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Courtesy Chevrolet

Phoenix, AZ

4.8
4,565 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,565 reviews

July 18, 2024

Just had some routine maintenance done on my Bolt EV everything went well as usual, thanks Courtesy! More

by jatkins444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ
Jul 19, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your positive experience with us after getting routine maintenance done on your Bolt EV! We are pleased to hear that everything went well, and we appreciate your kind words. We look forward to assisting you again in the future at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Drive safely! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

July 16, 2024

Terrible advice the boy needs his check thats what matters not what car you should buy More

by Scamcatchers6969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manuel Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us here at Courtesy Chevrolet. Unfortunately, we cannot find your information or records in our system. Please contact me at your earliest convenience so we can get the proper information to look into this matter and to see if we can work towards a resolution. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

July 14, 2024

I had such a great experience purchasing my ne 2024 2RS and my sales guy, Rafael helped so much with finding my family the best deals that would benefit our family. Luis, Barry and Santos helped out a big More

by Madisyn Dillon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santos Nogales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Gayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Becerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bauman
Jul 14, 2024 -

Madisyn Dillon responded

100% would recommend buying new from here. Rafael, Luis,Barry and Santos were absolutely the best to work with. Internet is so easy to go through and to get into contact with. Santos is so easy to work eith and very transparent for OTD cost on everything the car and warranty. Great Team we have here!

July 12, 2024

The finance department clearly misrepresented their extended warranty and maintenance plan. Said it would cover everything but tires and brakes and work could be done at any authorized Chevy dealer. More

by Tschott27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Jul 15, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us here at Courtesy Chevrolet. We understand your disappointment regarding the extended warranty and maintenance plan experience. Your feedback is essential in helping us improve our services. If you would like to discuss this matter further, please feel free to reach out to me directly. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

July 11, 2024

There was no continuity in service. I was contacted by number of people who were unaware of the conversations I had with the previous people. I ultimately declined to take the vehic More

by philiphantel
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan Musick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Barrios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your experience with us here at Courtesy Chevrolet, Philip. I have been trying to reach out about your deposit as it has not been lost. Please contact me at your earliest convenience for a full refund of your deposit. Sincerely, Luis Becerra General Sales Manager lbecerra@courtesyauto.com

July 10, 2024

Everyone at Courtesy was great . We were treated very well!! We will definitely recommend to our family and friends! More

by Dallas R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gruwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jul 10, 2024 -

Courtesy Chevrolet responded

Thank you, Dallas, for your kind words and recommendation! We are thrilled to hear about your positive experience at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your support and look forward to welcoming your family and friends. See you next time! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 29, 2024

Definitely the place for finding a vehicle. If they say it, They will do it. Jesus was a great sales person and hector was very helpful in financing. Thank you Courtesy. More

by Larafabby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Bastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Courtesy Chevrolet responded

Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! We are thrilled to hear about your positive experience with finding a vehicle and our team members, Jesus and Hector. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

Jul 02, 2024 -

Larafabby responded

Definitely, it is a place where I 100% recommend purchasing your new or used car, the staff is very well trained, they try in the most friendly way to get you in walking and out driving 👍👍👍👍🚗🚗🚗🚗🚗🚗🚗🚗,(El señor Jesús , Héctor y mañager 100%

June 27, 2024

Good service nice professional people, very helpful and and they went above and beyond. Thanks guys!! More

by Marianegrete1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ OLIVERA
Jun 27, 2024 -

Courtesy Chevrolet responded

Thank you for the fantastic review! We are thrilled to hear that you had a great experience at Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955. Our team takes pride in providing excellent service, and we're delighted that we could exceed your expectations. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

June 25, 2024

This is worst experience I have ever had. They left me without a car a week before Christmas. THEY KEPT SAYS THEY WERE WORKING ON MY DRIVERS WINDOW. MY WINDOW STILL LEAKS. I GET WET WHEN WHEN More

by pdee1300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ED, Ivan Torres
Jun 27, 2024 -

Courtesy Chevrolet responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

June 18, 2024

As always I'm discontent or half satisfied with this Chevrolet Auto Dealership. This time around I went for a motor oil change, door hinges cracked (cover by Ally warranty), two nails in the same tire t More

by enriqueaislas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Montana Henson
Jun 20, 2024 -

Courtesy Chevrolet responded

Thank you for sharing your feedback with us, Enrique. We understand your concerns and appreciate you taking the time to provide details about your recent experience with us at Courtesy Chevrolet. I will share your feedback with our team and we will address this matter internally. If there is anything else you would like to discuss about your experience, please feel free to contact me directly. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

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