Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest INFINITI
Frisco, TX
1,169 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care.
As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area.
If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars.
On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,169 reviews
Verified Customer
February 07, 2025
The service done was fine and handled the issues presented. The administration and communication were not good at all. Two stars is generous. 1st scheduled appointment was on Jan 13. I showed presented. The administration and communication were not good at all. Two stars is generous. 1st scheduled appointment was on Jan 13. I showed up but "oops we don't have a loner for you". "I'll call you later today or in the morning when I get one lined up" - no call. I rescheduled and dropped the car at 10 AM on Feb 3rd. Simple service: ZAKTEK, oil change and door lock repair. Inspection added engine filter changes. Next day I hadn't heard anything but at about 1PM the on-line tracker said service was done & on to "final touches". At 3PM I called to check on the car (trying to avoid driving up in rush hour traffic). Reception couldn't get hold of ANYONE in service! I had to leave a message. Got a call about 4. The check out procedure was fine. More
by BOB.MILFORD
Employees Worked With
Ulysses Brown - service "advisor"
February 03, 2025
Crest is simply the best dealership with great service, see Troy Dunn for outstanding service. see Troy Dunn for outstanding service. More
by LEEHERCULEES
Employees Worked With
February 03, 2025
Service at Crest has been so good 28 months or so. I’ve had the same service manager and I really feel like he looks out for me and ensures my car gets the right care. I had an issue after the last se I’ve had the same service manager and I really feel like he looks out for me and ensures my car gets the right care. I had an issue after the last service: my car started making a noise intermittently. Then it got more frequent. Tony made sure the issue was fixed. More
by SHARONRO123
Employees Worked With
Tony Brown
February 03, 2025
John was helpful and I appreciated the upfront manner in which be negotiated with me. There are no tricks or last minute changes. He made an offer I countered and we found some mutual ground. which be negotiated with me. There are no tricks or last minute changes. He made an offer I countered and we found some mutual ground. More
by Scott.chatley
February 02, 2025
As always I was showered with great customer service by Tony. He is such a joy and a great employee to have on your service team. YOU ROCK TONY. Thanks for always honoring my warranty without drama and c Tony. He is such a joy and a great employee to have on your service team. YOU ROCK TONY. Thanks for always honoring my warranty without drama and confusion. More
by kystarling
Employees Worked With
Na
February 02, 2025
Service manager called me and said he wanted my buisness and wanted to make me happy. That was a first in a while for somebody to say that to me. He got my buisness back by treating me right. I will be back and wanted to make me happy. That was a first in a while for somebody to say that to me. He got my buisness back by treating me right. I will be back most businesses don't do that. More
by HEALYPATTY
Employees Worked With
