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Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.8
4,565 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,565 reviews

June 05, 2024

The interest is very high, the guarantee is very poor, they only want to sell, they don't care if you lose a lot of money. More

by gilbertogilamway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Montez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us. We're truly disappointed to hear about your experience. At Courtesy Chevrolet, we strive to ensure our customers receive the best service and value. We would like the opportunity to address your concerns directly. Please reach out to me directly so we can work towards a resolution. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 05, 2024

Bob in Service is EXCELLENT! I purchased my Trail Boss there in 2021 and have loved it! We’ve purchased 5 SUVs from Courtesy in the last 15 years! More

by PhoenixHappyTraverseFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience! We are thrilled to hear that you are loving your Trail Boss purchased from us in 2021. Bob will be delighted to hear your kind words. We truly appreciate your continued loyalty and trust in Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, over the years. If you ever need anything in the future, feel free to reach out. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 03, 2024

Great service in reviewing vehicle’s prior to purchase and during the delivery process. Garrett did a great job. More

by gary.lasham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett Gaffney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience during the vehicle review and delivery process at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley, Gary! We appreciate your kind words about Garrett's great service. We look forward to assisting you again in the future and thank you for choosing us. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 01, 2024

Great experience as always. Montana kept me updated and was honest about the cost. Got my car back pretty quickly. More

by Bea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montana Henson
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Jun 04, 2024 -

Courtesy Chevrolet responded

Thank you, Bea, for sharing your positive experience with us at Courtesy Chevrolet on DealerRater. We are thrilled to hear that Montana provided you with excellent service by keeping you updated and being transparent about the costs. We strive to provide efficient and honest service, and we appreciate your feedback. We look forward to serving you again in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 31, 2024

Typically it’s been a good experience, this time was not so. Due to a nationwide shortage of a part I was told, took many calls for someone to help me a little bit Further to get the part. More

by Sjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Montez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louie ?
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Jun 03, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and we're disappointed to hear about the challenges you faced during your visit. Please know that we are committed to providing the best service possible and we would like to work with you to ensure a more positive outcome in the future. Feel free to reach out to us at Courtesy Chevrolet so we can address your concerns. Thank you again for bringing this to our attention. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

May 31, 2024

Happy with the transaction and service. Made us a great deal and we look forward to our Chik fil a lunch gift card More

by ljmiller2223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Roulier
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Jun 03, 2024 -

Courtesy Chevrolet responded

Thank you for the positive feedback! We're thrilled to hear you were happy with your transaction and service at Courtesy Chevrolet. a family-owned and operated Chevy dealer in the valley since 1955. We look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 25, 2024

Fantastic service drive experience. Recommend dealership for service and sales. Thank you See ya next tine More

by nelsmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seainn Hendricsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
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May 28, 2024 -

Courtesy Chevrolet responded

Thank you for the positive review! We appreciate your recommendation for both service and sales at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley. We look forward to seeing you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 25, 2024

Courtesy Chevrolet is great dealership . Happy with my recent Service Wxperience. Great customer service. Thank tiu More

by halmiles61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Montano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seainn Hendricsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas Reynolds, Montana Henson, Brian Melendez
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May 28, 2024 -

Courtesy Chevrolet responded

Thank you for your kind words! We are delighted to hear that you had a great experience with Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. Our team prides itself on providing top-notch customer service, and we are glad it reflected in your recent visit. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future or hearing about your positive experience. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

May 24, 2024

No oil change should take 2-1/2 hours. Especially when I made an appointment. Then to get in my truck after I was told it was ready to go. To find the paper floor mat and the plastic cover More

by c.h.shipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on list
Report | Print
May 26, 2024 -

Courtesy Chevrolet responded

Thank you for your feedback. We do appreciate your patience for the extended wait that you encountered. At Courtesy Chevrolet we strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

May 20, 2024

Very friendly, caring and very professional. I felt they were interested in getting me a deal done. Would go there again. Recommend dealership to my friends. More

by g-sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shola Ogunjobi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Roulier
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May 21, 2024 -

Courtesy Chevrolet responded

Thank you, Sam, for your positive review and for trusting Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley, with your business. We are delighted to hear that you had a friendly and professional experience with us. We appreciate your recommendation and look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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