Courtesy Subaru
Rapid City, SD
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65 Reviews of Courtesy Subaru
I was told I would be able to place a deposit to reserve a vehicle. I alerted other dealerships I was working with so as not to waste their time. Courtesy sold the car I was supposed to have reserved. No I’ a vehicle. I alerted other dealerships I was working with so as not to waste their time. Courtesy sold the car I was supposed to have reserved. No I’m stuck back at square one. Not even a “courtesy” call from anyone. Do not do business here. They will waste your time. More
Both sales & service are great. I got help getting an extended warranty which had expired. Plus the service department staff are always friendly, courteous, helpful, & service is fast. Been going to th extended warranty which had expired. Plus the service department staff are always friendly, courteous, helpful, & service is fast. Been going to the dealer for a long time. Really appreciate way I'm treated plus staff treats my dog so well when he comes along for Sube servicing! More
Courtesy not only has the BEST customer service they ALWAYS go out of their way to do everything they can to provide me with excellent customer service. I LOVE my outback and will buy another when the ALWAYS go out of their way to do everything they can to provide me with excellent customer service. I LOVE my outback and will buy another when the time comes, and I will ALWAYS buy my Subaru's from Courtesy! BRAVO to the service department that totally spoil me every time! More
My husband and I were traveling, in a 32’ motorhome and towing our Subaru Outback, when he lost his key fob. Jamison, in the parts department was so kind and helpful. He ordered the replacement fob, walk towing our Subaru Outback, when he lost his key fob. Jamison, in the parts department was so kind and helpful. He ordered the replacement fob, walked me through what paperwork was needed to program the new fob, and even tried to help direct us with regards to where we could park our rig. The fob came in two days later, exactly when he said it would. The service department even got us in a day ahead of our scheduled appointment. They programmed the new fob and got us in and out within 45 minutes. Being tired from traveling, moving, and adapting to towing a car behind our new motorhome, we were grateful for this seamless experience. Thank you Courtesy Subaru. More
Courtesy Subaru service department has always been first class with regards to polite customer service and going the extra mile. Last time I was in for a recall issue they determined I had picked up a bolt class with regards to polite customer service and going the extra mile. Last time I was in for a recall issue they determined I had picked up a bolt in a tire and it was leaking. Then they fixed it for free. I was pretty shocked and very grateful. More
Very accommodating staffs. No hassle in the process of purchasing the car. Superb service department. Public notary available in the dealership free of charge. Immediate response to inquiries. purchasing the car. Superb service department. Public notary available in the dealership free of charge. Immediate response to inquiries. More
Knowledgeable sales people work here. Can tell you anything you want to know about the vehicle you want. Subaru is the best, this is my third one anything you want to know about the vehicle you want. Subaru is the best, this is my third one More
Pet friendlyOur salesman, Dexter, worked very hard to Pet friendly Our salesman, Dexter, worked very hard to explain differences between the different models so that we could make an educated choice that Pet friendly Our salesman, Dexter, worked very hard to explain differences between the different models so that we could make an educated choice that would work best for us . More
Courtesy Subaru was a smart choice for us. Ryan is a knowledgeable sakes rep and the business office and service departments were excellent and efficient. knowledgeable sakes rep and the business office and service departments were excellent and efficient. More
Courtesy Subaru Service Department is Wonderful! After being a Honda family for many years, we bought our first Subaru 9 years ago. We’ve never looked back! We get all of our maintenance here and are After being a Honda family for many years, we bought our first Subaru 9 years ago. We’ve never looked back! We get all of our maintenance here and are very pleased. Friendly, helpful and prompt always! More