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Countryside Nissan - Service Center

Countryside, IL

4.6
455 Reviews

455 Reviews of Countryside Nissan - Service Center

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September 10, 2024

Excellent customer service. Nice waiting area. Loved the video they send you as a review of vour vehicle in service. More

by NOEL RIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Countryside Nissan responded

Thank you, NOEL RIVERA! People love the video and we appreciate you do as well!

September 08, 2024

Excellent service of the staff. I recommend the services of Nissan Countryside. Well done, and Keep it up! More

by CARLOSRSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica and Ubaldo.
Sep 09, 2024 -

Countryside Nissan responded

Thank you, CARLOSRSB, we LOVE your recommendation and appreciate your business!

September 08, 2024

Very easy to make an appointment. The service dept was very good. Explained everything to me. Didn’t take that long to get everything done that was required More

by CSIWIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Walega
Sep 09, 2024 -

Countryside Nissan responded

Thank you, CSIWIFE, we appreciate your positive review + kind words. We'll keep striving to earn that extra star!!

Sep 10, 2024 -

Countryside Nissan responded

Thank you, CSIWIFE, we appreciate your positive review + kind words. We'll keep striving to earn that extra star!!

September 07, 2024

Service department is fantastic! They were prompt and helpful. The told what I needed, and what I could wait on. I appreciate them! More

by EJOCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cinthya Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walega
Sep 09, 2024 -

Countryside Nissan responded

THANK YOU, EJOCOM! We think you are pretty fantastic too!

September 06, 2024

I was taking by the service department, took my brand new car for a 15.000 heck up and Trey informed me that with that amount of miles I needed the brake fluid replaced and alignment, by total bill was $ 64 More

by MCI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ Diloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Countryside Nissan responded

MCI12, first off, we are very sorry that you had a poor experience. We are in the process of reviewing with the team what went wrong. I do note you mentioned a Trey informed you, but we don't have an advisor named Trey at Countryside Nissan. Will you call our manager Diego at 773-954-5642?https://www.dealerrater.com/dp/3538/reviews?StartDate=07%2F05%2F2024&EndDate=09%2F07%2F2024&ReviewSource=All&Filter=AllReviews&ReviewResponseStatus=NoResponseEntered&SearchTerm=#

Sep 08, 2024 -

Countryside Nissan responded

MCI12, first off, we are very sorry that you had a poor experience. We are in the process of reviewing with the team what went wrong. I do note you mentioned a Trey informed you, but we don't have an advisor named Trey at Countryside Nissan. Will you call our manager Diego at 773-954-5642?

September 05, 2024

Great service. BJ in Service is the only person I work with. Oscar provides informative videos explaining what would be needed to our vehicles to keep them runni More

by Olszewski2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar worked on both of our vehicles w/videos explaining everything
Sep 06, 2024 -

Countryside Nissan responded

Thank you, Olszewski2022, good to know you are in the BJ Diloy fan club, you are a loyal bunch!

September 05, 2024

BJ and Oscar are the best in their field. Alway accommodating whenever I need service More

by Robin Olszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Countryside Nissan responded

You are correct, Robin Olszewski, BJ & Oscar are two of our SUPERSTARS and we are so pleased you offered this wonderful shout out for them. THANK YOU!

September 04, 2024

Great Service the service person has great customer service skills will return again for the same great service. Also didn't have to spend my whole day waiting for my vehicle. More

by STEVECOLAR_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Countryside Nissan responded

STEVECOLAR_7, Thank you for your business and for taking the time to share your 5 STAR rating/comments!

September 04, 2024

Good job. Good job. Good job good job good job good job good job. Are you kidding me? More

by MCCABE523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Diloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Countryside Nissan responded

Thank you, thank you, thank you, thank you, MCCABE523!

September 03, 2024

Thank you, Tim, Chuck and Luca. We have been customers for many years and will continue many more years. Their Customer service is great. They make car leasing stress free. Many tha More

by car
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Ippolito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Duda and Lance Aleverez
Sep 03, 2024 -

Countryside Nissan responded

Thank you, car! Your continued support of our team and our business is greatly appreciated! Congrats on your purchase.

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