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Crest INFINITI
Frisco, TX
1,095 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,095 reviews
December 08, 2020
Crest Infiniti service department has mastered the process of delivering high quality, convenient best-in-class service. I wish you the best staying at the top!! process of delivering high quality, convenient best-in-class service. I wish you the best staying at the top!! More
by asmuhanna
Employees Worked With
Chris Stephenson
December 06, 2020
My service advisor John Chavez was great! He was in constant contact with us the entire time as the technician was troubleshooting several options for my vehicle. constant contact with us the entire time as the technician was troubleshooting several options for my vehicle. More
by INFINITI Q50
Employees Worked With
John Chavez
December 05, 2020
The dealership is clean, staff are friendly. They are efficient in keeping up with your vehicle’s service needs. They are not difficult to deal with when purchasing a vehicle. efficient in keeping up with your vehicle’s service needs. They are not difficult to deal with when purchasing a vehicle. More
by Something else
Employees Worked With
December 01, 2020
Service advisor, Casey Little was exceptional!! Always goes out of her way to make the service experience a little easier. Great job to everyone at Crest. goes out of her way to make the service experience a little easier. Great job to everyone at Crest. More
by Jfrench
Employees Worked With
Casey Little
November 14, 2020
Great place to have your Infiniti worked on, have had 2 vehicles worked on there, knowledgable, friendly and is very clean and comfortable to wait on your vehicle. vehicles worked on there, knowledgable, friendly and is very clean and comfortable to wait on your vehicle. More
by RL
Employees Worked With
John Chavez, Joshua Khan
November 03, 2020
david in the valet service was excellent. He was professional and courteous. eddie in service was knowledgeable and professional. we appreciated the calls updating the status of our car and lettin professional and courteous. eddie in service was knowledgeable and professional. we appreciated the calls updating the status of our car and letting us know the car was on the way to our house. More
by mr.spiker
Employees Worked With
eddie hardaway, david (in valet service)
October 22, 2020
They are extremely slow at everything they do. The average time for an oil change is 3 hours, to check a battery is 2 days, and this last time to change a tire and do a rotation was 4.5 hours. They average time for an oil change is 3 hours, to check a battery is 2 days, and this last time to change a tire and do a rotation was 4.5 hours. They always lie and say it will only take an hour and a half so I decide to wait. Then they waste my entire day and they don’t communicate with you on timelines either. I always have to be the one to follow up with them. Terrible customer service. More
by Amanda.hackler-roy
Employees Worked With
Troy Dunn
October 16, 2020
John Chavez and the service department were excellent to work with and very efficient getting my car serviced well ahead of my expectations. Thank you work with and very efficient getting my car serviced well ahead of my expectations. Thank you More
by Floyd
Employees Worked With
John Chavez
October 13, 2020
Casey Little was my service advisor today. First of all she was very friendly and knowledgeable. She kept me informed of the progress of my vehicle and I will ask for her again she was very friendly and knowledgeable. She kept me informed of the progress of my vehicle and I will ask for her again More
by Virginia
Employees Worked With
Casey Little
