Courtesy Subaru
Rapid City, SD
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61 Reviews of Courtesy Subaru
Courtesy Subaru service department has always been first class with regards to polite customer service and going the extra mile. Last time I was in for a recall issue they determined I had picked up a bolt class with regards to polite customer service and going the extra mile. Last time I was in for a recall issue they determined I had picked up a bolt in a tire and it was leaking. Then they fixed it for free. I was pretty shocked and very grateful. More
Very accommodating staffs. No hassle in the process of purchasing the car. Superb service department. Public notary available in the dealership free of charge. Immediate response to inquiries. purchasing the car. Superb service department. Public notary available in the dealership free of charge. Immediate response to inquiries. More
Knowledgeable sales people work here. Can tell you anything you want to know about the vehicle you want. Subaru is the best, this is my third one anything you want to know about the vehicle you want. Subaru is the best, this is my third one More
Pet friendlyOur salesman, Dexter, worked very hard to Pet friendly Our salesman, Dexter, worked very hard to explain differences between the different models so that we could make an educated choice that Pet friendly Our salesman, Dexter, worked very hard to explain differences between the different models so that we could make an educated choice that would work best for us . More
Courtesy Subaru was a smart choice for us. Ryan is a knowledgeable sakes rep and the business office and service departments were excellent and efficient. knowledgeable sakes rep and the business office and service departments were excellent and efficient. More
Courtesy Subaru Service Department is Wonderful! After being a Honda family for many years, we bought our first Subaru 9 years ago. We’ve never looked back! We get all of our maintenance here and are After being a Honda family for many years, we bought our first Subaru 9 years ago. We’ve never looked back! We get all of our maintenance here and are very pleased. Friendly, helpful and prompt always! More
look close Dexter, "Quality, family business", "40 years in business", "I've been with them for over 10 years", "all about customer service". I looked at a 2017 Dexter, "Quality, family business", "40 years in business", "I've been with them for over 10 years", "all about customer service". I looked at a 2017 LTZ for my father-in-law and was told it was "clean", "pristine", "a spotless CARFAX", "never been damaged". My family drove 300 miles based on my recommendation that this was a quality vehicle. At the very last moment after all the paperwork was done, just before writing the check, he slides a disclosure of HAIL DAMAGE in to be signed. Roof was beat to &%$#. The pictures are APPALLING. I wish I could share them here. The most DISHONEST representation I have ever seen. BUYER BEWARE you are going to have to do your homework. More
"Exemplary service" Thank you for the outstanding service from your Service Dept. in repairing my wheel stud. I will be a returning customer! Thank you again for everythi Thank you for the outstanding service from your Service Dept. in repairing my wheel stud. I will be a returning customer! Thank you again for everything! More
Poor sales follow through and service Do not return calls or put any effort into making a sale happen. Disappointed. Will not be buying a car from this dealer in the future. Do not return calls or put any effort into making a sale happen. Disappointed. Will not be buying a car from this dealer in the future. More
Engine Rebuilt, Died less than 500 miles later Even 1 star is generous for this dealership. I've had wonderful experiences at other Subaru dealers. I broke down while on a road trip, they rebuilt Even 1 star is generous for this dealership. I've had wonderful experiences at other Subaru dealers. I broke down while on a road trip, they rebuilt my engine and I got less than 500 miles before the engine completely blew. They absolutely would not work with me on the bill and handled it extremely poorly (lying and not returning calls). More