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Crest INFINITI

Frisco, TX

4.8
1,249 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,249 reviews

February 23, 2025

Awesome customer service. Everyone is very polite and attentive. This is why I continue to return for my service to my vehicle. More

by ALFRED WILSON JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 25, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're so happy to hear that you’ve had great experiences with our team. Providing attentive and polite service is something we strive for, and we're glad it keeps you coming back. We appreciate your loyalty and look forward to continuing to serve you and your vehicle in the future!

February 23, 2025

My sales consultant David was great. Easy financing. This is my 4th purchase from Crest. First time no issues with finance manager. More

by CAMIB1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Clinton-Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Crest INFINITI responded

Thank you for your continued trust and for sharing your positive experience! We're thrilled to hear that David provided great service and that the financing process went smoothly. We truly appreciate your loyalty and are so glad this was your best experience yet. We look forward to assisting you again in the future!

February 23, 2025

Customer service was at times exceptional and other times just fair. My vehicle was in the service center 45 days. At first, the customer service was exceptional with regular updates provided and the service More

by TKSCDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan L. and Dustin H.
Feb 26, 2025 -

Crest INFINITI responded

Thank you for sharing your experience. We're glad that the service was exceptional at the start and that you appreciated the loaner vehicle and valet service. However, we're truly sorry that communication fell short after a certain point. We understand how frustrating this can be, and we want to make it right. Please contact Randy Nabors at Rnabors@vtaig.com, and he will ensure that your concerns are addressed promptly. We value your feedback and are committed to improving the experience for our customers.

February 22, 2025

Every time i need a service done im greeted immediately upon arrival. The customer service is on point More

by ERNESTLYONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jenkins
Feb 24, 2025 -

Crest INFINITI responded

Thank you for the great feedback! We're thrilled to hear that you've consistently received quick and friendly service when you visit. We take pride in providing top-notch customer service, and we’re glad it's making a positive impact on your experience. We look forward to seeing you again next time!

February 21, 2025

Service manager explained me all about the services done, He also helped me quickly in rectifying the recalls on this vehicle. It was a great experice. More

by RAJ_CHUNDI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We’re glad to hear that our service manager took the time to thoroughly explain the services performed and quickly helped resolve the recalls on your vehicle. We strive to ensure every customer has a great experience, and we appreciate your feedback. We look forward to assisting you again in the future!

February 21, 2025

My service on my vehicle was great. The loaner car windows were filthy. I had to get windex to clean them, so I could see. It looked like they tried to clean with a dirty rag. More

by DEBBEE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Clayton Briggs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Crest INFINITI responded

Thank you for your 5-star review and feedback! We’re glad to hear that the service on your vehicle was great, but we’re sorry to hear about the condition of the loaner car windows. That’s definitely not the standard we aim to maintain. We appreciate you bringing this to our attention, and we’ll make sure to address this issue to ensure it doesn’t happen again. We value your business and look forward to serving you in the future!

February 21, 2025

Tux has been great to work with and I am sure we will be back at some point for another car in the future. thanks Tux! More

by TRACEYU2000
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're thrilled to hear you had a great experience working with Tux. We look forward to welcoming you back whenever you're ready for your next vehicle. We truly appreciate your business and your feedback!

February 20, 2025

Welcoming environment, fast service, convenient location, good products. Stable team that works hard to build trust with customers. More

by KJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Crest INFINITI responded

Thank you for the positive feedback! We're thrilled to hear that you’ve had such a great experience with our team and services. Building trust with our customers is a top priority, and we’re glad to see that reflected in your experience. We look forward to serving you again!

February 19, 2025

Very good work by service advisor. Work was finished in a timely manner as well. More

by reaton100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 20, 2025 -

Crest INFINITI responded

Thank you for the great review! We're so glad to hear that our service advisor took good care of you and that the work was completed on time. We always aim to provide efficient and quality service, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future!

February 19, 2025

Blake Jenkins was incredibly helpful throughout the process to make it as smooth and easy for me. Quick service time as well. More

by KATIESEMPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jenkins - service
Feb 20, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that Blake Jenkins was able to make the process smooth and easy for you, and that the service time was quick. We appreciate your feedback and look forward to serving you again in the future!

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