Covert Ford of Austin

Eiji was very helpful in helping me select the "just right for me" vehicle. I told him how much I wanted to pay for the vehicle and he went to work to see if there was a match. No awkward haggling out right for me" vehicle. I told him how much I wanted to pay for the vehicle and he went to work to see if there was a match. No awkward haggling outside of the one offer. He made it happen. All the time, he and some of the other staff (Jason Whited) were incredibly friendly. Truly, I felt as though they were helping me find the right vehicle, and NOT trying to sell me something. Great experience! More

The experience that I had at this dealership was fantastic. Although I already knew which car I wanted, Eiji was very quick and friendly in the sale of the car and made the buying experience extreme fantastic. Although I already knew which car I wanted, Eiji was very quick and friendly in the sale of the car and made the buying experience extremely pleasant. I am extremely pleased with my experience here and would reccomend others to buy from here. More

I have never owned a Ford product. This was my first experience in purchasing a Ford truck at your dealership. Thanks for making my truck purchase a smooth process. experience in purchasing a Ford truck at your dealership. Thanks for making my truck purchase a smooth process. More

I had an overall good experience with Eiji Evans. He is professional, personable and easy to work with. He even delivered the vehicle in person which was a nice touch. I would buy from him again. professional, personable and easy to work with. He even delivered the vehicle in person which was a nice touch. I would buy from him again. More

Eiji Evans made our car buying experience easy and enjoyable. He searched the entire state of Texas for the exact model and color of car we wanted and found it. Not only did he find the exact car we enjoyable. He searched the entire state of Texas for the exact model and color of car we wanted and found it. Not only did he find the exact car we wanted but he was able to beat every other Ford dealer in the area. He delivered the car within two days and sealed the deal. We will never shop anywhere else for a car again, Eiji and Covert Ford have our business from now on. We highly recommend Covert Ford and Eiji Evans for all your new car purchases. More

Eiji Evans worked with me through the purchasing process for the Ford Fusion Energi over long distance and informed me as soon as the car arrived. He and the sales manager Chris told me about the TADA rule for the Ford Fusion Energi over long distance and informed me as soon as the car arrived. He and the sales manager Chris told me about the TADA rule that forbid Sterling McCall dealership from keeping my deposit and helped me get my deposit back and use it to purchase my car. Eiji Evans is very friendly and helpful and was very responsive to my questions. I felt that he was very honest with me and sincere. It was a good buying experience and I would do business with him again. More

Eiji Evans provided outstanding customer service. His demeanor was calm and not aggressive. Never did I feel rushed into making a decision. I felt very comfortable working with him as he was straight f demeanor was calm and not aggressive. Never did I feel rushed into making a decision. I felt very comfortable working with him as he was straight forward and friendly. Purchasing a new car can be a harrowing experience, but that was not the case with Mr. Evans. If you want a good experience in buying a car, give him a chance to see what he can do for you. More

I have been very patient in searching for a "NEW" truck for quite a while. I found Covert Ford on the internet and connected with Frank Ayala - eBay internet sales Manager. Frank was personable "NEW" truck for quite a while. I found Covert Ford on the internet and connected with Frank Ayala - eBay internet sales Manager. Frank was personable, extremely helpful and went "over and above" to locate the very, very specific truck model I was interested in. Frank provided the depth of knowledge and plenty of detailed Ford truck information I requested. Frank and the Covert Team were able to meet my price and expectations from a thousand plus miles away that my home state just could not beat! Frank coordinated and promptly got me from the airport to the VERY busy COVERT dealership. My new truck was right up front and paperwork was a breeze. Frank introduced me to Paul Roberge of the finance dept. I liked the fact that Paul was detail-oriented, very thorough and made this usually uncomfortable side of vehicle buying very straight forward. Paul answered my long list of questions clearly and always backed his information with paper to prove his statements. Paul made sure that Frank was an integral part of our discussions and this transition was seamless. Upon completion of finance, Frank had his Sync Specialist, Jason Whited teach me about all the "techie" features of my new truck. He was able to get the truck to link with my phone, tweak the stereo for optimal sound and was very knowledgeable about the Ford line of products. To round out the buying experience, Frank introduced me to the general manager, Mr. Kenny Covert. He appeared to be very interested in my buying experience and was very receptive to my responses about my interactions with his team and his dealership. Now I understand why this dealership has been around 100+ years and is one of the top Ford truck dealers around. I enjoyed the drive back home and was wowed at how great my F-150 drives and all the creature comforts it had to offer. From a seasoned Chevy guy - Ford... you hit it out of the park! More

This was my first vehicle purchase. Mr. Evans took the time to explain the vehicle, setup test drives, and even allowed an overnight demo. I was looked after with great courtesy when it came to price and time to explain the vehicle, setup test drives, and even allowed an overnight demo. I was looked after with great courtesy when it came to price and respect when it came making the final decision. I would recommend Covert ford, but I would highly recommend Mr. Evans for your next ford purchase. More