Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,565 reviews
Terrible advice the boy needs his check thats what matters not what car you should buy matters not what car you should buy More
I had such a great experience purchasing my ne 2024 2RS and my sales guy, Rafael helped so much with finding my family the best deals that would benefit our family. Luis, Barry and Santos helped out a big and my sales guy, Rafael helped so much with finding my family the best deals that would benefit our family. Luis, Barry and Santos helped out a big amount too! Highly recommend buying a new vehicle here. More
The finance department clearly misrepresented their extended warranty and maintenance plan. Said it would cover everything but tires and brakes and work could be done at any authorized Chevy dealer. extended warranty and maintenance plan. Said it would cover everything but tires and brakes and work could be done at any authorized Chevy dealer. Turns out it only covers oil change and tire rotations and only at this dealership. Will never purchase another vehicle here. More
There was no continuity in service. I was contacted by number of people who were unaware of the conversations I had with the previous people. I ultimately declined to take the vehic I was contacted by number of people who were unaware of the conversations I had with the previous people. I ultimately declined to take the vehicle and sacrificed my deposit based on the lack of service and professionalism at this dealership. More
Everyone at Courtesy was great . We were treated very well!! We will definitely recommend to our family and friends! We were treated very well!! We will definitely recommend to our family and friends! More
Definitely the place for finding a vehicle. If they say it, They will do it. Jesus was a great sales person and hector was very helpful in financing. Thank you Courtesy. If they say it, They will do it. Jesus was a great sales person and hector was very helpful in financing. Thank you Courtesy. More
This is worst experience I have ever had. They left me without a car a week before Christmas. THEY KEPT SAYS THEY WERE WORKING ON MY DRIVERS WINDOW. MY WINDOW STILL LEAKS. I GET WET WHEN WHEN They left me without a car a week before Christmas. THEY KEPT SAYS THEY WERE WORKING ON MY DRIVERS WINDOW. MY WINDOW STILL LEAKS. I GET WET WHEN WHEN I TAKE IT TO THE CAR WASH. My car broke down while on the way to an important doctors appointment. I went to the dealership with the tow truck driver. They sent me to a rental car company on to find out I needed a code from the dealership to get a car.I couldnt reach anyone for a couple hours. Then they said it would be a couple days until they could verify what was wrong to give them a code. I was tweenty miles from home. I had to call a friend to come and get me. I was another week I didn't have a car. Then I notice my car had been wrecked. I bought a certified car. I went to the dealership. I was there four hours with my son. They would not give me a copy of my carfax to prove I signed it. So they promised to sell me a car of similar value. They wanted to give me only $13,OOO for my car when out the door I spent over $24,000. They wanted me to buy a car with a $200 more car payment when on retirement I only make $975 month with a $475 month car payment. I was so mad!!! To this day I still can't get a copy of any of my paperwork and there are no documents on the blank zip drive they gave me. Any advise. More
As always I'm discontent or half satisfied with this Chevrolet Auto Dealership. This time around I went for a motor oil change, door hinges cracked (cover by Ally warranty), two nails in the same tire t Chevrolet Auto Dealership. This time around I went for a motor oil change, door hinges cracked (cover by Ally warranty), two nails in the same tire that I bought there at their shop and any other required maintenance. It turns out Mr Montana said he would take care of it all. But that wasn't the case. Again, I left half content half satisfied. The truck I took (21' Silverado Rst Diesel) was bought there. Along with the warranty mentioned above that I had to pay extra for and for a 5 year contract. That being mentioned. The oil got replaced and so did the oil filter (I really hope so), the hinges were covered by warranty (thank God), the truck "required" the cabin filter and the engine air filter that got replaced just 4 months ago in February 2024. Which I said no to the filters because they didn't need to be replaced. The tire was not patched as promised and caused me to delay my planned trip so that I can go get it patched or whatever it may need. And lastly the truck didn't even get the 'Courtesy' (ironically) of getting a wash like they use to do a few years ago. I've been with this dealership since 2016 and bought a certified vehicle and a 0 miles vehicle there. And I've been through their service shop lots of times as I always get my vehicles maintenance on the dealership. And almost all the time I have to leave with a little discomfort. Oh well. They promise but don't deliver at all times. It's the supervisors not the clerks. The supervisors should make it a habit to maintain a good relationship with all customers at all times, for all things. More