Covert Ford of Austin

I went in with the thought in mind of exploring vehicles, and possibly ordering one. We were met at the door by Trevor, and he went above and beyond, despite it being 106++ outside. He pulled a few vehicle and possibly ordering one. We were met at the door by Trevor, and he went above and beyond, despite it being 106++ outside. He pulled a few vehicles around for us to look at, and we ultimately ended up leaving with a vehicle that fit our needs exactly. All of the staff we came into contact with were extremely friendly, knowledgeable, and went "above and beyond". More

David Mekhail did a great job and found the perfect SUV for me! Thank you so much! for me! Thank you so much! More

Randy Davis is incredible. So very helpful. Great experience! Thank you! Very satisfied with my new truck! So very helpful. Great experience! Thank you! Very satisfied with my new truck! More

it was a great experience and Adam ( salesman ) is great, he convince to me buy 2 car. he convince to me buy 2 car. More

Great customer experience // service was good. Quik responds upon arrival was attended quick. Thank You Robert Quik responds upon arrival was attended quick. Thank You Robert More

I am very happy with the dealership they went out of there way to put me and my wife in a very nice car. I will always recommend them to friends and family. there way to put me and my wife in a very nice car. I will always recommend them to friends and family. More

Josh Dawkins has been awesome to work with! I would recommend to others to contact him when purchasing a new vehicle I would recommend to others to contact him when purchasing a new vehicle More

I found this vehicle at 12 pm on Saturday and by 6 pm I was leaving the dealership with it. Easy as could be was leaving the dealership with it. Easy as could be More

Had my vehicle for 2 weeks! ! No loaners available which is not what we were told the situation would be when purchased our licoln navigator. Gave me back my car FILTHY !! And ! No loaners available which is not what we were told the situation would be when purchased our licoln navigator. Gave me back my car FILTHY !! And 1 of the problems it came in with is still not fixed. I will never buy another ford licoln again More

Terrible communication and support. I was told my new tires were in stock so I took my vehicle in for service in the morning. I explained I needed the vehicle back by 4pm to pick up m I was told my new tires were in stock so I took my vehicle in for service in the morning. I explained I needed the vehicle back by 4pm to pick up my child from daycare. Around 12:30pm they texted me about some other services they recommended as they were finishing the tire install. I agreed to do the additional services as long as they could still be done by 4pm. Response was sure not a problem. At 3:30pm they messaged me that the tires were not in stock and they would not be dileverd until around 5pm. Tried calling, texting, and asking the receptionist to manually deliver a message with no response till after 4pm. I ended up having to rent a car on my own to pick up my child from daycare and picked up my vehicle the next day. I understand supply chain and part availability can be an issue but there is no excuse for such poor communication. More