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Crest INFINITI

Frisco, TX

4.8
1,760 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,760 reviews

November 12, 2025

If I were to ever to purchase another vehicle, it would be hard for me to go elsewhere. Thank you to Tony and the valet service for taking care of my car and bringing it back to me. More

by TONYAFLEMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 19, 2025 -

Crest INFINITI responded

Thank you for your positive feedback! We're thrilled that Tony and our team provided exceptional support and took great care of your needs. We truly appreciate customers like you and your kind words about our associates.

November 12, 2025

I took my vehicle to get serviced and addressed other system issues. Derick Pham and the staff were very friendly and attentive to my vehicle's needs, providing quick service since my vehicle was ready t More

by LAWRYZ74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DERICK PHAM
Nov 19, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience! We're delighted that our staff provided friendly and attentive service, addressing your vehicle's needs and completing everything the same day. Your satisfaction with our quick turnaround time means so much to us. We appreciate you recognizing our team's dedication to excellent service.

November 12, 2025

appears to be good and willing to assist where needed. Service mngr Randy was excellent More

by G
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy was good in getting us a loaner car and keeping us updated on service status.
Nov 19, 2025 -

Crest INFINITI responded

Thank you for your positive feedback! We're thrilled that Randy provided excellent service and that you found our team helpful. We appreciate you sharing your experience and look forward to serving you again.

November 12, 2025

I took my car in for a flat tire repair and I was told that they had reset the low tire pressure on the car and that they did not find anything on the tire. I then expressed my concern to Trevor and told More

by regarcia0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor
Nov 19, 2025 -

Crest INFINITI responded

Thank you for sharing this experience with us. We understand how important it is to feel fully confident in your vehicle’s safety—especially before a long drive. It’s completely reasonable to want clear communication and certainty about the condition of your tire, and we appreciate you taking the time to explain what happened. We’d be glad to review the repair and talk through any remaining concerns to ensure you feel comfortable with the work performed and the options available moving forward. Whenever it’s convenient, please reach out to Randy Nabors at Rnabors@vtaig.com, and we’ll be ready to assist you.

November 11, 2025

Crest Infiniti takes great care of me, Bryan always keeps me updated on the status of my vehicle along the way. I highly recommend! More

by HALEY.RUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bannister
Nov 19, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We're delighted that Bryan kept you well-informed throughout your service. Your recommendation means everything to us. Thank you for choosing Crest INFINITI!

November 10, 2025

Tony and the rest of the associates are extremely helpful. They all took care of me and my needs. More

by TONYAFLEMING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 19, 2025 -

Crest INFINITI responded

Thank you for your positive feedback! We're thrilled that Tony and our team provided exceptional support and took great care of your needs. We truly appreciate customers like you and your kind words about our associates.

November 09, 2025

Professional, caring and empathetic to your needs. They are timely and keep you posted on your vehicle. I highly recommend this establishment whether purchasing or getting your car serviced. More

by LEE.CHERYLL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler and Troy
Nov 18, 2025 -

Crest INFINITI responded

We are pleased to hear about your wonderful experience with our team. Your feedback about our professional approach and caring nature means so much to us. We understand how important it is to stay informed about your vehicle's progress, and we're glad our timely communication made a difference for you. Thank you for recommending Crest INFINITI for both vehicle purchases and service needs. We truly appreciate customers like you who take the time to share their positive experiences.

November 09, 2025

Love the car. Worst experience ever after agreeing on cost. We were running out of time to do finance to set an appointment at 9:30 the next day. Said it would ta More

by dr.dustin.bergeron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miles Means
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Nov 18, 2025 -

Crest INFINITI responded

We are sorry to hear that you feel this way about your experience, and we understand your frustration. The situation you've described is not reflective of the quality service we strive to provide. Your feedback is valuable to us and we take these concerns seriously. Please contact Myles Bates at MBates02@vtaig.com so we can address these issues directly and work toward a resolution.

November 08, 2025

Rylie was very pleasant to work with. Andy was the glue that brought the deal together. I was pressed for time on the day of purchase. I returned a week later and they reviewed all the pa More

by RRHYSLOP25
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rylie Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Crest INFINITI responded

Thank you for the positive feedback! We're glad Rylie and Andy could work together to make your purchase smooth and accommodate your schedule. Your satisfaction with our service and the paperwork review means a great deal to us. Thank you for choosing Crest INFINITI!

November 07, 2025

Great service, from start to finish. Complements to Dustin Sparhawk, who manages the valet car service - he's very professional and understands great customer service. More

by TONIA.PICCIONI
Recommend Dealer
Yes
Employees Worked With
Dustin Sparhawk
Nov 14, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We're thrilled to hear about your great experience from start to finish. Your recognition of Dustin and our valet service means so much to us. We truly appreciate you taking the time to share your positive experience at Crest INFINITI.

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