Court Street Ford - Service Center

Took my 2014 Edge in for the works service. When it was done the clerk said everything looked good except for the air filter. She didn't say why. I seemed to recall I replaced the filter not to When it was done the clerk said everything looked good except for the air filter. She didn't say why. I seemed to recall I replaced the filter not to long ago. When I got home I raised the hood and looked at the air filter housing. It had not been touched, still covered with dust, no fingerprints. I removed the cover to check the condition of the filter. It looked like new and realized I replaced it approximately 5 weeks earlier. It makes me wonder if when the mechanics do an oil change if they really replace the filter or just skip it. More

Service was quick and addressed all my concerns. Also was helpful in offering a quote for new tires since I need them. Also was helpful in offering a quote for new tires since I need them. More

The service I received could be dilescribe as the industry standard. Nothing above and beyond nor below average. Could be a little more competitive with pricing. industry standard. Nothing above and beyond nor below average. Could be a little more competitive with pricing. More

communication was great with Elizabeth. She did a great job with keeping me updated with pickup, service and drop off. She did a great job with keeping me updated with pickup, service and drop off. More

I went in for my oil change and new tires. They did everything I needed done and it was in a very timely manner. Great Job They did everything I needed done and it was in a very timely manner. Great Job More

Easy scheduling appointment, had the Works oil change and tire rotation performed, technician did a good job, in and out fast tire rotation performed, technician did a good job, in and out fast More

Court Street Ford has consistently been good to work with. The employees are professional, courteous and helpful. with. The employees are professional, courteous and helpful. More

Truck went in with an emergency brake problem. They assessed it and ordered parts. Came back and the truck was fixed in the same day. They tried to run it through my extended warranty company twic They assessed it and ordered parts. Came back and the truck was fixed in the same day. They tried to run it through my extended warranty company twice and it wasn’t covered. No surprise there. It was fixed as advised. More

Once again Court Street Ford was professional, courterous and efficient. We really enjoy working with them. My son brought the vehicle to them so I don't have individual names, but he said it was quick, conv and efficient. We really enjoy working with them. My son brought the vehicle to them so I don't have individual names, but he said it was quick, convenient and friendly service. Thank you to all. More

First time I have used the mobile technician and the experience was great. Wonderful, professional, highly satisfied. experience was great. Wonderful, professional, highly satisfied. More