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Crest INFINITI

Frisco, TX

4.8
1,246 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,246 reviews

January 26, 2025

Dealership was clean & nice. We were there after 5, so wish there were snacks available. Both restaurant & snack bar were closed. More

by HOPE5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Onstott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're glad you found the dealership clean and nice. We appreciate your suggestion regarding snacks, and we'll definitely consider it for future visits. Thanks again, and we hope to see you soon!

January 25, 2025

Great customer service. Got all my concerns addressed. I would recommend. Will be back when I'm ready for another vehicle. More

by CHENEVERT66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony brown
Jan 27, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that all of your concerns were addressed and that you were happy with the service. We look forward to welcoming you back when you're ready for your next vehicle!

January 25, 2025

Great service. I loved the valet pick up and drop. Super convenient. Very courteous and professional team. Kept me updated at all times. Thank you Dustin for the l More

by ASHISHGUPTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin (loaner cars)
Jan 27, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our valet pick-up and drop-off service. It's great to know that our team, especially Dustin, was able to keep you updated and assist with the loaner. We truly appreciate your feedback and look forward to serving you again in the future!

January 25, 2025

I don’t understand why this dealership charges $245 for installing a cabin air filter. I can purchase a filter for $30 or less and install it in about 2 minutes. More

by texaskeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jan 27, 2025 -

Crest INFINITI responded

Thank you for your feedback! We understand your concern, and we strive to provide transparency with our pricing. If you'd like to discuss this further, please don't hesitate to reach out!

January 25, 2025

I appreciate my service managers and Techs taking care of my vehicles as they know how picky I am. (The detailing crew needs an overhaul, it has not been the same in a long time). Trevor, Randy, Blake. Rich More

by CEHOSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Crest INFINITI responded

Thank you for your feedback! We're happy to hear that Trevor, Randy, Blake, Richie, and the team have been taking good care of your vehicles. We understand the importance of detailing and will pass your comments along to the team for improvement. We truly appreciate your loyalty and look forward to continuing to meet your needs!

January 25, 2025

Service was good as usual. Nathan Laveau was outstanding. Courteous car was waiting for me, repairs were done on time, and the checkout process was quick and simple. More

by JOHNVEYHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Laveau
Jan 27, 2025 -

Crest INFINITI responded

Thank you for your feedback! We’re glad to hear that Nathan Laveau provided outstanding service and that your experience was smooth from start to finish. We truly appreciate your continued trust in us and are happy we could meet your expectations. We look forward to serving you again soon!

January 25, 2025

The person who greeted me when I pulled in was very nice. Blake was very personable. He and his team did a great job. The gentleman who checked out and in my loaner car was very nice. Great experience! More

by schill3174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jenkins
Jan 27, 2025 -

Crest INFINITI responded

Thank you for your kind words! We’re so glad to hear that Blake and our team provided you with great service and that your experience was a positive one. We’ll be sure to pass along your compliments to everyone involved. We look forward to serving you again in the future!

January 25, 2025

Tony is great to work with and the overall experience has definitely improved from when I first had service performed on my Infiniti 4 years ago. More

by ROXANE.MULENEX
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Crest INFINITI responded

We're thrilled to hear that your experience has improved over the years, and we're grateful for your continued trust in our service team. Tony truly values building strong relationships with our customers, and we're glad he was able to assist you! Thank you for sharing your feedback, and we look forward to providing excellent service for many years to come.

January 25, 2025

Jeannie and all other members were very kind and helpful. It was one of the most pleasant purchasing experience. More

by Heeryang Daniel Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perla Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We’re so glad to hear that Jeannie and the team were able to make your experience pleasant and helpful. Providing exceptional customer service is our top priority, and it's great to know we succeeded in making your purchase enjoyable. We appreciate your business and look forward to serving you again in the future!

January 24, 2025

Great service experience and the staff was friendly and professional. The waiting area was clean, spacious, and very comfortable. More

by DJRKBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
Jan 27, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're thrilled to hear that you had a great service experience with us. We pride ourselves on providing a friendly and professional environment, and it's wonderful to know you felt comfortable in our spacious waiting area. We look forward to serving you again in the future!

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