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Courtesy Chevrolet

Phoenix, AZ

4.7
4,581 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,581 reviews

July 11, 2024

There was no continuity in service. I was contacted by number of people who were unaware of the conversations I had with the previous people. I ultimately declined to take the vehic More

by philiphantel
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Musick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Barrios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your experience with us here at Courtesy Chevrolet, Philip. I have been trying to reach out about your deposit as it has not been lost. Please contact me at your earliest convenience for a full refund of your deposit. Sincerely, Luis Becerra General Sales Manager lbecerra@courtesyauto.com

July 10, 2024

Everyone at Courtesy was great . We were treated very well!! We will definitely recommend to our family and friends! More

by Dallas R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gruwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jul 10, 2024 -

Courtesy Chevrolet responded

Thank you, Dallas, for your kind words and recommendation! We are thrilled to hear about your positive experience at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your support and look forward to welcoming your family and friends. See you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 29, 2024

Definitely the place for finding a vehicle. If they say it, They will do it. Jesus was a great sales person and hector was very helpful in financing. Thank you Courtesy. More

by Larafabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Bastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! We are thrilled to hear about your positive experience with finding a vehicle and our team members, Jesus and Hector. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

Jul 02, 2024 -

Larafabby responded

Definitely, it is a place where I 100% recommend purchasing your new or used car, the staff is very well trained, they try in the most friendly way to get you in walking and out driving 👍👍👍👍🚗🚗🚗🚗🚗🚗🚗🚗,(El señor Jesús , Héctor y mañager 100%

June 27, 2024

Good service nice professional people, very helpful and and they went above and beyond. Thanks guys!! More

by Marianegrete1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ OLIVERA
Jun 27, 2024 -

Courtesy Chevrolet responded

Thank you for the fantastic review! We are thrilled to hear that you had a great experience at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Our team takes pride in providing excellent service, and we're delighted that we could exceed your expectations. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 25, 2024

This is worst experience I have ever had. They left me without a car a week before Christmas. THEY KEPT SAYS THEY WERE WORKING ON MY DRIVERS WINDOW. MY WINDOW STILL LEAKS. I GET WET WHEN WHEN More

by pdee1300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ED, Ivan Torres
Jun 27, 2024 -

Courtesy Chevrolet responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

June 18, 2024

As always I'm discontent or half satisfied with this Chevrolet Auto Dealership. This time around I went for a motor oil change, door hinges cracked (cover by Ally warranty), two nails in the same tire t More

by enriqueaislas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Montana Henson
Jun 20, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us, Enrique. We understand your concerns and appreciate you taking the time to provide details about your recent experience with us at Courtesy Chevrolet. I will share your feedback with our team and we will address this matter internally. If there is anything else you would like to discuss about your experience, please feel free to contact me directly. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

June 18, 2024

Seven weeks have passed since I sold my vehicle to Johnny Brown at Courtesy Chevrolet, and although I've been assured multiple times they're "doing all [they] can" to "expedite" my ~$2200 equity payment, the More

by julia.cbjnperez
Recommend Dealer
No
Employees Worked With
Johnny Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Courtesy Chevrolet responded

Thank you for providing us with your feedback about your experience with us here at Courtesy Chevrolet. We have been trying to get into contact with you but, all of our calls have gone unanswered. We have had your check at the dealership since June 6th and have been trying to reach you to either schedule a time for you to come in and pick up the check or to get the address you would like us to mail the check to. Please contact me at your earliest convenience to discuss this further. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 17, 2024

Marty in Fleet service is awesome. Schedules service promptly and follows up with updates as needed. More

by mrkleen57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Liddel
Jun 18, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley, we appreciate your positive feedback on Marty in Fleet service! We're glad to hear that Marty provided prompt scheduling and timely updates. We look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 16, 2024

We had a very good experience buying a car from Courtesy. From the sales team to the finance department they were knowledgeable and courteous throughout the whole process. I would highly recommend More

by woodsgarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Torres
Jun 18, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955! We're thrilled to hear about your positive experience with our sales and finance teams. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 13, 2024

Good customer service, appointment always on time, friendly workers and helpful, it’s worth your money and time More

by Marilyn_curley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Melendez
Jun 13, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley, and for the positive review, Marilyn! We are thrilled to hear about your great experience with our team. We appreciate your kind words about our customer service and our friendly and helpful staff. We look forward to assisting you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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