
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My sales consultant David was great. Easy financing. This is my 4th purchase from Crest. First time no issues with finance manager. Easy financing. This is my 4th purchase from Crest. First time no issues with finance manager. More
Customer service was at times exceptional and other times just fair. My vehicle was in the service center 45 days. At first, the customer service was exceptional with regular updates provided and the service just fair. My vehicle was in the service center 45 days. At first, the customer service was exceptional with regular updates provided and the service advisor went above and beyond regarding a special circumstance regarding the loner vehicle. But after about two weeks, the updates stopped and I had to call them to determine the status of repairs. The service advisor only reached out to me when I needed to provide my maintenance records for the warranty company. The valet service to return my car to me was wonderful. The loaner vehicles provided were greatly appreciated. I had to take the car back for service for the same issue two days later. When I called to tell the advisor I was bringing the vehicle back as it was having the same issue, he tried to discourage me from bringing it back stating “it just needs to re-learn your driving style.” When I got to the service center, the service was again exceptional but I was told I would be contacted with the diagnostic information later that day but again received no updates except if I called them to determine advisor. My car was at the service center 10 days. The process of returning the loaner and picking up my car was exceptional quick and easy, the staff were all professional and welcoming. More
Service manager explained me all about the services done, He also helped me quickly in rectifying the recalls on this vehicle. It was a great experice. He also helped me quickly in rectifying the recalls on this vehicle. It was a great experice. More
My service on my vehicle was great. The loaner car windows were filthy. I had to get windex to clean them, so I could see. It looked like they tried to clean with a dirty rag. The loaner car windows were filthy. I had to get windex to clean them, so I could see. It looked like they tried to clean with a dirty rag. More
Tux has been great to work with and I am sure we will be back at some point for another car in the future. thanks Tux! back at some point for another car in the future. thanks Tux! More

Welcoming environment, fast service, convenient location, good products. Stable team that works hard to build trust with customers. good products. Stable team that works hard to build trust with customers. More