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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,697 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,697 reviews

October 29, 2025

Excellent customer service! ! From the moment you pull up the customer service is excellent! Perfect! More

by dom_nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Moeler
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October 29, 2025

Brought car in for Zaktek service. Was told service would take 6 hours but they were done sooner. More

by LEEBRAM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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October 26, 2025

This was our first experience with Crest Infiniti. The experience was great. The staff was very friendly, accommodating and professional. Guillermo Murguia, our Sales Consultant was excellent! He pa More

by gdm1623
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs. Cadenhead
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Oct 29, 2025 -

Crest INFINITI responded

We greatly appreciate your wonderful feedback about your first visit with us. It brings us joy to hear that our team provided you with such a positive experience through their friendly and professional approach. We are especially pleased that Guillermo made your journey from initial consultation to final purchase so smooth and comfortable with his patient guidance. Your recommendation means the world to us, and we look forward to serving you again in the future. Welcome to the Crest INFINITI family!

October 25, 2025

Service Advisor kept me informed and they got me out in a very reasonable time. More

by TPFALLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Luke
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Oct 28, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your positive experience. Your feedback about staying informed throughout the process and the efficient service timing means so much to our team. We strive to provide clear communication and timely service, and it's wonderful to know we met your expectations. Thank you for choosing us and for taking the time to share your experience.

October 23, 2025

Quality service - Friendly staff - Easy to schedule appointments and make changes if needed. Good service! More

by nathan.jennings.chf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ulysses Brown
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Oct 28, 2025 -

Crest INFINITI responded

Your feedback is incredibly valuable to us. We are delighted to hear about your positive experience with our team and services. It means so much to know that you found our staff welcoming and helpful, and that we made it convenient for you to book and adjust your appointments as needed. Providing excellent service is what we strive for every day at Crest INFINITI, and your kind words let us know we are meeting that goal. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care.

October 23, 2025

Troy, my service advisor really knew how to work with my issue and was awesome!! More

by mismanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy from Service
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Oct 28, 2025 -

Crest INFINITI responded

Thanks for sharing your wonderful experience with us! We're thrilled to hear that your service advisor provided exceptional support and truly understood how to address your concerns. It's fantastic to know that you felt well taken care of throughout your visit. Your positive feedback means so much to our team, and we're grateful for customers like you who take the time to recognize outstanding service. We look forward to continuing to provide you with the same level of excellent care in the future.

October 23, 2025

Service was great, and the service advisor and the cashier area understood when I needed to get my car so that I could leave town due to a family situation that was not expected. More

by RFOX912
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our service team. It means so much to us that our service advisor and cashier team were able to accommodate your urgent needs during such an unexpected family situation. We understand how important it is to be flexible and responsive when our customers face personal emergencies. Your kind words about the quality of service you received truly brightens our day. Thank you for taking the time to share your positive experience - it helps us know we're on the right track in providing compassionate and efficient service to our valued customers.

October 22, 2025

Just had an oil change and from start to finish service was quick and very good. More

by BAVIE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in service
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Oct 27, 2025 -

Crest INFINITI responded

Your review is appreciated! We are thrilled to hear that your oil change experience with us was both quick and excellent from beginning to end. Your feedback means so much to us and reinforces our commitment to providing efficient, high-quality service. We look forward to taking care of your vehicle needs again in the future.

October 22, 2025

Everyone was very friendly and they made the process of car buying, which I usually dislike, a very pleasant one. More

by JSFALCON09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Crest INFINITI responded

We sincerely value your wonderful feedback! It brings us great joy to know that our team's friendly approach made your car buying experience so pleasant. We understand that purchasing a vehicle can often feel overwhelming, so we're thrilled that we could transform that process into something enjoyable for you. Your kind words about our team's welcoming nature truly mean the world to us. Thank you for choosing Crest INFINITI and for taking the time to share your positive experience!

October 20, 2025

Service Tech was great. The work took too long to be completed. Not happy with being charged a service fee on using Credit Cards!! More

by RMCCOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
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Oct 27, 2025 -

Crest INFINITI responded

We are grateful to hear that our service technician provided you with great support. We understand your frustration regarding the time it took to complete the work and your concerns about the credit card service fee. Your feedback helps us identify areas where we can improve our processes and communication about our policies. We truly value your business and appreciate you taking the time to share your experience with us.

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