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Covert Ford of Austin

Austin, TX

4.0
542 Reviews

11514 Research Boulevard

Austin, TX

78759

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542 Reviews of Covert Ford of Austin

August 26, 2023

After two trips with my van to resolve transmission issues and being charged over 7 thousand dollars I had to take it elsewhere for repair More

by GUY.SUNCITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Earl, Christian Carrasco
August 25, 2023

All different personnel interactions were positive. All very informed. Very courteous and patient. Will visit for next truck. More

by MUNDERWOOD55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
August 25, 2023

Great sales team… they get you in and out quickly and efficiently. They don’t waste your time More

by radtke13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Montgomery
August 25, 2023

Very professional service from Lora Priem. I had my car towed in on a Friday morning and it was finished my Monday afternoon. Lora answered all of my text questions very quickly. Great serv More

by Susan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lora Priem
August 25, 2023

Shannon and the Covert team were fantastic. We had been looking for a reasonably priced, low mileage used Ford Transit for more than a year. They worked with us on price out the door with our t More

by billjsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Jose
August 25, 2023

Thank you so very Anthony, you score a perfect 5. Thanks again sir. The power steps are perythe bed cover is perfect Thanks x2 More

by TCHILDRESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
August 25, 2023

As soon as I came there, I was immediately guided to a line were the girl who attended me checked my problem, solved it and sent away! She was kind, practical and fast! Thanks!!! More

by Nara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember her name!
August 25, 2023

always a pleasure. went above and beyond in processing warranty claim. made sure we weren't out of pocket. Cause and effect. Good Service equals loyal customers. More

by BRYANTEEPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Duquette
August 25, 2023

the covert team very professional. I am very happy for my car had maintenance yesterday. Thank you very much!! More

by LUCYG08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Carrasco
August 25, 2023

The gentleman I worked with, Earl, was incredible. Was very transparent about what the service center was capable of and what the turn around time would be. He then was instrumental in getting my car More

by HERNANDO_RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Hines
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