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Crest INFINITI

Frisco, TX

4.8
1,247 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,247 reviews

February 12, 2025

John was super helpful and easy to deal with. I would definitely buy from him again. More

by rriley5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback! We're thrilled to hear that John provided such great service. We appreciate your support and look forward to assisting you again in the future!

February 12, 2025

Friendly and helpful. Got me in with no appointment! It took a while but no complaints given I did it on whim. More

by KTOGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback! We're thrilled to hear you had a positive experience and appreciate your understanding. Our team is always here to help, even on a whim! Looking forward to seeing you again soon.

February 12, 2025

Dustan was very knowledgeable and explained the needed items clearly and at length. I was very happy with the customer service I received. More

by DREAMNEW
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dustan
Feb 13, 2025 -

Crest INFINITI responded

We're thrilled to hear about your positive experience with Dustan! Our team strives to provide clear and helpful service, so it's great to know we hit the mark. Thanks for sharing your feedback!

February 12, 2025

Tony Brown in Services has been wonderful to work with for our service needs every time we have brought our vehicle in. More

by DEBRAGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
Feb 13, 2025 -

Crest INFINITI responded

Thanks for the fantastic feedback! We're thrilled to hear that Tony has been such a great help with your service needs. Our team is dedicated to providing excellent support, and it’s wonderful to know you had a positive experience. We appreciate your support!

February 11, 2025

Job well done, went in for battery change as it stoped working. Satisfied with the service More

by praveen_pilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Blake
Feb 12, 2025 -

Crest INFINITI responded

Thank you for your 5-star review! We’re glad to hear that you were satisfied with the service and that we were able to take care of your battery issue. We appreciate your feedback and look forward to serving you again in the future!

February 10, 2025

the dealership has plenty of parking up front, is clean and spacious, has friendly and helpful employees, and has clean restrooms and a nice cafe inside More

by JEREMYDDUKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Onstott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Crest INFINITI responded

Thank you for your thoughtful review. We're glad to hear that you enjoyed the cleanliness, spaciousness, and convenience of our dealership, as well as the friendly service from our team. It's great to know that our amenities, including parking, restrooms, and the café, contributed to a positive experience. We appreciate your feedback and look forward to welcoming you back in the future.

February 09, 2025

Man, I can't ever say enough. Crest Infinti and the people in the service department always make me feel good, the service director is always around and all the advisers I've work More

by Robertaustinhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Crest INFINITI responded

Thank you so much for the kind words! We're thrilled to hear that Tony and the rest of our service team took such great care of your QX80. We truly appreciate your continued trust for both purchasing and servicing your vehicle. We look forward to assisting you again in the future!

February 09, 2025

Al was very attentive of our needs and helped us to choose my SUV, he stayed throughout the process and even after to check how we liked the car. I enjoyed the entire transaction More

by Rathi Sivakumar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We’re thrilled to hear that Al was attentive and supportive throughout the process. It’s great that he helped you find the perfect SUV and continued to check in afterward. We’re so happy you enjoyed the experience!

February 08, 2025

Robert and team took care of me and my 60 with great courtesy ! Thank you More

by fideliosalinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
Feb 10, 2025 -

Crest INFINITI responded

We’re so glad to hear that Robert and the team provided you with great service! Thank you for taking the time to share your experience, and we look forward to assisting you again in the future!

February 07, 2025

The service done was fine and handled the issues presented. The administration and communication were not good at all. Two stars is generous. 1st scheduled appointment was on Jan 13. I showed More

by BOB.MILFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ulysses Brown - service "advisor"
Feb 11, 2025 -

Crest INFINITI responded

We apologize for the miscommunication and delays you experienced during your visit. It’s clear that we did not meet the level of service you deserve, and we understand your frustration. We would appreciate the opportunity to address your concerns directly. Please reach out to Randy Nabors at Rnabors@vtaig.com, and he will work with you to ensure this situation is resolved. We truly value your feedback and thank you for bringing this to our attention.

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