well! We'll be sure to pass your kind words along to both Bryan and Greg. We're thrilled you found your ideal car at Crest Volvo Cars. Thank you for choosing us! Please don't hesitate to reach out to Bryan or any of our team members if you have any questions or need service in the future. Welcome to the Volvo family!